Welcome to Caller Center
Consumers helping consumers fight phone spam.
CallerCenter.com is a free consumer complaints board for reporting telephone calls. Report suspicious phone numbers to the world. Use the search box to see if someone has already reported the number. After filing a complaint here, we suggest you also file a complaint with the authorities and learn how to get the caller's name and address. Make your voice be heard.
United States: National Do Not Call Registry
While the DNC list is not growing at the same rate as when it first launched in 2003, more and more people are signing up every day. At the end of 2010, the FCC report estimates approximately 672 million phone numbers are assigned to a person or company. The FTC also estimates that over 183 million numbers were on the National Do Not Call list by 2010. From these numbers, it is estimated that over 25% of the assigned phone numbers in the US are signed up for the National Registry. A report by the Bush Administration in 2007 estimates that up to 72% of Americans had registered on the list. During the same period, the CTIA estimates approximately 303 million of those phone numbers were wireless meaning that approximately 45% of issued numbers are wireless. While wireless numbers do not need to be included on the registry to avoid unsolicited calls, consumers may still add their wireless number to the list. FCC regulations prohibit the use of automatic dialers from calling cellular numbes under any circumstance. Learn more about the Do Not Call list including how to sign up. Since 2005, any number added to the Natiional Registry will remain unless the number becomes invalid, disconnected, reassigned, or the owner of the number requests removal.
Popularity by State
The map below shows the number of registrations on the DNC list per 100k residents as of Sept 2016.
Recorded Messages: The Rise of the Robocall
While the growth of new registrations has slowed, the number of complaints filed is growing every year. Over 5 million complaints were filed with the FTC in 2016 - more than ever before.
On September 1, 2009, the National Registry began accepting all complaints regarding calls using a recorded message, regardless of the registration status of the called number. As you can see from the graphs below, a great deal of those complaints were filed against auto-dialed calls that play a recorded message (aka. robocalls). While around 43% of complaints reported in 2010 were due to robocalls, that percentage skyrocketed over the next few years to 64% in 2016.
Total Complaints by Year
Complaints for Recorded Messages
* Stats are only available prior to Oct 2016. The remainder of the year is estimated.
The DNC list will not stop all unsolicited calls. The following types of calls are still legal.
- The registry applies to residential lines only (no business lines can be registered)
- Calls from political organizations
- Calls from non-profits
- Calls for surveys
- Calls from companies which the consumer contacted in the past 31 days unless the company is asked not to call
- Calls from debt collectors
Canada: National Do Not Call List
The Canadian Do Not Call list has been administered by the Canadian Radio-television and Telecommunications Commission (CRTC) since 2006. Like the DNC list in the US, phone numbers do not need to be resubmitted, but there are exemptions for some unsolicited calls like charities, political organizations, pollsters, and businesses with a prior relationship just like in the US. In addition to registering with the national list, Canadians are encouraged to request to be added to each internal company's list of numbers not to call each time they receive an unwanted call. Click here to add your number to DNC CA
United Kingdom: Telephone Preference Service (TPS)
The TPS was introduced in 2009 and revised in 2003. It is regulated by the Office of Communications (Ofcomm), enforced by the Information Commissioner's Office (ICO), and run by the Direct Marketing Association (DMA). Like the Do Not Call lists of the US and Canada, resubmitting or renewing a number already on the list is not necessary. Unlike other countries, the TPS prohibits charities, voluntary organizations, and political parties from making calls to numbers on the TPS with prior consent to do so. However, exceptions do exist for debt collectors. They are not required to screen the numbers that they call through the TPS. Learn more about the Telephone Preference Service including how to sign up.
Caller name: Solicitor
Please stop calling me. If I have one more phone call from this number, I will contact the State of California and file a harassment case against this "company." STOP harassing people. If you have something "important" to say, leave a message explaining the importance of the call. Don't bother answering this phone number EVER.
Caller name: BBC
Caller name: BBC -
I have stated that this firm is a "Telemarketer." There was not a category for "Telemarketer Using Misleading Tactics" or I would have chosen that one. This is a marketing firm which scans through public records in order to find individuals and/or business owners who are behind in their taxes.
They then call the individual on the phone attempting to make them think that they have some official business to transact. They often leave a voicemail stating that the call is not for collection purposes, but that the contact is based on the individual's social security number.
The idea is to cause alarm and prompt the recipient of their voicemail to returning the call. Once the call is returned, a pitch is made to solicit tax negotiating services which they claim to provide for a fee.
No matter what your tax situation is, I would recommend that no one employ the services of a cold call solicitation which, from the start, uses misleading tactics to elicit a return phone call.
Caller name: THEIR USING THE NAME FOR ADVOCATE MEDICAL BILLING
THIS TELEPHONE NUMBER IS BEING USED BY CALLING MY RELATIVE, FOR A MEDICAL BILL COLLECTIONS, AND THEREBY USING A WELL KNOWN ESTABLISHED MEDICAL GROUP. NAME ADVOCATE MEDICAL GROUP OF VARIOUS CITY LOCATIONS IN ILLINOIS. THESE'S VARIOUS SCAM/FRAND PEOPLE HAD BEEN CALLING MY RELATIVE CELL PHONE EVERY 2 TO 3 HOURS STARTING AT 8:30AM IN THE MORNING; FOLLOWING BY LEAVING VOICE MAIL/TECH MESSAGES FOR HER TO PAY THE OUTSTANDING MEDICAL BILLS. SHE DO NOT HAVE ANY OUTSTANDING MEDICAL BILL. THERE IS EVER, A NAME NOR COMPANY NAME LISTED. WHEN I CALLED THE TELEPHONE, IT IS NOT IN SERVICE...
Caller name: National Disability
They called me saying that i just applied for disability, I told them I have been on disability for years now. The person just hung up. I call the number back and the answering machine said this was National Disability press 1 to find out more and talk to an agent. Person must know my number because they just hang up.
Caller name: Jason Walker from the IRS (not)
This is clearly a scam. Guy obviously trying to mask his foreign accent says he is "Jason Walker", an officer from the IRS. He has to be calling numbers randomly as he didn't even know my name. He threatened that I shouldn't ignore the call and I should call back or the "situation will unfold badly for you". I reported him to the FCC and the IRS.
Caller didn't leave message, but this is a complaint other people are leaving on this caller. I am not a business either. Here's what is being said..............
Recorded message, male:
"Hello. (pause) Yeah I was calling to find out if you were interested in generating inbound leads. If so, our system will generate inbound leads on demand, literally with the push of a button. Uh, it'll call thousands of targeted prospects for hours, leave a message on their answering machine and giving them an automated message like this when they pick up the phone. If you'd like to find out more about how my system works, press one to talk to me now or to deny the leads press two and I won't bother you again."
Long pause. Recorded message, female:
"That was an invalid entry."
Pause, then apparently live caller, with sound of call center in the background:
"Thank you for pressing one, this is Giovanni with Celerity Telecom. Are you interested in generating inbound leads using a dialer? "
Caller name: just says "Owatonna, MN"
they call saying my Google business listing is in jeopardy of being removed, I DONT HAVE A GOOGLE BUSINESS LISTING!
these people have called at least 4 times a day for 2 weeks and it is a pre-recorded message.
Caller name: No name left
This caller left a message that of course cut off my name saying I was named in a legal suit and they would send info to the courts..total scam don't call back and give any info and it's funny now T-Mobile has a caller Id says scam likely!!!they call my up to 4 times a day!!!
Caller name: Dothan, AL
called everyday and when the line is picked up there is no sound
Called back and it goes to a voicemail that says "The person at xt 7800 is not available, please leave your message after the tone, when done please press the pound key.
Caller name: Tennessee State Troopers Association
Got a call today from this number.
They asked for someone else.
I told them that they have the wrong number, then they asked for a donation of 50 bucks.
I figured this was a scam so I asked them to send me the info in the mail.
Caller name: Refuses to identify self or company
Have had this multiple times over the course of years. Different person calls from a noisy call center. Asks questions that are public knowledge. Tell them to piss off..they will then call back and get mouthy.
Caller name: Sir Michael John from Telstra (pretending)
Another "computer viruses threat" scam, but this time I managed to get two more of their "headquarters" phone numbers.
In the opening sentence he told me he is from Telstra helping customers to eliminate pc virus threats. I asked his full name (Sir Michael John is what he called himself), his contact number (I could see the number he was calling from but he gave 02 7547 1634 as headquarter's number), and employee ID number (D008621, fake I'm sure).
When I insisted that I'm going to call Telstra to check out his story, he told me to call "Telstra headquarter number 03 901 9770" while he remain online. I hanged up and contacted Telstra scam report number which is 132200 and told them every details.
Although I'm an Optus customer, the actual Telstra guy was very polite and helpful.
Caller name: New Haven, CT
Call from 475-209-5708 saying they were "from the IRS", I had four complaints against me, and if I didn't call back the "cops" would be sent to "take me under custody".
It's a scam call from the Middle East where they try to get you to put large amounts of money on gift cards and send them the serial numbers.
She said Telstra had noticed malicious downloads on our home computer, I asked her how is this so as we don't have a home computer so she hung up.
I do the "I have no computer " all the time now , but going to invent something more engaging now . like after 3 minutes do the " I will give you to my daddy now" or " this is a recording plz leave message". should be fun.
Caller name: United Breast C (that's all my phone shows)
I answered the call and heard a voice say "Kenneth" I replied "yes" then I was disconnected. By the way it said my name, it was either a creepy computer voice or a creepy woman.
I have been getting calls from this number upwards of three times a day, no message is ever left. The one time I did answer, I was told that my payment was overdue and as the man began asking for preauthorized credit I hung up the phone. I called back and was taken to the bell callcentre directory.
Caller name: Claiming to be IRS
This number called multiple times and told me I was being sued by the IRS and I needed to call immediately. When I called back, they asked for my address and when I would not give it to them, he hung up on me.
Caller name: IRS
This person called me and told me if I didn't pay them $ 4967.67 by midnight there would be a warrant issued by 9am the US MARSHALS WOULD BE AT MY HOME TO ARREST ME FOR BACK TAXES AND NOT FILING MY TAXES AND CLAIMING ALL MY INCOME...FROM 2010 TO 2016.... I TOLD HER TO CALL ME BACK IN THE MORNING AND REMIND ME TO GET READY SO THEY COULD PICK ME UP AND TAKE ME TO SCAM JAIL WHERE EVER THE h**l THAT'S LOCATED... IM PRETTY SURE WE HAVE NO IDEAL HOW TO GET THERE SO WR WILL BE LATE IF WE SHOW UP AT ALL..... I WONDER HOW MANY PEOPLE FALL INTO THIS SCAM
Caller name: DAVISTERRY
This number has called numerous times. 4 times today. They say we are having a problem with windows and can fix problems. They say they are calling on behalf of Microsoft. Later in the conversation
they say they can also fix mac. They wanted me to go to my computer. I refused and told them that if they call again that I would report them to the gov hotline for spam. I doubl this will stop the call so I blocked the number. I guess it will work until they use a new # to call with. Annoying as h**l!!!!!!!!!!!!!!!!!!
Call identified as S Carolina. Said he was calling about Microsoft windows problem. Said he was located in Dallas but had India dialect. Wanted to look into my computer. Told him he was only trying to scam me and to take my number off his list. But no...I get two or three calls a day from this and other numbers for same reason.