888-850-1511

Caller ID:
Complaint Level
Low
Medium
High
Caller Name
  Direct Energy
2
  Credit Collector For Dorect Energy
1
Caller Type
  Debt Collector
3
  Scammer/Fraudster
1
  Prison/Jail Collect Call
1
  ???/???
1

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User Complaints for (888) 850-1511

Caller name: Direct Energy

Caller type: Scammer/Fraudster

These guys have been calling me now for about 2 months , and theyre ridicluous , They are saying i owe them money from direct energy and they said my names a mans name ECT. I have never had an account with them and I have actually called them to ask them to stop calling and they said i cant I will have to answer the call when they call me again, so i try and the automative message tells me to press one to talk to a rep and i did about 20 times after the first try and it didnt work.. They are pissing me off major!

- Miranda
Canada

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[Reply]   January 23, 2014

Caller type: Unknown

Auto Dialer keeps on calling. When I answer, no one says anything. When I called the number, the person who answered was a lady and did not say which company she was representing as you would normally expect to hear when you call a professional organization. When i enquired what company it was, she became aggressive and hung up. This is a scam and I want my number removed from their calling list. I do not owe anyone any monies. If it is being alleged that I owe them anything, it is a fraud.

- Tashi
Canada

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[Reply]   June 15, 2018

Caller name: Credit Collector for Dorect Energy

Caller type: Debt Collector

Started receiving calls from this number last week. So I googled it and found this page. They always seemed to call during my professors lecture, so I never answered it and yesterday afternoon I had a chance to answer a call and said hello many times before hanging up. Finally this morning they caught me on my way to class. It is indeed a credit collector, this is the company that Direct Energy sends their problems to. (I think this is a beautiful teaching opportunity because I'm taking a legal assistant course and we're actually covering credit and collections this week).
Anyways. Yesterday I received 2 bills in the mail from direct energy about a bill from the end of December when I moved out of the last place I was in (new bills are dated April 12th and April 13th and yesterday was April 25th) I know I paid this bill months ago but for some reason Direct Energy returned the money onto my credit card even after my card had approved it and everything.
At first the caller was an automated system that told me to press any button to talk to an agent (yesterday there was no answer despite my many "hellos"). And I got a very kind woman on the phone asking how she can help me and I told her I wasn't sure, as her company had called me (at this point I was still unsure about who these people were). But she was very friendly and understanding and kind, explained the situation and then I gave her the confirmation number for my payment that I re-made yesterday and she told me my account was now on hold with her company, and it would remain that way until direct energy approved my payment to the credit collectors. So I'm hoping this c**p is over with because four months is way too long to battle with a company that refuses to actually take my credit card payments.

- Anonymous
Canada

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[Reply]   April 26, 2018

Caller type: Unknown

Continually calling and not able to respond, either it stores a phone message or no answer.
Finally a computer answered and I spoke with a person after clicking a key. The person was so invasive and could not even say why they called. So I just hung up.

- Anonymous
Canada

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[Reply]   April 18, 2018

Caller name: Direct Energy

Caller type: Debt Collector

It be call me more than 90 day 2 to 3 time per day I can,t no get sleep .i call back remove my call list . She say I owe her money. I didn't no . I say send me a mail don't call she say can,t. Help remove this call.

- Kin
Canada

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[Reply]   November 21, 2017

Caller type: Prison/Jail Collect Call

Was very upsetting at first, then I went and checked that everything was paid and up to date. Now I am very angry.

- gerry
Canada

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[Reply]   October 12, 2017

Caller type: Unknown

The caller from 888 850 1511 keeps calling at least 2-3 times a day.

Tried pressing one to see if we get an actual person and we do not.

I have no outstanding debt.

- Anonymous
Canada

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[Reply]   August 2, 2017

Caller type: ???/???

Liar, call every day. I use the bank to automatically charge, no debt, but they kept calling

- Anonymous
Canada

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[Reply]   April 20, 2017

Caller type: Debt Collector

Continually calling and leaving no messages. Calling outside regular business hours.

- Anonymous
Canada

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[Reply]   April 1, 2017

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