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User Complaints for 888-596-9279
On 2/14/12 $19.99 that I did not recognize was billed to my credit card by CCBill.com ActiveSoft and before I ever noticed the original charge CCBill.com ActiveSoft voluntarily reversed it two days later.
About two weeks after that my credit card company called to inquire about suspicious activity on my account. A plane ticket had been charged to my card and they suspected fraud.
I feel it is probable that CCBill.com ActiveSoft first made a small charge to the card to see if it was good and then quickly reversed said charge to make it look like some sort of billing error. They then waited about two weeks and tried to purchase a plane ticket.
My advice if you see something small charged to your bill and then reversed is to immediately call your credit card company/bank and get a new card issued.
This company is a payment processor for many websites on the Internet - just like PayPal. They are up and up and work hard to protect the consumer.
And they process for a lot of different websites, including adult sites.
The time you took to post this stuff - you could have called the number to find out.
Caller name: CCBill
CCBill took $100.00 from my credit card. I called and found out that someone had taken my information and used it on Sexier.com. Once I explained that I did not make these charges, he said he would reverse them. Then I was hung up on. I will keep trying. Folks, we must be so careful. Crooks are overrunning the world.
I got this call the other day and I freaked out. I never answer unless I know the number. I did not answer this, well because I was in school. Should I get a new number?
This line item came up when I signed up for an adult information site which I definitely wanted to do. Fortunately my bank allows me to set up temporary credit card numbers that have access to specific amounts of credit and limited to a specific time frame. That way, I avoid any automatic rebilling or billing mistakes. I don't know if this company is any more fraudulent than other subscription billers, but I always use a temporary credit card number to be in control of subscription services--p**n or non-p**n. Remember (quote from musical "Avenue Q"), "The internet is for p**n!"
They insist they are vodaphone, vodaphone say they are not! Ive requested they remove my number and stop harassing me, which they havnt done. vodaphone say they have blocked them from being able to call me, but they havnt.
If thery are not vodaphone, as vodaphone insists, then vodaphone has passed on everyones details to thisd company as they are only calling people on payg vodaphone numbers and are trying to sell you a phone package.
I'm getting rid of vodaphone because of this harassment. Tps are useless too
Go to CCBill and enter the information. They will cancel the account no questions asked. I had charges on my account, including another one scheduled for 8/31. They'll ask for two out of your email address, the account number, or your CC number. They told me who the biller was and canceled it for me. No problem.
Has called several times in last 3 days. Ask to speak to account holder when I said he wasnt here they hung up immediately
It appear on my billing statement account, for 2month they have been deducted from my credit cards since then. it has to b stopped asap.
I received a charge on my checking account that was indicated CCBill.com, and indicated a phone number and a transaction reference number. Since I certainly didn't recall authorizing a transaction for that amount, and it was so out of character for activity on my checking account, I called into CCBill.com with the reference to get clarification on the transaction (like which merchant was trying to bill me). Maria, the operator who answered the call, asked what account number the charges had been billed to. I let her know that I wouldn't provide her that, but would provide the transaction reference number. After she took it, she said that she couldn't find the transaction. She then again asked me for account number to aid her search, which I refused to provide. She then asked me for my last name and zip code. I did provide these, but immediately regretted it. After she then asked me for my first name, I let her know I was uncomfortable providing any more information, and was calling my bank to contest the charge.
It is my professional experience that no one should ask you your account information or identifying information. In the case of this vendor, they should be a middle man that processes your transaction, and should not require more than a reference number from your bill that can locate the problem transaction to investigate. The excess information they requested, especially account number information, and additional personal information commonly used in online billing transactions is alarming.
I then called my bank to contest the charge, and have CCBill.com blocked. There is a remote possibility that CCBill.com was just the pass-through for this fraudulent activity, but the amount of information requested by the operator at 888-596-9279 should give huge red flags. If they cannot investigate your transaction without additional personal and banking information, terminate the call and contact your trusted financial institution to investigate and resolve