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User Complaints for 888-256-5736
Caller name: Solutions for Sure
The outfit is a scam artist! They stole money out of my MOM's checking account via a "web payment" twice! In Oct. for 16.95 and just a few days ago for 21.95. When questioned with the bank they indicated this phone number and the business name. I called the number & talked with an Andy Reynolds & he claimed it was installment payments for a Reader's Digest subscription; when I indicated my MOM did not have a Reader's Digest subscription & hasn't in many years, Andy hung up immediately. My MOM doesn't have internet access so the "web payment" was the first bogus clue; installment payments are usually the same & do not change. Took many calls to get through to this company; message says "business hours are 10 a.m. to 6 p.m. EST" (which was the time of my many calls), then says "all our lines are busy, leave a message & we will get back to you", followed immediately by "message box is full & a disconnect".; if a legit business the message usually is "all lines are busy, please hold for the next available operator". I have already filed the necessary paper work & filed with the bank; next will be filing with the Delaware Consumer Protection Unit for fraud which will be copied to our State Attorney General's Office for interstate banking fraud. The Company's address supposedly is 1521 Concord Pike #301, Wilmington, DE 19803.
Ironically, it was a year ago in Oct. when my MOM was scammed by a Wilmington company that the Feds are working on as it related to the thief of my MOM's Social Security check!