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User Complaints for 888-232-1509
Caller name: some guy with a foreign accent
the callroom is in india. 20 agents pose as microsoft certified technicians but they are call center agents being pushed by the team leader to get their sale or lose their job. the agent convinces you to do pc-sharing to have access to your pc and download their automated software that will show up with diagnostics saying you have faulty softwares and you need to buy new softwares from best buy or walmart or staples.they will convince you that they have a business account with best buy and walmart and staples and they will do the purchase on your behalf, this is when they ask you for your credit card info or debit card details or checking account details. they ask you to wait as they talk to the supervisor to give you a discount. they come back and tell you that they have good news, that they can buy all softwares from best buy and that they will have their microsoft certified engineer do the servicing on your pc. while waiting for the engineer to get connected to your pc they lure you into getting the lifetime version of the softwares so you supposedly get a discount instead of buying softwares every year. this is all a hoax as they will put microsoft security essentials on your pc which is in reality a free software from microsoft, they will install the cc cleaner which is a free version that you can download yourself from the internet. they will put an icon on your desktop for 24/7 chat support. they have two so-called technicians who are online to provide support. chat only no calls as they only use skype and logmeinrescue.com. these so-called technicians do not have an idea of what a microsoft guy is as they are not really microsoft certified people.microsoft should put a stop to this callroom's operation. they rob americans with hard-earned money so they can live like king and queens at the expense of uncle sam's citizens. calling FBI people go after these crooks.
Caller name: Samantha
A lady named Samantha and identified herself as Microsoft tech and said to me that our main computer has corrupt registry. She said that they monitor our computers !!!! Wanted me to allow remote scanning of my computer. I refused.
Same story here, Indian National caller said he was from Microsoft and if I was aware of issues we needed to fix while he was on the phone. I asked him if he was aware he could f**** himself in his own as***** if he did it correctly. He tried to best my comment but failed as I hung up on him.
Caller name: 800 Service
A couple of times this person does not answer...it turns out it is a man and then a little later someone calls from similar number saying they need some information from computer. I have told them not to call...Recently I do not answer the phone when I see the number... They will call three or four times a day!!!
Caller name: Sandra Gomez
Caller identified herself as microsoft tech and asked if I had a laptop or desktop; if my pc was slow; said my pc probably had a virus & i should return her call to take care of it. I chose not to do so.
Caller name: Microsoft Tech
I just got a call from someone with an accent saying she was with Microsoft. She said there was something wrong with my computer and she was going to fix it. I told her I was aware of the scam and she still wanted to fix my computer. She said she would tell me how to get to the correct screens. I told her I was going to report this to the FTC and she still wouldn't stop. Finally I said I was not falling for this and she hung up. I really hope no one is falling for this SCAM!!
Caller name: Microsoft Tech
Today at on Sept 12 @ 7:00, I got a call from a "Microsoft tech"
There is nothing wrong with my computer. They insisted on there being something wrong with my computer & said the have been trying to call me. I said both Microsoft & Dell have all my info - including my email & phone #. I knew was from another country because it took a long time for them to answer. I knew it was a scam because they didn't have any of my personal info- they didn't even know my name. I called back & again I got right though saying they were from "Microsoft tech". I know for sure that it was a scam! Beware!
I am on both the totally worthless national and Florida DNC lists. I bought a $60 Panasonic KX-TG6841B Expandable Digital Cordless Answering System with Handset from Adorama, which has blocking capability of 250 numbers. I do not answer my phone unless I recognize the number or leave a recognizable message and have already blocked over 80 numbers in just a few months.
Caller name: Unidentified
Said my computer had a virus. There is no connection between my phone number and my computer. I was getting the breaks from international scam calls. I recognised the accent told him to shut up and hung up.
Couldn't understand 85% of what this caller was saying other than picking up she was calling from Microsoft support center. After asking her to please repeat herself 4 or 5 times because I couldn't understand what she was saying she finally hung up on me ........ I knew from the beginning it was a scam call
Caller name: various
Called me twice today; first guy could not speak english; I screamed and cursed at them; tried everything else and that did not work.
The do not call registry is a joke, they don't do anything.
Scam for sure.
Caller name: Microsoft Agency
I got the same rant about having a corrupt file on my computer. When I told the guy that I was Amish and did not have any computers in the house, not even a television, he did not know what to say and hung up.
So glad everyone posted here. Just received a call, and while they were talking, I pulled up this page. Same experience as people posted here. It didn't pass the smell test. Their explanations didn't make sense about how they were alerted, what the technical issue was, wanting to flushing the network, wanting to check my security. Thank y'all for posting. Saved me a lot of time.
Caller name: Ann
Got a call from an unsolicited company claiming their name was Micro Tech Support from number 1-888-232-1509. Claimed I had a virus on my computer and that she could clean it up. When I asked her how did she know I have a virus on my computer she said she had just received a message telling her the computer has a virus on it. I told them my computer man had just been out a couple of days prior so I got off the phone with her and called him. He told be this is a common scam and that I did the right thing by not engaging her further and calling my trusted source for IT solutions. My computer man went ahead and came in remotely to my PC and verified that I have no issues on my PC. I would suggest to everyone to find a local computer guy who can provide service to you that you can trust because he/she is accountable to the BBB and local municipality like the sheriffs office and chamber of commerce.
Caller name: Micro tech agent Christie Roberts
I got a call today Oct 7th from a "Microtech" agent.. I said did you say Micro soft? she Said well I am Microsoft certified and you reported you have a virus .. didn't yo u get a screen that you chose to report a problem? I said I dont know who you are , you could be giving me a virus and she said well I would not risk my license ( haha)
I ask for her number and then Google it and as I assumed it is a scam.. How do these people sleep at night
Last time I got a call from one of these types of scammers I said, OK, hold on, if I have a virus, I definitely want to take care of it, can you please hold on WHILE I FINISH WATCHING THIS P0RZ video.....
..... and then I went into a 3 minute screaming 0rgasm.
The woman didn't hang up, but when I was done, I said, OK, now what do you need me to do?
There was silence and then another 30 seconds before she hung up.
Do I make you Horny, Baby?!?!
Caller name: Microsoft Tech
Hope no one falls for this b.s. This is a well-known scam. They prey on people who are not too computer savvy and get them to share their personal info and eventually credit card info. Then they're ON THE HOOK...... I just got a call from this number and a man claiming to be a "Microsoft Tech" and that he just received an error msg from my computer. I'm like, "REALLY????? You're so fulla c**p" and promptly hung up. He's NOT from Microsoft and even if he were, there is no way they have ANY PERSONALLY IDENTIFIABLE INFO on personal computers. What a load of s**t......
Caller name: David Lopez
The first tip-off was a Spanish name with and Indian accent, and then a noticeable time lag in the conversation. Said he was receiving numerous error reports from my computer and if he could remote in he could check them out. That was the end of that call!