888-211-4727

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Around 33% of people reported it as "Scammer/Fraudster". You are the 50th person to search for it here. The number has a total of 33 complaints filed against it. The latest complaint reported the number as that of "Sprint, Sprint".

User Complaints for 888-211-4727

Caller name: Sprint

got a call from this number. showed sprint, i picked up and the guy told my my account's been suspended for unusual activities. I know there's a scam like this and heard about caller id spoofing, too. So I hung up, called Sprint and asked them about the call. As i expected, Sprint rep denied making the call.

- Dorothy Mollins
Philippines

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[Reply] November 21, 2011

Caller name: Sprint

Omg! if these people can spoof caller ID, how safe are we from these scammers? Got 3 missed calls. Luckily, I was in the office when the calls were made.

- Mr. Bean
Philippines

Was this comment helpful?   Yes   No   +8

[Reply] November 21, 2011

Caller name: Booey

Dumbass wanted to speak to Lisa. Told him I didn't know a Lisa. Hung up on the fucktard. NEVER GIVE OUT s**t ON THE PHONE, FARTBOOK, TEXT MSGS, ETC. HIDE YOU PERSONAL INFO. GUARD IT WITH YOUR LIFE!!! LOCK YOUR CREDIT FILES WITH SECURITY FREEZE. f**k LIFELOCK. GET A CREDIT FREEZE!!! IT'S FREE DUMBASS!!! FREEZE ALL THREE BUREAUS. DON'T TAKE CHANCES.

CHANGE YOUR STUPID IP ADDRESS REGULARLY!!!

THESE DUMBASSES ARE DROOLING FOR YOU TO s***w UP!!!

- Baba
North Carolina

Was this comment helpful?   Yes   No   +6

[Reply] March 20, 2012

If this is a fake number, then they've done an awesome job with it. It is listed on the Sprint website as a customer service number.
https://mysprint.sprint.com/mysprint/jsp/landingPage/contactus.jsp

Google it yourself. 3rd or 4th result is Sprint's site. No idea if they initiate outbound calls from the number, so the other reports of scammers calling and spoofing this number may still be valid. But the number itself does belong to Sprint Support.

- Anonymous
Tennessee

Was this comment helpful?   Yes   No   +5

[Reply] October 9, 2012

They called about my Sprint Home Security bill but I've never had one. DO NOT ANSWER CALLS FROM THIS NUMBER!

- Vern Anderson
Illinois

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[Reply] June 27, 2013

Caller name: ?

Caller from "Sprint" trying to get my pin number. I did not give it out.

- K
Florida

Was this comment helpful?   Yes   No   +3

[Reply] February 15, 2012

This number called me 12 times in 6 hours, and never left a message. From what I have read, if you answer their call, they ask for your PIN. How obnoxious!

- Anonymous
Virginia

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[Reply] August 2, 2012

Caller name: Sprint Business America

Seemed legit to me. She left a voice mail and referenced a conversation I had with a Sprint representative last week.

I believe it's really Sprint.

- Anonymous
Michigan

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[Reply] October 10, 2012

They say its sprint n no stop in all nite they caller n caller al nite

- Yuli
Florida

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[Reply] March 11, 2013

I answered and it was a call from a Sprint rep asking me to verify my pin or security question. I told him I suspected the number and that I would call Sprint customer service myself to provide the information. I did just that and when I was on the phone with the new rep I asked her if she had record of a Sprint employee calling me earlier in the day - She did! The guy who originally called was with Sprint - so long story short this is a legit number (although I still don't suggest giving information to someone who calls you).

- Anonymous
Colorado

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[Reply] February 22, 2013

I called them this morning. It is a legitimate sprint number.

- Anonymous
Missouri

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[Reply] March 3, 2014

Caller name: Rose

Whenever I call I get a person that I cannot understand. Speaking with a very heavy accent, having to constantly repeat answers and not understanding what they are saying. Talking very quickly. I would appreciate talking to someone who speaks English without an accent.

- Anonymous
United States

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[Reply] April 4, 2013

Caller name: sprint boost rep

scamer pretents to be form sprint/boost CS

- Anonymous
District of Columbia

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[Reply] January 3, 2012

I just got one of these calls how can I stop them from calling

- Anonymous
Michigan

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[Reply] April 10, 2013

Caller name: Vanessa

I recently had my phone stolen. I went through all the right procedures, disconnected the number, got my replacement phone, and then re-activated the number.

I received a phone call from 815-302-7690, a local number for my area. Called back and there was no answer. A couple weeks later I received a text from this number:
"Alot of people cant get a hold of you because your old phone is still connected. You need to remove it from your account. So everything can go through. This is Vanessa from Sprint Customer Care."

"Call 1-888-211-4727 & say you want to remove the old phone. I could have done it but im on vacation. So just give customer care a call. And your service will be way better."

I asked, " why are you texting me on your vacation?"

They respond, "Because I have to make sure all things that i needed to have done is done before i went on my vacation so i won't lose my job."

I then stated this was a scam and I am reporting them to the authorities.

They then stated,"Scam? What are you talking about? Well don't call & all your calls won't come in. I was trying to help but okay just keep it the way it is."

-If this isn't a scam , then its the most unprofessional customer service ever. And BTW, I logged into my account and it shows the correct number of devices under my account.

- B
Ohio

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[Reply] June 11, 2012

We did not answer the first time.
Then they must have had auto dial, because it redialed at least 3x in a row. I finally just took the phone of the hook.

- Anonymous
North Carolina

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[Reply] February 20, 2017

Caller name: Anonymous

Received call twice today, did not answer. Suspect scammers at work.

- Anonymous
United States

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[Reply] October 2, 2012

Caller name: Sprint / Virgin

This number called me after i reported Virgin Mobile to the BBB. It's from Sprint's Executive and Regulatory department. They're trying to resolve the complaint. Virgin uses the Sprint Network. Legit number.

- Anonymous
Ohio

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[Reply] June 25, 2013

This number is no longer available for calls.

- Anonymous
California

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[Reply] January 30, 2014

Has called numerous times and never leaves a message.

- Anonymous
United States

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[Reply] May 28, 2013

THIS IS NOT SPRINT! THIS IS NOT COMCAST! OR SEVERAL OTHER COMPANIES THEY PRETEND TO BE! Because they are illegally eavesdropping on your devices to include cell phone, computer, network etc before they call you. This is a security network interface company that will illegally run interference through everything you own to include your cell phone, cable, network etc. and illegally tampers with everything providing themselves access to ALL your personal information and data before placing the call to you to pretend to be whomever they are you contact regularly. IT IS A VERY COMPLEX SERIOUS SCAM. After obtaining all necessary, by asking you all the right questions as normal reps do and even your security questions, DO NOT GIVE THEM ACCESS AT ALL.... TO FIX NOTHING.... they gave me a phony trouble ticket similar to Comcast. IF YOU GIVE THEM ACCESS they CRASH your system first then try to sell you their own network security program to fix it. By telling you if you do not pay them or charge your credit card your services will NOT BE RESTORED, hangup and contact your company. THEY PRETEND TO BE SPRINT, COMCAST, ETC.... Turn off your cell phone device, disconnect all devices from your computer providing internet or outside access, do a complete restore on your computer to an earlier date, download an anti-virus software immediately after, disk cleanup-delete all restore points. Please beware... Hope you don't fall victim
Caller: NETWORK SECURITY COMPANY

- Fell Victim
Michigan

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[Reply] December 1, 2014

Caller name: Sprint

They called from sprints customer care 888#!! Cause i called it back and it went right to sprint! They asked for my zip & my pin .. And if they needed more info theyd call back and its same sprint lady automated voice to i changed all my info so jokes on them! And i notified sprint of this! People beware sprint never does call outs like this and never give your info!

- Anonymous
Maryland

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[Reply] March 22, 2017

Caller name: Sprint

I was just given this number from a Sprint Repair Center 5-3. I called the number and it takes you to Sprint. People may be getting this number mixed up with 800-712-4227. When u call that # it says the number was changed to 800-712-3000. That number is a Rewards Center offer for trips or free gifts. I hung up before they finished. So the number 888-211-4727 is good I'm talking to Support right now.

- the number is good
Illinois

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[Reply] May 4, 2014

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