Did this number call you? Leave your comment/complaint below.
User Complaints for 888-211-4727
Caller name: Sprint
got a call from this number. showed sprint, i picked up and the guy told my my account's been suspended for unusual activities. I know there's a scam like this and heard about caller id spoofing, too. So I hung up, called Sprint and asked them about the call. As i expected, Sprint rep denied making the call.
Caller name: Booey
Dumbass wanted to speak to Lisa. Told him I didn't know a Lisa. Hung up on the fucktard. NEVER GIVE OUT s**t ON THE PHONE, FARTBOOK, TEXT MSGS, ETC. HIDE YOU PERSONAL INFO. GUARD IT WITH YOUR LIFE!!! LOCK YOUR CREDIT FILES WITH SECURITY FREEZE. f**k LIFELOCK. GET A CREDIT FREEZE!!! IT'S FREE DUMBASS!!! FREEZE ALL THREE BUREAUS. DON'T TAKE CHANCES.
CHANGE YOUR STUPID IP ADDRESS REGULARLY!!!
THESE DUMBASSES ARE DROOLING FOR YOU TO s***w UP!!!
If this is a fake number, then they've done an awesome job with it. It is listed on the Sprint website as a customer service number.
Google it yourself. 3rd or 4th result is Sprint's site. No idea if they initiate outbound calls from the number, so the other reports of scammers calling and spoofing this number may still be valid. But the number itself does belong to Sprint Support.
I answered and it was a call from a Sprint rep asking me to verify my pin or security question. I told him I suspected the number and that I would call Sprint customer service myself to provide the information. I did just that and when I was on the phone with the new rep I asked her if she had record of a Sprint employee calling me earlier in the day - She did! The guy who originally called was with Sprint - so long story short this is a legit number (although I still don't suggest giving information to someone who calls you).
Caller name: Rose
Whenever I call I get a person that I cannot understand. Speaking with a very heavy accent, having to constantly repeat answers and not understanding what they are saying. Talking very quickly. I would appreciate talking to someone who speaks English without an accent.
Caller name: Vanessa
I recently had my phone stolen. I went through all the right procedures, disconnected the number, got my replacement phone, and then re-activated the number.
I received a phone call from 815-302-7690, a local number for my area. Called back and there was no answer. A couple weeks later I received a text from this number:
"Alot of people cant get a hold of you because your old phone is still connected. You need to remove it from your account. So everything can go through. This is Vanessa from Sprint Customer Care."
"Call 1-888-211-4727 & say you want to remove the old phone. I could have done it but im on vacation. So just give customer care a call. And your service will be way better."
I asked, " why are you texting me on your vacation?"
They respond, "Because I have to make sure all things that i needed to have done is done before i went on my vacation so i won't lose my job."
I then stated this was a scam and I am reporting them to the authorities.
They then stated,"Scam? What are you talking about? Well don't call & all your calls won't come in. I was trying to help but okay just keep it the way it is."
-If this isn't a scam , then its the most unprofessional customer service ever. And BTW, I logged into my account and it shows the correct number of devices under my account.
Caller name: Sprint / Virgin
This number called me after i reported Virgin Mobile to the BBB. It's from Sprint's Executive and Regulatory department. They're trying to resolve the complaint. Virgin uses the Sprint Network. Legit number.
THIS IS NOT SPRINT! THIS IS NOT COMCAST! OR SEVERAL OTHER COMPANIES THEY PRETEND TO BE! Because they are illegally eavesdropping on your devices to include cell phone, computer, network etc before they call you. This is a security network interface company that will illegally run interference through everything you own to include your cell phone, cable, network etc. and illegally tampers with everything providing themselves access to ALL your personal information and data before placing the call to you to pretend to be whomever they are you contact regularly. IT IS A VERY COMPLEX SERIOUS SCAM. After obtaining all necessary, by asking you all the right questions as normal reps do and even your security questions, DO NOT GIVE THEM ACCESS AT ALL.... TO FIX NOTHING.... they gave me a phony trouble ticket similar to Comcast. IF YOU GIVE THEM ACCESS they CRASH your system first then try to sell you their own network security program to fix it. By telling you if you do not pay them or charge your credit card your services will NOT BE RESTORED, hangup and contact your company. THEY PRETEND TO BE SPRINT, COMCAST, ETC.... Turn off your cell phone device, disconnect all devices from your computer providing internet or outside access, do a complete restore on your computer to an earlier date, download an anti-virus software immediately after, disk cleanup-delete all restore points. Please beware... Hope you don't fall victim
Caller: NETWORK SECURITY COMPANY
Caller name: Sprint
They called from sprints customer care 888#!! Cause i called it back and it went right to sprint! They asked for my zip & my pin .. And if they needed more info theyd call back and its same sprint lady automated voice to i changed all my info so jokes on them! And i notified sprint of this! People beware sprint never does call outs like this and never give your info!
Caller name: Sprint
I was just given this number from a Sprint Repair Center 5-3. I called the number and it takes you to Sprint. People may be getting this number mixed up with 800-712-4227. When u call that # it says the number was changed to 800-712-3000. That number is a Rewards Center offer for trips or free gifts. I hung up before they finished. So the number 888-211-4727 is good I'm talking to Support right now.