Did this number call you? Leave your comment/complaint below.
User Complaints for 888-211-4727
Caller name: Sprint
got a call from this number. showed sprint, i picked up and the guy told my my account's been suspended for unusual activities. I know there's a scam like this and heard about caller id spoofing, too. So I hung up, called Sprint and asked them about the call. As i expected, Sprint rep denied making the call.
Caller name: Booey
Dumbass wanted to speak to Lisa. Told him I didn't know a Lisa. Hung up on the fucktard. NEVER GIVE OUT s**t ON THE PHONE, FARTBOOK, TEXT MSGS, ETC. HIDE YOU PERSONAL INFO. GUARD IT WITH YOUR LIFE!!! LOCK YOUR CREDIT FILES WITH SECURITY FREEZE. f**k LIFELOCK. GET A CREDIT FREEZE!!! IT'S FREE DUMBASS!!! FREEZE ALL THREE BUREAUS. DON'T TAKE CHANCES.
CHANGE YOUR STUPID IP ADDRESS REGULARLY!!!
THESE DUMBASSES ARE DROOLING FOR YOU TO s***w UP!!!
Caller name: Vanessa
I recently had my phone stolen. I went through all the right procedures, disconnected the number, got my replacement phone, and then re-activated the number.
I received a phone call from 815-302-7690, a local number for my area. Called back and there was no answer. A couple weeks later I received a text from this number:
"Alot of people cant get a hold of you because your old phone is still connected. You need to remove it from your account. So everything can go through. This is Vanessa from Sprint Customer Care."
"Call 1-888-211-4727 & say you want to remove the old phone. I could have done it but im on vacation. So just give customer care a call. And your service will be way better."
I asked, " why are you texting me on your vacation?"
They respond, "Because I have to make sure all things that i needed to have done is done before i went on my vacation so i won't lose my job."
I then stated this was a scam and I am reporting them to the authorities.
They then stated,"Scam? What are you talking about? Well don't call & all your calls won't come in. I was trying to help but okay just keep it the way it is."
-If this isn't a scam , then its the most unprofessional customer service ever. And BTW, I logged into my account and it shows the correct number of devices under my account.
Caller name: Lisa
This is a valid Sprint number, my droid phone dialed it from within their Sprint application.
The person identified themselves as a Sprint representative (Sprint International) and said they were just calling back what appeared to be a dropped called on my line.
I told them it wasn't me, and they thanked me and hung up. If this was a spoofed phone number with intent to scam, that was the poorest job I'd seen trying to get information about me or my phone.
If you are uncertain, find out what they are calling about, see if you can get a ticket number or employee id, and a number you can call them back at. Of course verify that number, or just call the regular Sprint line.
If this is a fake number, then they've done an awesome job with it. It is listed on the Sprint website as a customer service number.
Google it yourself. 3rd or 4th result is Sprint's site. No idea if they initiate outbound calls from the number, so the other reports of scammers calling and spoofing this number may still be valid. But the number itself does belong to Sprint Support.
I answered and it was a call from a Sprint rep asking me to verify my pin or security question. I told him I suspected the number and that I would call Sprint customer service myself to provide the information. I did just that and when I was on the phone with the new rep I asked her if she had record of a Sprint employee calling me earlier in the day - She did! The guy who originally called was with Sprint - so long story short this is a legit number (although I still don't suggest giving information to someone who calls you).
Caller name: Rose
Whenever I call I get a person that I cannot understand. Speaking with a very heavy accent, having to constantly repeat answers and not understanding what they are saying. Talking very quickly. I would appreciate talking to someone who speaks English without an accent.
We got a missed call from this number on prepaid Virgin Mobile cell. I looked up the number, found out it was the legit Sprint customer service number. We are actually having a problem with VM's (unbelievably atrocious) billing/customer service. Since Sprint now owns VM, I called them back on a landline.Talked to a Sprint rep, who said it was unlikely that they called, that it is possible to "spoof" an outgoing number and that their reps never ask for personal info (like PINS) on a call they initiate.
Caller name: Sprint / Virgin
This number called me after i reported Virgin Mobile to the BBB. It's from Sprint's Executive and Regulatory department. They're trying to resolve the complaint. Virgin uses the Sprint Network. Legit number.
A person from this number first called my husband's cell and told him that his phone number was in violation of FCC regulations so they needed to reprogram his phone. They asked him to give them a different phone number so they could call that number because he couldn't be on the Sprint cell phone while they reprogrammed it. He declined and told them he would contact Sprint directly. He went to Sprint the next day and the Sprint reps had no knowledge of his phone needing reprogramming for any reason. This number is listed on Sprint bills and on the Sprint website, but I believe that the legitimate number has been spoofed. When I googled the number it indicated that the calls were coming from the Embassy of the Bahamas in Washington DC.