877-587-5727

Caller ID:
Complaint Level
Low
Medium
High
Caller Name
  Citi
8
  Nobody
1
  Sally / Citi Bank
1
  Listed On My Phone As "Unknown"
1
  Denise
1
Caller Type
  Debt Collector
7
  Scammer/Fraudster
7
  Telemarketer
3

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Owner Info for 877-587-5727

Caller ID for (877) 587-5727:

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(877) 587-**** Phone Numbers

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User Complaints for (877) 587-5727

Caller name: Denise

Caller type: Scammer/Fraudster

This is NOT citicard. Received a call identifying herself as "Denise at Citi"...calling about my "Shell account". When I told her I didn't have one, she asked for identifying information (which I did NOT give her) and offered to transfer me to the "billing dept"...told her I would call Citi myself and she offered to give me a number to call the "fraud dept". I declined, saying I could not verify that she was calling for Citicard since the caller ID simply said "toll free caller"...and I hung up and contacted the real Citicard to report the call for their records. Citi confirmed that no one there had placed a call to my home number.

If we do our own follow up and report these people to the companies the claim to represent, we might actually be able to curb at least a small part of these calls.

- peej
Texas

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[Reply]   April 11, 2013

Caller type: Unknown

877-587-5727 When I answer they say call from Citi and please call number ???? I don't know it because they say it so fast I can't write it down. They also say it's not a sales call. Don't have a Citi CC so I blocked the call but they do call at least twice a day.
Thanks

- ANONYMOUS
Arizona

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[Reply]   August 15, 2016

Caller name: Citi

Caller type: Unknown

Have been calling my cell number everyday regarding a credit card bill. I do not have any credit cards nor do I have any past credit card bills. they always call from 877-587-5727 but leave another number for me to call back.
it's 866-609-8298.

- Anonymous
Georgia

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[Reply]   December 2, 2015

Caller type: Scammer/Fraudster

Supposedly calling from Citibank and when i auto-reject the number it goes straight to Voicemail. The number in the voicemail is different from the number that actually popped up on my phone. has been going on for almost a month everyday at 10am. It's super annoying!

- Anonymous
California

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[Reply]   November 9, 2014

Caller type: Scammer/Fraudster

I have received repeated calls on my cell phone from this number. There is a tape-recorded voice message from a woman who sounds like the Philippines saying she is from Citi and needs to speak to me about my credit card and that it is not a sales call. The number she gives to call back is an 866 609-8298 number. I have not called it as I do not have an account with "Citi" and it just doesn't sound kosher.

- Anonymous
New York

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[Reply]   September 12, 2014

Caller name: listed on my phone as "unknown"

Caller type: Unknown

I received a call from this number on my cell phone this morning. An incomplete voicemail was left. No company was mentioned but it was a man's voice on the recording. After reading all of these other complaints about this number, I have blocked it from my phone and have advised my husband to do the same.

- K. in California
California

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[Reply]   April 14, 2014

Caller type: Unknown

calls 2-4 times a day on my cell.

- Anonymous
Massachusetts

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[Reply]   September 17, 2017

Caller name: Citi

Caller type: Debt Collector

I do not have a Citi account and the message comes at least 10 times a day, most of the time there is no one there. Sometimes it is a multiple hello, hello and then a hang up. Once a message saying; "I know you are busy, but if you would take a moment to review your account go on line at: www.payment.citi.com/citifinefirst.psex to review your account status it would be appreciated."

Like I said, I do not have a Citi account. This must be a scam. Please stop them.

- Joanne
Connecticut

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[Reply]   September 9, 2017

Caller name: Citi

Caller type: Debt Collector

I have received 9 calls in the past week from this number. They leave a website address to log into for making a payment.

- Anonymous
Florida

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[Reply]   July 24, 2017

Caller name: Citi

Caller type: Debt Collector

Called Citibank on a advertised costumer service number to verify. I have a zero balance on my Citibank account. This is one of their actual numbers. HOWEVER!!! it is currently being spoofed. But if you are getting this call and it's NOT a real person and they don't have your account information. It is a very well done scam... . Hang up!!!!!

- Flo
Oregon

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[Reply]   July 16, 2017

Caller name: Sally / Citi Bank

Caller type: Telemarketer

Been calling everyday at same time for over a month. Finally called their number and told them to stop calling me

- Bob
Utah

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[Reply]   April 14, 2017

Caller type: Unknown

I have gotten calls from this number around 8:30 a.m. for the last 2 weeks. The caller ID says just shows the number and when I answer, there is no one on the other end. Very annoying!

- Eileen Houghton
Georgia

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[Reply]   April 27, 2016

Caller type: Unknown

Calls my cell phone - leaves messages - Citi Bank - they have also used another number that I had my provider block

- B arbara
New Jersey

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[Reply]   April 18, 2016

Caller name: Citi

Caller type: Unknown


- Anonymous

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[Reply]   March 1, 2016

Caller name: citi

Caller type: Unknown

have received over 250 calls in the last month and a half . between 5-10 times a day. never had a citi card

- Anonymous

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[Reply]   February 1, 2016

Caller type: Unknown

Received a call. Answered and they hung up. Called back and it sounded like Citi. I have a Citi Card and had just made overseas reservations, so I thought it might be a fraud alert. When the recording asked me to put my 16 digit account number in, I hung up and called the number on the back of the card. The recording there sounded the same, but only asked for the last four digits. It associated that with my number, and I got a representative who advised that there were no notes on my account and it was likely a scammer. He thanked me for initiating the call to them. NEVER give out any information on your finances if YOU don't initiate the call.

- Anonymous
United States

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[Reply]   April 9, 2015

Caller type: Scammer/Fraudster

I'm recieved several calls from this number but today they actually left a message saying { We are sorry we could not speak to you personally,we appreciate your busy schedule so please call citi @ 18666098298 between the hrs 7am and11pm central time . We are calling regarding your credit card issue by citi. This is not a sales call and any of our repesentatives can assist you. What caught my attention is she only said Citi not citi financial, citi bank etc... be aware !!!!!

- val
Virginia

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[Reply]   December 10, 2014

Caller type: Debt Collector

Although I did not call the number 866 609 8298 they provided, I believe it to be bona fide. This is my story:
I started getting robocalled everyday from 877 587 5727 asking me to call the above # re my Citicard. I ignored it because I do not have a Citicard.
Some of the posts claimed that they called the number and were told their Citicard was over 28 days late and some others said that Citibank processed smaller store credit cards.
I checked and found out that my Citgo card was handled by Citibank, and yes, I was over 28 days late.
My bill was due Oct 8 and I forgot all about it (oops). I received a statement dated Oct 12 saying "bad person you are late and we are charging you an exhorbitant late fee. You have until Nov 8 to pay the minimum due". The robocalls started Oct 14 which falls in line with the 28 days late claim.
I made arrangements with my online banking company to pay them Nov 6 (yesterday).
If I am correct, in about a week, the calls should stop.

- Carol
Connecticut

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[Reply]   November 7, 2014

Caller type: Debt Collector

Here is the name of the Chief Executive Officer for Citi cards. A simple internet search and you can get his e-mail and phone #.
JUD LINVILLE
Chief Executive Officer
Citi Cards

Here are the names for the Board of Directors for Citigroup. A simple internet search and you can get their e-mails and phone #'s
MICHAEL CORBAT
Chief Executive Officer
Citigroup

DUNCAN P. HENNES
Co-Founder and Partner of Atrevida Partners, LLC

FRANZ B. HUMER
Chairman, Retired, Roche Holding Ltd

MICHAEL E. O'NEILL
Chairman, Citigroup Inc.

GARY M. REINER
Operating Partner,
General Atlantic LLC

JUDITH RODIN
President, Rockefeller Foundation

ROBERT L. RYAN
Chief Financial Officer, Retired, Medtronic Inc.

ANTHONY M. SANTOMERO
Former President, Federal Reserve Bank of Philadelphia

JOAN SPERO
Senior Research Scholar
Columbia University School of International and Public Affairs

DIANA L. TAYLOR
Vice Chair, Solera Capital LLC

WILLIAM S. THOMPSON, JR.
Chief Executive Officer, Retired, Pacific Investment Management Company (PIMCO)

JAMES S. TURLEY
Former Chairman and CEO,
Ernst & Young

ERNESTO ZEDILLO
Director, Center for the Study of Globalization and Professor in the Field of International Economics and Politics, Yale University

- legion
California

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[Reply]   October 13, 2014

Caller type: Unknown

They call daily asking for my wife, when i state she's unavailable and would they like to leave a message?, they hang up

- Anonymous
Mississippi

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[Reply]   August 12, 2014

Caller type: Scammer/Fraudster

Tries to get personal information from stupid people.

- Anonymous
Louisiana

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[Reply]   June 9, 2014

Caller type: Debt Collector

I called this number back. I asked who they called for, the rep listed several companies I did not have accounts with. She couldn't even locate a name or account for me. She apologized and said I should try to answer and talk to someone when they call. They call while I'm at work twice a day. It is a pain in the a*s. I can't take breaks to deal with this c**p. Bizarre waste of time. I think I'm going to change my number.

- Nina
Arizona

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[Reply]   May 7, 2014

Caller type: Telemarketer

The practices of the company behind these phone calls reveal this is an irreputable company = asking for personal information, contradicting themselves, evasive responses to questions. So I keep calling them back, over and over. Kind of fun.

- Revenge
Michigan

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[Reply]   April 24, 2014

Caller type: Unknown

Has been calling every day, some times two times a day. When I answer they hang up. It is disturbing!

- CL
Michigan

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[Reply]   March 18, 2014

Caller name: "TOLL FREE CALL"

Caller type: Telemarketer

Hangs up if anyone answers. Claims to be Citicard, but I have no Citicard, so this call is inappropriate. They may be offshore -- I've filed complaints with the FAA and am on the DNC list. Still they call a few times per week, and there's never a human involved.

- Sherman Bay
Wisconsin

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[Reply]   February 28, 2014

Caller type: Unknown

Has been calling direct work number and hangs up! Calles numerous times daily for the past 2-3 weeks! Waste of work time and very annoying!

- Anonymous
Hawaii

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[Reply]   February 27, 2014

Caller name: citi

Caller type: Debt Collector

this call was legit for me. I had missed a payment two weeks prior on my Goodyear card which citi is a part of/dispenses. I called back the number they left 866-609-8298 and let them know I'd take care of it through my bank. No more calls came after I posted payment.

- tom
Michigan

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[Reply]   February 26, 2014

Caller type: Unknown

When this number calls I answer but nobody responds back to me.

- Anonymous
Tennessee

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[Reply]   February 7, 2014

Caller type: Unknown

This is a call we get 2 - 3 times a day. Non one identifies themselves - call just hangs up

- PRIVATE COMPANY
United States

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[Reply]   January 29, 2014

Caller name: citi

Caller type: Unknown

I've been getting a call on my cell phone every day for about a week or more. I don't answer since I don't answer unless I know who it is. They leave a message saying for me to call an 866 number about an important issue with my citi account. I don't have a city credit card. I think it's bogus, but I'm going to call citi from the number on their web site to make sure.

- T
Florida

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[Reply]   January 29, 2014

Caller name: CitiCards

Caller type: Scammer/Fraudster

The first calls came from 800- 468-0219 portending to be Rural Metro Ambulance. We had paid the ambulance charge through our insurance, so there was no balance due. After repeated calls to my phone I called them back from my work phone one morning and lo and behold, I got a call next day stating they were CitiCards returning my call and would I give them the card number for the company. We have no company card where I work. For a month now I get automated calls every morning at work from 877-587-5727 asking that I call CitiCards at 866-609-8298. So frustrating.

- Rosie
California

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[Reply]   October 29, 2013

Caller type: Unknown

Repeated calls - no one on the other end.

- Anonymous
Washington

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[Reply]   October 21, 2013

Caller type: Unknown

Caller phoned our home @ 8:30 PM asking for my husband. I informed the person he was not home and if I could take a message. The caller hung up w/o saying anything else.

- Anonymous
Illinois

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[Reply]   September 25, 2013

Caller type: Unknown

Calls every day and leaves incomplete voice message. Once when I answered it was dead space. I hung up.

- Anonymous
California

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[Reply]   September 14, 2013

Caller type: Unknown

calls every hour and never leaves a message. even on Sundays.

- Anonymous
United States

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[Reply]   June 11, 2013

Caller type: Unknown

Calls and says nothing.

- Anonymous
District of Columbia

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[Reply]   June 4, 2013

Caller type: Unknown

I get calls from this number at least 6 times a day. When I answer no one is there. My daughter answered once and there was someone who would not give her any information.

- denise
United States

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[Reply]   May 20, 2013

Caller type: Unknown

They Have Called Me About 5 TiMes A Day For Almost A Week. Left A VOice Mail The First Time About A Card I Do Not Have. I Thought It Might Be A Scam. My In Laws Had Something Similar Happen To Them A Couple Of Months Ago. I'm Blocking The Number.

- Anonymous
District of Columbia

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[Reply]   May 18, 2013

Caller name: nobody

Caller type: Unknown

They call my business which is on the Do-Not-Call-List daily and nobody is on the other line.
Will report to the FCC every chance I get.

- land lines are trash
South Carolina

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[Reply]   May 16, 2013

Caller type: Scammer/Fraudster

This number calls me 4 times a day! Never leaves a message and the one time that I did answer it was a man that connected me with a women who asked for me by name...I told them not to call me anymore and hung up. I then googled the number and it said it is a scammer just trying to get your credit card/bank information to take your money!!!

- Anonymous
Georgia

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[Reply]   March 18, 2013

Caller type: Unknown

Calls multiple times per day. Never leaves a message. I called back & blocked my number and they answered with Citi Card Financial. I don't have any accounts through Citibank. No clue why they keep calling and so far just don't answer.

- Anonymous
Pennsylvania

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[Reply]   January 31, 2013

Caller type: Unknown

This number calls two to three times a day. Never leaves a message. The CID says Name: 800 Service.

- Anonymous
Florida

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[Reply]   October 17, 2012

Caller type: Unknown

As for me by name. When I asked what was the nature of the call, person said it was a "personal business call." When I asked what that meant, person said that since I would not identify myself, she was going to terminate the call. Hopefully that ends it.

- Anonymous
Virginia

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[Reply]   September 24, 2012

Caller type: Unknown

Calls but nobody on the line. I'm going to block this number.

- Anonymous
Florida

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[Reply]   September 1, 2012

Caller type: Unknown

No one there. They called me several times in the past 2 days.

- Anonymous
United States

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[Reply]   July 17, 2012

Caller name: jones

Caller type: Unknown

Calls every day and hangs up.

- suzy
United States

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[Reply]   July 12, 2012

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