877-275-3961

Caller ID:
Complaint Level
Low
Medium
High
Caller Name
  Cibc
18
  CIBC Account Management
5
  Claimed To Be CIBC
3
  Automated Call
3
  Phishing
1
Caller Type
  Scammer/Fraudster
17
  Debt Collector
3

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User Complaints for (877) 275-3961

Caller name: automated call

Caller type: Scammer/Fraudster

called cibc client care, this is not a cibc number and was told not to give any information to them, they also said they would call me in person, not an automated call.

- jon
Canada

Was this comment helpful?   Yes   No   +21

[Reply]   September 24, 2014

Caller type: Unknown

Obviously it is a fraud and i'm sure some of those posting on here are associated with said fraudulent activity. I am reporting this to the local RCMP for action. I am not behind on any of my payments or accounts so why would they be calling me three to four times a day? Number is now blocked and will be handed over to RCMP/CSIS to track down the criminal a******s involved...only a fool would give out private account information to an unknown phone number...

- Aaron
Canada

Was this comment helpful?   Yes   No   +15

[Reply]   March 14, 2015

Caller type: Scammer/Fraudster

Got a call this morning twice in 20 mins. I always search weird numbers I don't know too get an idea... and it said 99% fake... so I decided to call my credit card company which is obviously CIBC but the number on the back of the card and they said they never tried reaching me and its not them looking for past payments... so who they are, is beyond me... I can definetly say its not CIBC Visa looking for past payments, I would say IGNORE IT... probably identity theft scam

- anonymous
Canada

Was this comment helpful?   Yes   No   +9

[Reply]   February 24, 2016

Caller type: Scammer/Fraudster

This is indeed a fraudulent call as confirmed by CIBC and the RCMP. According to the RCMP the fraudster uses a spoofer to have it appear as a real CIBC number and then in the message asks you to call another number.

According to CIBC they will never ask you to verify information over the phone through a computer, it will always be a real person. If you get a call or voicemail asking you to call them back at the above number, call the RCMP Anti-Fraud line and report it, as well it would do you good to put a fraud alert on your account.

- Dylan
Canada

Was this comment helpful?   Yes   No   +9

[Reply]   April 8, 2015

Caller type: Unknown

This phone # 1-877-275-3961 keeps calling, as soon as you say Hello they hang up. We are a business and ARE NOT a CIBC customer
Therefore I can guarantee you this is not a legitimate CIBC representative and would NOT provide any information. The reason they are hanging up is because I answer with our company name....BEWARE!

- Anonymous
Canada

Was this comment helpful?   Yes   No   +9

[Reply]   November 27, 2014

Caller name: claimed to be CIBC

Caller type: Scammer/Fraudster

This is ABSOLUTELY NOT A CIBC NUMBER! It's a phishing scam to get your personal info. I called CIBC from their telephone baking number and they said that 1-877-275-3961 is NOT a valid CIBC number so whoever Max above there thinks he talked to, it wasn't fscking CIBC. Beware people.

- Maro
Canada

Was this comment helpful?   Yes   No   +8

[Reply]   June 6, 2014

Caller name: Cibc

Caller type: Unknown

Recieved 24 calls today from this number.Called it back to see who it was got the pre recorded operator welcome to cibc.If u actually listen to the recording its not the same womens voice that says press 1 also when it says it in french its a different women then the english one.You call cibc you can tell the difference.I called cibc visa and was told there was no calls made to me at all.If there was it would be logged on file.Also if they are to call it would be a live operator they leave no messages.They call twice.If they cant reach you doesnt matter what department they will send you a message to your inbox on your online banking to contact them.Also cibc uses there number for all departments that is on the back of your card.If they call it will come up the same number on the back of it.They will not use another number do to security issues and due to the scams.Also these ppl claiming to say its cibc are more then likely people that are scamming others saying its a legit number to get you to call back and give them your info its what a scammer would do.Further more when I called in today there was some wierd transaction on my card.this person tryed to run my card trying to withdraw $0.00 dollars twice.Fraud hotline said the transaction wouldnt go through due to the person not having my card expire date.This was the same day of these 24 calls from this cibc number.If the card bounces back its legit this fake cibc calls u to get ur card expire date now that they know its legit.So beware of people on here saying its a legit number.There more then likely the scammers in couraging you to call it.Be safe and good luck

- lol
Canada

Was this comment helpful?   Yes   No   +5

[Reply]   July 8, 2017

Caller type: Debt Collector

I have read the comments above and coming from working in an agency, cibc outsources its past due accounts to third party agencies.thats a collection agency, and they are told that they are to be calling from cibc, some cell phones default setting is to label all toll free numbers as coming from the states. What bothers me is they don't send a letter, they start calling, and yes they do use a dialer, agencies and CIBC, why do you think you get so many in one day. They can call you 10 times a day if they like so long as they don't leave a message. What i can say is that you can answer the calls from this number, but simply tell them to cease desist all calls, only contact you in writing. Get the full name of the person on the phone, if they refuse, take note of the time and day you spoke with them, and then tell them your filing a complaint with the CRTC for using an unregistered number on an automatic dialing system, furthermore, ask for a complete record of call history. because crtc will need it,

- senjine
Canada

Was this comment helpful?   Yes   No   +5

[Reply]   October 15, 2014

Caller type: Scammer/Fraudster


- Anonymous
Canada

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[Reply]   July 29, 2014

Caller type: Unknown

Keep getting back to back phone calls, answer no one there, no message left.

- Anonymous
Canada

Was this comment helpful?   Yes   No   +3

[Reply]   December 11, 2014

Caller type: Debt Collector

SCAM. This is not affiliated with CIBC.

- Noreen
Canada

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[Reply]   October 30, 2014

Caller name: United States

Caller type: Unknown

As valid as it may be, CANADIAN Imperial Bank of Commerce making contact from a number that comes up UNITED STATES on my smart phone doesn't work for me. So many ways to attempt contact and they 3rd party it to an American entity, in this day and age are you kidding? Not answered!

- Jerry
Canada

Was this comment helpful?   Yes   No   +3

[Reply]   October 1, 2014

Caller type: Unknown

THEY KEEP CALLING MY PHIONE NUMBER AND I HAVE NO IDEA WHY OR WHO THEY ARE. THEY NEED TO BE SYOPPED SND CHARGED WITH HARRASSMENT. c

- Anonymous
Canada

Was this comment helpful?   Yes   No   +3

[Reply]   July 29, 2014

Caller type: Unknown

Thanks for the information who would I report this too.

- Wendy
Canada

Was this comment helpful?   Yes   No   +3

[Reply]   July 4, 2014

Caller type: Unknown

Recu un message sur mon repondeur et ca dit : Felicitations! pour continuer en anglais faite le 1, pour continuer en francais faites le 2 !

- Rubis
Canada

Was this comment helpful?   Yes   No   +2

[Reply]   October 3, 2017

Caller name: Cibc

Caller type: Unknown

Sometimes leaves a message asking for me by name, sometimes not. When I answer, I have to press 1 or 2 for English or French. After that, OTHER NUMBERS AS WELL. This is as far as I go. If it was CIBC and the call was important, there would be a live person at the other end ready to speak to me as soon as I answer.
This is a scammer or phishing call.

- P Dasher
Canada

Was this comment helpful?   Yes   No   +2

[Reply]   September 19, 2017

Caller name: Cibc

Caller type: Scammer/Fraudster

This number calls me 3-4 times a day. It is abusive. It won't stop calling me! It is an automated system that talks as soon as you pick up the phone. I have never let it get far enough to hear it out. I know it a scam because CIBC would not harass its clients like this.

- Anonymous
Canada

Was this comment helpful?   Yes   No   +2

[Reply]   August 13, 2017

Caller type: Unknown

As a rule, I don't answer calls from 877 numbers unless I'm specifically expecting something. I've received 15 calls in the last 5 days from this number, including today. They finally left a voice mail today saying "call back to win a prize, this is not a sales call", which sounds like a scam to me. How can I have my phone number removed from their list?

- Anonymous
Canada

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[Reply]   June 9, 2017

Caller type: Unknown

Called today 5 times.

- Anonymous
Canada

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[Reply]   June 8, 2017

Caller name: phishing

Caller type: Scammer/Fraudster

Said it was CIBC. Has been calling me about 8 times a day. I called CIBC and they said it is a scamming number

- sandina
Canada

Was this comment helpful?   Yes   No   +2

[Reply]   June 2, 2017

Caller type: Unknown

Except I dont OWN a credit card and they are telling me i owe a minium payment of 115.00 ..... i HAVE no credit card... with cibc or any other bank....

- Tara Sue
Canada

Was this comment helpful?   Yes   No   +2

[Reply]   April 22, 2015

Caller name: CIBC Account Management

Caller type: Scammer/Fraudster

Definately a fraud call. Contacted CIBC and they assured me this number is not a CIBC number. CIBC had no reason to call me.
DONT CALL THIS NUMBER BACK!!

- Anonymous - Ottawa, Canada
Canada

Was this comment helpful?   Yes   No   +1

[Reply]   July 26, 2017

Caller name: CIBC

Caller type: Unknown

this number has been calling my home phone over and over again. claiming to be cibc and about an urgent bank matter. appears to be a scam - blocking number currently

- Anonymous
Canada

Was this comment helpful?   Yes   No   +1

[Reply]   April 29, 2017
In response to: anonymous

Got a call this morning twice in 20 mins. I always search weird numbers I don't know too get an idea... and it said 99% fake... so I decided to call my credit card company which is obviously CIBC but the number on the back of the card and they said they never tried reaching me and its not them looking for past payments... so who they are, is beyond me... I can definetly say its not CIBC Visa looking for past payments, I would say IGNORE IT... probably identity theft scam

Caller type: Unknown

How are these scammers getting everyone's contact details

- Anonymous
Canada

Was this comment helpful?   Yes   No   +1

[Reply]   March 25, 2017

Caller name: Says it is CIBC

Caller type: Scammer/Fraudster

I don't even have an account with CIBC.

At least two calls a day for the past five days. Robocall and message. Really annoying!

- Anonymous
Canada

Was this comment helpful?   Yes   No   +1

[Reply]   March 16, 2017

Caller type: Scammer/Fraudster

A machine asks to speak with *Your name* about something really important concerning your account. I am french and it was in english, whitch made me sceptical. I called CIBC Customer Service and they told me if there had been anything really important, a human would have called, not a weird machine telling me it is urgent.

FRAUD

- Yan
New Jersey

Was this comment helpful?   Yes   No   +1

[Reply]   September 16, 2016

Caller type: Unknown

Every time I miss a payment I get called four days later from this number as a reminder to go pay. Purposely didn't pay on time to see if they called and did. It's all automated so maybe some people experienced a glitch when they called

- Jessie
Canada

Was this comment helpful?   Yes   No   +1

[Reply]   November 11, 2014

Caller name: Claimed To Be CIBC

Caller type: Unknown

Too much annoying,calling twice or more times a day.Pretending to be CIBC. I never was a CIBC client,they are asking a completely alien name, never associated with my number. And it continues for more than a month...

- Alexander
Canada

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[Reply]   November 22, 2017

Caller name: Cibc

Caller type: Scammer/Fraudster

up to 10 calls per day. Plugs up my inbox regularly. Someone make them stop!

- Anonymous
Canada

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[Reply]   October 28, 2017

Caller name: Cibc

Caller type: Unknown

they call 4x a day every day , if this is the real cibc bank I do not have any account or credit card with them

- Majda
Canada

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[Reply]   October 28, 2017

Caller name: Claimed To Be CIBC

Caller type: Scammer/Fraudster

Calls multiple times a day and keeps leaving automated French voicemail. Have # blocked, but keep having to delete these stupid voicemails. I don't even speak French

- Anonymous
Canada

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[Reply]   October 19, 2017

Caller name: Cibc

Caller type: Telemarketer

J'ai recu au moins 10 appels en 5 a des heures inopportun et meme le samedi. En appelant ce numero a partir de mon bureau (pas de risque de fraude), c'est bien CIBC car si on n'entre pas un numero de telephone demande, le message enregistre nous donne un autre numero nous permettant de rejoindre CIBC et de faire enlever notre numero. Je recois beaucoup de courrier de marketing de cette banque. S'il elle gaspille votre argent et les ressources de la terre, je ne suis pas client chez elle et je ne serait JAMAIS.

- Anonymous
Canada

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[Reply]   July 31, 2017

Caller name: CIBC

Caller type: Scammer/Fraudster

I ran the number internet info says it is a scammer claiming to be CIBC to get personal info
if it is a genuine CIBC number please disregard complaint

- Scott Giddings
Canada

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[Reply]   May 27, 2017

Caller type: Unknown

Fraudulent call

- Anonymous
Canada

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[Reply]   May 10, 2017

Caller type: Unknown

This number keeps calling my phone. I'm getting tired of it !!

- Anonymous
Canada

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[Reply]   April 26, 2017

Caller name: CIBC

Caller type: Telemarketer

I swear if they keep calling me im going to report you for harassment. LEAVE ME THE HECK ALONE. NO ONE NEEDS TO CALL ONE PERSON 9 TIMES IN ONE d**n DAY.


SINCERELY YOUR WORST ENEMY

- N/A
Canada

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[Reply]   March 9, 2017

Caller type: Unknown

can't be cibc. i do not have an overdue credit card

- Phil
Canada

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[Reply]   January 23, 2017

Caller name: CIBC Account Management

Caller type: Unknown

So much misinformation and hastily drawn conclusions... I can understand why people are wary in this age of scams and identity theft, but this is a legitimate CIBC number. I was getting several calls per day from this number but did not answer. Instead, I called the CIBC customer service number on the back of my access card and they verified that this is indeed a valid no. When I pressed the bank rep to reveal the reason for the calls, he admitted there was a problem with the account of someone who registered our telephone no. as a contact number.

We hire temporary foreign workers for our business. They have bank accounts with CIBC and they use our tel no.. Due to privacy regulations, the bank rep was not allowed to divulge the details of the issue, but he acknowledged there was a problem with the account of one of our worker's. He kindly asked that I instruct the worker to call the Bank to resolve the issue.

This is not a scam. The Bank is not phishing for information, they only want to restore the account in question to good standing. For security reasons, they need to ask certain questions to verify you are the person they are trying to contact. If they call you, it's because there is an issue with your account or the account of someone in your household. It is in your best interest to answer.

- Victoria
Canada

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[Reply]   November 23, 2016

Caller type: Unknown

This is a ***VALID*** CIBC (outsourced contact center) number.

I called CIBC Telephone Banking 1-800-465-2422 they confirmed it was their credit contact center about a missed payment. I checked my accounts and verified that I did miss a payment.

Some of these comments here are bizarre.

It's good to be skeptical but there are logical things you can do to verify things for yourself. They don't use CIBC Call ID because the call center works for multiple clients. They don't leave messages in case they have the wrong number and leaving a "you're a deadbeat" message may be embarrassing.

- Rob
Illinois

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[Reply]   October 26, 2016

Caller type: Unknown

This is a legitimate automated call from CIBC Client Account Management AKA Collections Department

- V
Illinois

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[Reply]   October 18, 2016

Caller type: Scammer/Fraudster

All of you who are convinced it is a call to advise of a past due payment are mistaken. (Or, possibly a part of this scam.) Receiving this call. Never have overdue amounts on any credit cards. DON'T communicate with this caller. They are bound to come across a person with an overdue account, just by the sheer volume of robocalls they can make. This is pure and obvious phishing.

- Henry B.
New Jersey

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[Reply]   October 4, 2016

Caller type: Unknown

1st call today at 11:55 AM, a robo voice said ( This is an important call from your bank, please dial 1 on your keypad for english and 2 for french ) because of my poor smart phone skills I though I had hung up on this call.

2nd call at 7:08 PM, lying on the couch half asleep. I let it goto voicemail and no message was left. I later added this caller to Autoreject feature on the phone, hope it works.

- Mr. Anonymous
Texas

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[Reply]   September 23, 2016

Caller type: Unknown

I am receiving automated calls from this number 3 times/day. The automated voice claims that the call is from CIBC and that it is regarding the account of... [unintelligible name -- not mine]. I do not have any type of account with CIBC. If this is not a scam, it's an abusive banking practice. I've just blocked the number.

- C.I.
Canada

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[Reply]   July 11, 2016

Caller type: Unknown

I used to bank with cibc , they make you dial 8 hours a freaking day , the worse part is that they make us slave dial to people who refuse to interview yet we call have to call em everyday , worse bank to work for , when your credit is bad when u need help , they won help you , when u have existing visa /plc 5 years years then spam your number and ask if you want it now ...
The community is also terrible , yes the number maybe from cibc ..

- Manc
Washington

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[Reply]   May 12, 2016

Caller type: Unknown

claiming to b from cibc...knew my full name. go to your branch

- joan
Texas

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[Reply]   April 23, 2016
In response to:

this number is calling again and again

Caller type: Unknown

well you are wrong there guy it is a cibc real number for credit card over due accounts i got it until i payed my card that been about 2 months now an they dont call no more so max you where right

- Anonymous
Canada

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[Reply]   August 12, 2015

Caller type: Scammer/Fraudster

This number has to be a fraud. I have all my bills payed up to date. This number claims to be CIBC from the United States, yet still calls me up to 3 times a day.

- Diane
Canada

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[Reply]   July 11, 2015

Caller type: Scammer/Fraudster

Fake cibc

- Ren larsen
Canada

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[Reply]   July 9, 2015

Caller type: Unknown

i just got 2 missed call from this number, they are asking if i was the right person press 1 if not hang up, after they ask me my date of birth by 4 answer choices, i hang up and i call CIBC phone number behing my credit card,
CIBC told me this is NOT A VALID PHONE NUMBER from CIBC

ps this is the same robot voice

j ai recu 2 appelle manquer de ce numero de telephone, il me demandait si j etait bien la bonne perssonne appuyer sur le 1, si non racrocher, apres il mon demander de choisir parmis les choix suivant mannee de naissance, j ai racrrocher et j ai appelle CIBC le numero de telephone derrire la carte de credit ,
il mon dit que CE N EST PAS UNNUMERO VALIDE DE LA CIBC

ps c est la meme voix du robot de la CIBC

- j f
Canada

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[Reply]   January 13, 2015

Caller type: Scammer/Fraudster

This phone # 1-877-275-3961 this is not cibc how do we trace them ?

- kyle randor
Canada

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[Reply]   November 29, 2014

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