866-580-5355

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Caller ID:
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Caller Name
  Action Collection
6
  Not Sure Now
2
  Norm Rosteck
1
  Tammy Preston
1
  Agency Ecrm
1
Caller Type
  Debt Collector
21
  Scammer/Fraudster
4
  Telemarketer
1

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User Complaints for (866) 580-5355

Caller name: Action Collection

Caller type: Scammer/Fraudster

Keep calling me telling me I owe $10,000 to TD bank which is ridiculously wrong! I called the credit bureau to see if any fraud was done and told them why in which I was told they were scammers!! I blocked their number and now I just keep getting voicemails from them! I wonder how many people have paid them!!?? They need to be stoppped immediately!!!!

- Anonymous
Canada

Was this comment helpful?   Yes   No   +3

[Reply]   December 1, 2017

Caller type: Debt Collector

We just finally resolved the call issues with this crazy company. BBB has a warning on their site under ACRM stating their is an "government warning" against them.

"Government Actions
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On July 15, 2013, the Government of Alberta (Service Alberta) issued an Undertaking to Action Collections and Receivables Management under Section 152 of the Fair Trading Act.
According to the Undertaking, Action Collections and Receivables Management acknowledges that they have breached sections of the Collection and Debt Repayment Practices Regulation, and the Fair Trading Act. Some examples are as follows:
- Initiating phone calls that exceed the frequency permitted in the regulations
- Continuing collection activity after being informed that the individual contacted was not the debtor
- Providing false or misleading information to a reporting agency by posting a derogatory listing in error on a resident's credit file
- Allowing employees who did not possess a collector's license in Alberta to contact residents for collection purposes
- Engaging in collection activities on debts where the last payment or written acknowledgement of the date was more than six years previous.
Action Collections and Receivables Management acknowledges that they have failed to comply with the provisions of the Fair Trading Act and undertakes to the Director that they will not, to the best of their ability, at any time hereafter, engage in acts or practices similar to those described.
Action Collections & Receivables Management is responsible to pay the amount of $2,000.00 to the Minister of Finance of Alberta. This amount represents a portion of the costs associated with the investigation.
To review the entire Undertaking please visit:
http://www.servicealberta.ca/pdf/undertakings/Action Collections July 15 2013.pdf
- See more at: http://www.bbb.org/kitchener/business-reviews ... 8691#govtaction"

IN THE EVENT THEY ARE STILL HARASSING YOU FOLLOW THE BELOW INSTRUCTIONS...
1. CALL THE CONSUMER PROTECTION AGENCY IN YOUR PROVINCE AND THEY WILL ADVISE THE CORRECT PROCESS YOU ARE TO FOLLOW- they are super helpful and provide info on the laws and restrictions
2. WRITE TO OR EMAIL THE COMPANY DIRECT.
Action Collections & Receivables Management
212-716 Gordon Baker Road, Toronto, ON M2H 3B4
Toll Free: (877) 503-9633
Phone: (416) 503-9633
Principal: Mr. Paul Esteves, President
Customer Contact: Mr. Paul Esteves, President
pesteves@actioncollections.com

- KC
Canada

Was this comment helpful?   Yes   No   +2

[Reply]   January 6, 2015

Caller name: Action Collection or ACRM

Caller type: Debt Collector

I keep getting these calls also from ACRM asking for money owed to Bell ten years ago but I have not been with Bell over 15 years. They just don't quit. I tried to block out this number but my provider(Rogers) says the can't block 1-800 or 1-866 580-5355
since it is a toll number and this number can't be traced back to the originat
Since they are hassling me I called them back and hassled them by not talking when they get the phone. They eventually don't take my calls after a few times of calling.
Everyone should do this so they get the message or at least tie up their lines

- Jacques
Canada

Was this comment helpful?   Yes   No   +2

[Reply]   December 18, 2013

Caller name: Action Collection

Caller type: Unknown

Annoying calls almost everyday - asking for someone I don't know. The caller was very rude, said that my# was given as a contact. Then asked my name.... ?!!
Just hang up if you get this kinda calls. I'm thinking to s***w them back so they know how it feels.

- Anonymous
Canada

Was this comment helpful?   Yes   No   +1

[Reply]   November 21, 2017

Caller type: Unknown

I just got a call from this agency on Saturday, they called my grandpa looking for me on his cell phone which I'm not even connected to in any way, he gave them my home phone not knowing any better, they were looking for someone I don't even know but said I was a contact for this person.... I'm really annoyed and confused as to how they got my name from my grandpas phone number...

- Anonymous
Canada

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[Reply]   April 6, 2015

Caller name: Action Collection

Caller type: Scammer/Fraudster

Claimed to be a collection agency wanted d.o.b and address. Stated they had been calling for a year (lie.) Person was very intimidating. Some people may be taken in by these people especially older people.

- Anonymous
Canada

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[Reply]   January 4, 2019

Caller type: Unknown


- Anonymous
Washington

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[Reply]   June 18, 2016

Caller type: Debt Collector

Get call almost every day from this number, they call the company as Action Collection. They ask for somebody who is not me or anyone in my family. looks like it is a recorded message and the name is in a computer voice. Once I took the call, no live person spoke and had the same message. They insist that I call them even if I am not the person they are looking for.

- Anonymous
Canada

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[Reply]   June 10, 2015

Caller type: Debt Collector

Keep calling looking for someone who does not live here. (I have owned this number more than 15 years.)

- Anonymous
Canada

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[Reply]   May 28, 2015

Caller name: not sure now

Caller type: Debt Collector

Asking if my wife is there and will only talk to her only. she has her phone and I have mine, they call mine. they told her that she owes over $3000.00 in Furniture she bought 15 years ago. we have been together longer then that and that is not true at all. They call me twice a day just to bug me and this 866 580 5355 is not in service no way to contact them, I'm very pissed off. It's been over 7 months of this c**p. Do I need to change my number to stop this. maybe I think so;;

- Sunshine
Canada

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[Reply]   February 26, 2015

Caller name: norm Rosteck

Caller type: Debt Collector

the person they are calling for does not live here anymore moved 3 years ago

- norm Rosteck
Canada

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[Reply]   February 3, 2015

Caller name: Action Collections

Caller type: Debt Collector

The lady who answered the phone was very rude. This is the 5th time I have called and they told me the number was removed and I wanted her to make sure it was as this is my place of business. She said I told you its removed and hung up!

- Betty
Canada

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[Reply]   January 9, 2015

Caller name: ACRM

Caller type: Debt Collector

Rude and ignorant person who sounded uninterested and wouldn't say much of anything and hung up on me. If they call back I'm gonna be doing the harassing. In my own way.

- Jason
Canada

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[Reply]   December 30, 2014

Caller type: Debt Collector

Keeps calling for people I don't know .won't stop calling . I owe Noone anything . In fact I just checked my real credit report last month .In not happy .it has to stop

- michelle
Canada

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[Reply]   November 26, 2014
In response to:

Cannot tell what the caller was saying - - foreign something about fragmented files? I do not want these calls!!!!!

Caller type: Unknown

Is this company real,or is it a scan,like people are sayiong? Please let me know.

- Anonymous
Canada

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[Reply]   October 1, 2014

Caller name: Tammy Preston

Caller type: Debt Collector

I was told to call payment and action collection.com I have e mailed that name, but nothing is there for me to give them a message or an email.What do i do?

- Tammy Preston
Canada

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[Reply]   October 1, 2014

Caller name: Action Collections & Receivables Management

Caller type: Debt Collector

1-866-580-5355
Action Collections & Receivables Management
212716 Borden Baker Rd Toronto Ontario

"phishing scam"

called on 2014-02-12 ~20:55 PM EST.

- phishing scam
Canada

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[Reply]   February 13, 2014

Caller type: Unknown

Call comes up unknown. I answer, but a recoded message comes on. I guess they call from over seas, I have heard. Sad.

- Trish
Canada

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[Reply]   January 25, 2014

Caller type: Debt Collector

is there a way to stop this automated call?

- lou
Canada

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[Reply]   January 22, 2014

Caller type: Unknown

18665305355.... This number calls me everyday like at least 2 or more times looking for a person that I don't even know about.... Sick and tired of this telemarketer or fraudster or scammer or whoever they are

- mik
Canada

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[Reply]   December 18, 2013

Caller name: Action Collection

Caller type: Debt Collector

These people keep calling here and asking for a person (Stacey Shing) who never lived here.
I have called there several time they promised to remove us from the list but they called again. I am sick and tired to get these calls.
Can you please help?

- Georg
Canada

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[Reply]   November 4, 2013

Caller type: Scammer/Fraudster

Please don't pick up this call.
I just answered them to see if they are really fraud (Indeed they are). This guy was telling me that I owned them over $400 credit on my Bell bill, after I asked him from where and when... He gave me a F**Ked up answer... the date was 5 years before I start using the Bell.ca and the address and billing info was totally wrong. Someone should court ACRM.

- Reza Akbari
Canada

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[Reply]   October 30, 2013

Caller type: Debt Collector

they call everyday for months now.... automated machine, so i guess they dont care.

- Anonymous
Canada

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[Reply]   October 23, 2013

Caller name: Action Collection

Caller type: Debt Collector

They said they were collecting money for Wells Fargo. I told them I had no intention of paying and they should take me to court.
I told him his parents owed him an apology for raising him to be a maggot. But maybe it was his grand parents that raised his parents to be scum and they just passed it on.
It's totally funny to see how foolishly angry I can make him. I told him to have his boss call me so I can congratulate him for hiring such an idiot.

- Larry Cooper
Canada

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[Reply]   September 7, 2013

Caller name: Action Collection

Caller type: Telemarketer

hi, i am sick of those callers who harasses me at least 1-2 a day and especially this number 866 580 5355 he calls like 3-4 times a week, any help with this will be greatly appreciated.

- Roberto
Canada

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[Reply]   August 28, 2013

Caller type: Unknown

Comes up on my phone ACRM. Looking for someone who doesn't live here. Within seconds he called back basically telling me I was a liar.Said my # was given to him by the person he was looking for as a contact. If the guy wasn't such an arrogant" a*****e" ,I may have found out more information from him. As it was,it was suppertime and he was getting on my nerves ,so you know what I told him to do and hung up.

- anonymous
Canada

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[Reply]   August 7, 2013

Caller type: Unknown

called today and friday

- Anonymous
Canada

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[Reply]   July 2, 2013

Caller type: Unknown

I answered it one day, he asked for a person, that person did not live here yet they keep calling, this is harrassment

- LizzyG
Canada

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[Reply]   May 17, 2013

Caller name: Action Collection

Caller type: Debt Collector

This a very rude company calling for the person not living here

- Anonymous
Canada

Was this comment helpful?   Yes   No   -1

[Reply]   January 6, 2018

Caller type: Debt Collector

I have been getting pestered by this phone number for some time now. They keep asking for K. Boyd. My home phone number has been registered to me for many years now, and I do not know anyone named Boyd. I want the calls to stop! Does anyone know who they really are? and can they be reached by phone, email, letter, fax, or any other mode? Do they have an actual street address? If so, where are they located? I should mention that they claim the person they named as K. Boyd, used my number as a reference or a contact number!!! Whoever these idiots are, go after the real people you are supposedly looking for, and leave the rest of alone!!! Most Sincerely: Larry

- Larry
Canada

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[Reply]   December 17, 2014

Caller name: agency ecrm

Caller type: Debt Collector

They keep calling my workplace. It is embarrassing and we are a public office my work is really upset a me, i don't owe anyone any one any money.

- Anonymous
Canada

Was this comment helpful?   Yes   No   -1

[Reply]   July 4, 2013

Caller type: Debt Collector

Company keeps calling my number for Different people not me,

- Brown
Canada

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[Reply]   June 19, 2013

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