866-409-4196

Caller Name:
Caller ID:
Complaint Level
Low
Medium
High
Caller Name
  Xm Radio
8
  XM/Sirius
4
  Sirus XM
2
  Gloria Cannon Wess & John Lebaron Cannon
1
  Hiaoknjawjfb
1
Caller Type
  Telemarketer
19
  Scammer/Fraudster
1

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User Complaints for (866) 409-4196

Caller type: Unknown

I am sick of the # 866-409-4196 keeps call all hours of day
I am always trying to get to phone there is never a message
and nothing is ever one about them
there should be a law and they should be fined

- pat
Pennsylvania

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[Reply]   April 12, 2013

Caller name: XM/Sirius

Caller type: Telemarketer

Get three calls per day everyday of the week. Most obnoxious. I found contact information listed below on the following website: http://consumerist.com/2008/04/reach-sirius-executive-customer-service.html

I called the 888-635-5142 number which was just a recording. I spoke over the recording and said "representative". I was forwarded to a 'real' person of whom I asked for contact information for the CEO, Mel Karmazin to complain about these calls. She was very apologetic, but could not give me a number to reach him, just an address.

She did offer to add my number to Sirius XM Radio's own DO NOT CALL list. She took my number and address info to add to their list. She said it would take 7-10 days for my info to be removed from their call list. We'll see if that happens...

Per www.consumerist.com site:
If you have a serious Sirius radio issue and ground level customer service isn't helping you out, escalate your call to the executive customer service line at 888-635-5142. Also, here are some email addresses and a mailing address for the CEO to send your missives off to:

Corporate email address format: [first initial of first name][last name]@siriusradio.com
CEO Mel Karmazin - mkarmazin@siriusradio.com
James E. Meyes President, Operations and Sales - jmeyer@siriusradio.com
Scott Greenstein President, Entertainment and Sports - sgreenstein@siriusradio.com

Mel Karmazin
Chief Executive Officer
Sirius Satellite Radio
1221 Avenue of the Americas, 36th Floor
New York, NY 10020
Phone: (212) 584-5100
Fax: (212) 584-5200

- infowarrior
Maryland

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[Reply]   July 5, 2012

Caller name: X-M Radio

Caller type: Unknown

I also recently cancelled XM Radio
because they hit my credit card without
my permission so I cancelled

- Anonymous
Florida

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[Reply]   March 5, 2012

Caller type: Telemarketer

I received 2 calls from 866-409-4196
1st call received 02/10/2020
2nd call received 02/11/2020

- Anonymous
Georgia

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[Reply]   February 11, 2020

Caller name: Gloria Cannon Wess & John Lebaron Cannon

Caller type: Unknown

Spoofing XM Sirius Radio.This is A Warning! Do Not allow anyone to tell you this is a lie! These fraudulent individuals who are perpetrating these acts are trying their hardest to discredit those online who are telling the the truth about their illegal behavior. So they will say that "what is written is A lie!" So if you happen to run across these deceivers online be on guard! Of course they're going to call the victims of identity theft liars, because these criminals don't want to be exposed and stopped from the crimes they're committing! They want to continue to hide and perpetrate fraudulent acts against innocent unknowing victims.

These calls are coming from an Organized Stalking Network also known as "gang stalking" or "group stalking." These individuals are copying the techniques of the 1950's-60's "Cointelpro" program and the 1940's East Germany Program that was carried out by the n**i's called "Zersetzung."They spoof numbers and utilize false aliases in order to dupe others. Whomever's number this rightfully belongs to it is being spoofed by this Organized Stalking Group and should be reported to the authorities if this number belongs to you. This group calls multiple times a day from different numbers. They spoof different numbers and call the people they're assigned to illegally stalk and surveil. The calls are originating from the handlers who live at 21820 Ridgedale in Oak Park, Michigan 48237. These strange, obsessed, and childish individuals have committed shameless crimes against good people. The two handlers are A 68 year old woman who's name is Gloria Jean Cannon Wess and her son 44 year old John Cannon. The mother and Son duo behave like they've never left Elementary School. This is not the way middle age and someone pushing 70 is supposed to behave. The Mother and Son duo are abnormal individuals who practice Satanic practices-rituals, dabble into the dark arts, don't have lives, and do not know how to mind their own business. Everything about them is fake. They lie,cheat, steal, frame innocent people, as well as create drama for sick,twisted, and sadistic entertainment purposes..along with spoofing phone numbers of innocent unknowing people...because these two non-humans are joyless and unhappy attention whores who don't have anything better else to do. These two individuals have stolen inheritances, forgery of wills and property deeds, and tax fraud. They've stolen from their own families and former friends who only meant them well. This Mother and Son duo support their lifestyle by defrauding money from family members, former friends and even neighbors. The Mother and Son duo need to supplement their cocaine habit, so they definitely need money for that, so that's another reason why they must call you and commit identity theft so they an steal your credit card information. They engage in Identity theft, the purchasing of copper from copper thieves who strip it from abandoned homes in Detroit, and other fraudulent transactions. The carnality,debauchery, hedonistic, and illegal activity that goes on within this three bedroom home along the cul-de-sac on Ridgedale is nothing short of astonishing. They have even went as far as having people set up and murdered due to their insatiable covetous appetite that is from jealousy and envy of those having something they covet and desire. They've spent their entire adult lives sabotaging, framing, and maligning others such as their own family members, former friends who've managed to see through the nothings they really are and even people who've never had any contact or dealings with. From this Mother and Son duo is where the spoofing of numbers and fraudulent spam calls are originating. The Mother and Son duo utilize the ties they have with Police, City state and National Government, and Military to set up and sabotage people they've become obsessed with due to their bitter envy and jealousy. These Two individuals are envious and jealous of others and try desperately to bring others down due to their own insecurities from Narcissistic Personality Disorder along with antisocial Personality(Psychopathy And Sociopathy)Disorder. The two cowards hide behind their cowardly organized stalking group who are called "Agents" or "Perps" which is short for Perpetrators. The Perps drive at excessively high rates of speed up and down the street all day in front of people's homes watching and following them all day because they have no lives and envy those that do. Almost hitting children because they're driving so fast just to indulge in their sick abnormal behavior of watching people they don't even know. You will see them at times driving at the same speed following each other going in either one or two directions. You will see them drive around in mostly white, silver, black, and occasionally red or grey Cars, SUV's and trucks. They will be mostly mixed in with later model and sometimes mixed with older model Fords, Kia's, GMC crossovers and trucks, Hondas, Chevrolet, Mercedes Crossovers-SUV'S and etc. They mostly choose common colors in order to blend in and not be caught. They do their best to sensitize you to particular colors of cars. These "Perps or Agents" will Park and not get out of their vehicles and watch the outside of ones property all the while behaving like ignorant children in adult bodies. When you see someone in the descriptive cars I named and they park and don't get out of their cars, but instead constantly look down at their cellphones and look up at you or the property they've been assigned to, then you will know it is the "Perps or Agents."You will find them at the egress points of Gloria Jean Cannon Wess and John Cannon neighborhoods as well the targets their stalking neighborhoods.They sometimes do foot patrol when they will walk past your home and try to listen and see if you're around. They are very strange sick people who don't have minds of their own, but have a hive mind mentality where they follow their group and cult like leaders. They try to blend in pretend to act normal while at the same time exposing themselves. Remember these "Perps or Agents" are cowardly individuals just like their "Handlers." If you see these individuals who are constantly calling you phishing for information around your neighborhood, make sure that you Video record these low life sick individuals who have too much time on their hands and have nothing else better to do and report it to your Local Law Enforcement Agency. These people are being paid by a few crooked law enforcement, military personnel and those who work for the government. They have secret money funneled in and the people are paid with gift cards, vouchers, public housing, and etc. If you want to find John Cannon he's still at 21820 Ridgedale in Oak Park, Michigan 48237. Don't let him and his Mothers pretending to move away fool you. John Cannon is A convicted Felon wanted by the Police for murder. He is at 21820 Ridgedale, Oak Park, Michigan 48237. John Cannon is has been confirmed to be armed and dangerous. I would like to add that the shameless behavior of a chosen few does not represent the brave men and women in blue and those who serve our country. I've received another call from this number which I know exactly where it's coming from and who's doing it. As I've stated previously it's coming from 21820 Ridgedale Oak Park Michigan 48237. They are using perpetrators which are other parties in their organized stalking network to place these calls by spoofing them. The names of the handlers (the ones who are giving the perpetrators the orders to make these calls are Gloria Jean Cannon Wess and John Lebaron Cannon). These two sick individuals pretend that they no longer live at the location because they placed the home in another persons name and falsified the sale of the home back in 2016 ( Please go online to see the " Oakland County Register Of Deeds"). By them falsifying the sale of the home and pretending they no longer live there. It allows them to cover themselves and make fraudulent phone calls by spoofing them and committing identity fraud. These two also utilize false identities as well to cloak themselves in deception. They use the "Perps" so the two of them can leave no trail behind. Just just in case if the shoe was to drop the " perpetrators or agents" working for them would take the fall. So the next time you receive A call remember the names and locations that I've given are exactly where it's coming from. Beware and do not answer your phone when you see this number! Instead report it to the FTC and to the authorities because these two people use others to hack bank accounts, emails, and phones. Make sure you stay safe and do not give out any personal information over the phone!

- Leeza
Michigan

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[Reply]   February 2, 2020

Caller name: Xm Radio

Caller type: Telemarketer

Recording / robocall

- Mr Trump
California

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[Reply]   January 23, 2020

Caller name: XM/Sirius

Caller type: Telemarketer

This company fraudulently charged my bank account for a promotional use of Sirius radio.I reported this to my bank's fraud department, but I continue to receive telemarketing calls 3 to 4 times a day to sign up for the promotional price. I have requested that they stop calling, but it continues.

- Anonymous
Texas

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[Reply]   January 24, 2019

Caller type: Unknown

This number is repeatedly calling. Leaving no message and it is an unrequested call..

- Anonymous
California

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[Reply]   January 9, 2019

Caller name: XM/Sirius

Caller type: Unknown

I canceled my XM/Sirius radio subscription 2 months ago. At the time, they continued to mention new offers and I said I do not want any regardless of how cheap/long yet still went through probably 7 different offers before she finally shut up.

Now the won't stop calling with offers again, despite me telling them it is harassment and I am not interested. The calls are a minimum of 3-4 times a week. How does anyone ever get them to stop and how is this legal for them to do? I blocked the # so I'm sure they'll find a new one to call from.

- Stephanie
Missouri

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[Reply]   December 22, 2018

Caller name: POd

Caller type: Unknown

These idiots called me at 1:09 a.m., 2:15 a.m. and 4:15 a.m. I am as mad at them as I can possibly be. I will NEVER purchase their service. I am sending an email to everyone in my contact list to stay away from this sorry outfit.

DO NOT DO BUSINESS WITH SERIUS XM

- Anonymous
Florida

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[Reply]   January 25, 2014

Caller type: Unknown

I called Sirius to cancel my radio service,was told that I did not owe any money,they called this morning & I let my phone ring,did not answer.I just ignore the calls.

- Sandra
Texas

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[Reply]   December 28, 2013

Caller type: Telemarketer

keep calling ,and calling and not leaving messages ,or trying to sell that dam xm radio I think .

- steven moen
United States

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[Reply]   December 28, 2013

Caller name: Hiaoknjawjfb

Caller type: Telemarketer

After several grueling phone calls to SiriusXM starting back in early September '13 that consumed hours of time speaking to folks in far flung reaches of the world with negligible English-speaking abilities [Philippines, mostly, so why the heck can't they speak and understand English at least semi-effectively?], I was FINALLY able to cancel my SiriusXM service about two weeks ago in mid-November. Ever since then, this number has called me relentlessly asking me for detailed personal information to "verify" my account status. I never give them any info other than to tell them each and every single dang time that my SiriusXM account has been closed and that I want nothing to do with them, and to stop calling me. But SiriusXM just will not stop calling. If SiriusXM had actual offices anywhere even remotely close to where I live, they'd definitely be getting the tables turned on them and suffering my wrath face-to-face. As it is, though, the Rep's calling for SiriusXM call super early in the morning and late at night disturbing our nighttime relaxation and disturbing our sleep. But, it seems SiriusXM is absolutely unwilling to end their harassment of my household, and I cannot make them stop.

- Tom
California

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[Reply]   December 6, 2013

Caller name: XM Radio

Caller type: Telemarketer

I cancelled XM radio. They said I had a balance of $13.00. Okay, send me a bill and I will send you a check....They wanted a credit card. I said No. Why would I leave a current credit card number on a system I have no way of monitoring? I have never received the bill, just a ridiculous amount of calls. I'm now going to up the ante, complaints at all levels (fed, state, city, blogs) to follow.

- Jim
Virginia

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[Reply]   November 21, 2013

Caller name: Xm radio

Caller type: Telemarketer

I cancelled service with them in Aug and they evidently didn't cancel per my request and called asking for my credit card info since my number on file has expired. do they think I was born yesterday I am NOT giving my number over the phone especially when you contact me. I sold the car in June they already got a few extra months out of me I wish they'd leave me alone or at least send a bill. I'm never going to give a outsourced call center my credit card.

- Anonymous
Brazil

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[Reply]   November 4, 2013

Caller name: xm radio

Caller type: Telemarketer

sirus-xm is on a perpetual self destruct cycle. The more they annoy, the fewer customers. they acquire. Their biggest client base, the over-the-road traveller, has other options. Their lack of organization and civility should lead to eventual Chapter 11. My complaint is just as the others-bothersome phone calls. It might be best Not to respond- their calling program MIGHT give up after a certain number of no response calls.

- tennessee hick
United States

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[Reply]   October 14, 2013

Caller type: Telemarketer

calls several times a week wanting me to renew. Not!

- linda
Arkansas

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[Reply]   October 3, 2013

Caller name: XM

Caller type: Telemarketer

Keep calling to offer xm after several times of telling them to not call again

- LMS
United States

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[Reply]   August 13, 2013

Caller type: Unknown

Same here. Hit my credit card for triple the amount agreed upon without getting my authorization to renew and at what rate.

- Anonymous
Washington

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[Reply]   June 7, 2013

Caller name: sirius xm radio

Caller type: Telemarketer

I stopped a service because I no longer have the car. They have called me every day since. At least twice a day and I'm sick of it. If I wanted their service I would order it.
How can I stop their harrassment?

- Naioma Gladfelder
Georgia

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[Reply]   May 20, 2013

Caller type: Unknown

The number is indeed XM radio. After canceling my subscription, I was getting up to 4 calls a day, but they have recently slacked off but have not quit. Because of this problem, I recently registered my telephone number with the National Do Not Call Registry, a federal government operation, https://www.donotcall.gov/default.aspx . This requires all but a few '800' numbers to take my number off their list. It takes up to 30 days for them to comply and stop calling, and if they don't you can file a complaint with the federal government at the same website. In my case, XM's deadline is 21 April 2012, after which I will file a complaint with the feds for each XM call after that date.

- Anonymous
Maryland

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[Reply]   April 16, 2013

Caller type: Unknown

After reading all the information, I assume this number that keeps calling me as well....8664094196 is XM Radio wanting my services back also. I cancelled because I had an online account set up and was going to pay my bill online but their online service bill pay had issues for weeks. I like to have printable receipt for my transactions which is why I do not deal with phone calls. I called them however and I had to repeat my questions/concerns to three different people, as if they do not track what I am saying and hand me off to someone else. This is my last bullet with any company. I do not like getting the run around and I therefore took my business elsewhere.

However, as to the last poster.....PAT.....when they call me the do not leave messages. They call bright early in the morning and very late at night. They have scared me at 6:00am before. I have since blocked their numbers but thought it was creepy that when they finally did leave a message, it was talking and grumbling in the background and scary...No person completely audible as if they were just recording themselves driving down the highway.

- Anon..
California

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[Reply]   April 15, 2013

Caller name: Sirus XM

Caller type: Telemarketer

I cancled them but they keep calling me and I told them they dropped the Fox Talk Radio chanel so them could get lost but here they are calling me on Sunday morning while I am in Church. What about NO is it they don't understand. They also raised the rates. When are they going to learn good service and low rates are what keep clients thus more cash flow and better bottem line. But since they keep loosing accounts they have to raise rates to cover there losses. Its to bad they have idiots running the show.

- Larry
United States

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[Reply]   March 10, 2013

Caller name: XM Radio

Caller type: Telemarketer

STOP CALLING

- Anonymous
Iowa

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[Reply]   February 14, 2013

Caller name: Left msg

Caller type: Scammer/Fraudster

A man laughing on my voicemail. Said nothing. . Sounded eerie and creepy.

- Anonymous
United States

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[Reply]   February 4, 2013

Caller name: XM Radio

Caller type: Telemarketer

XM Radio calling likely to telemarket. I didn't pick up, but since I recently cancelled my subscription with them, I did call back to ensure there were not any issues. The woman I spoke to was very polite and pleasant and offered to put my on the no-call, email or mail list immediately. Didn't try to sell me anything, or push the product. I have no problem with XM Radio as a whole, or their customer service, I just can't afford it right now.

- Jen in NY
New York

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[Reply]   October 24, 2012

Caller type: Telemarketer

never had your services and I am really not interested. Please reframe from calling.

- Anonymous
Minnesota

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[Reply]   July 5, 2012

Caller type: Unknown

It has been XM/Sirius. One of my 2 satellite radios died and I had to replace it. The service had to be cancelled on the dead radio and then activated on the new one. While getting this worked out, I added an additional radio to my wife's truck. Therefore, they did not lose an account, they gained one.
About 3 weeks later, I got a phone call and multiple e-mails wanting me to restore my subscription. I was polite and told them the story. After another week or so, they called again. I was polite, explained the story yet again. They said I would be removed from the call list.
The next week, I got another call. This time, I got really nasty with them and demanded they put an entry in the file to stop calling me.
About 6 weeks have passed, but this phone number has been on my Caller ID last night and tonight. I was out and did not take the call. There will be a supervisor on the phone and a whole lot of screaming if I am home when they call probably tomorrow night.
XM has never been right since Sirius took them over. Mel Karmazin must be starting to hurt for money. It must really suck to only have a net worth of $650 million.

- Anonymous
Michigan

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[Reply]   May 3, 2012

Caller name: XM RADIO

Caller type: Telemarketer

I CANCELLED MY SERVICE WITH XM AND ASKED FOR MY NUMBER TO BE TAKEN OFF THEIR LIST. THEY ASSURED ME THAT IT HAD. NOW I'M GETTING CALLS ALL HOURS OF THE DAY.
THEY KEEP TELLING ME IT WAS REMOVED SO WHY DO THEY KEEP CALLING.

- Anonymous
United States

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[Reply]   April 26, 2012

Caller name: xm radio

Caller type: Telemarketer

cancelled service 1 1/2 months ago due to in increase in the monthly price and since they call every night at around 8 Pm

- Anonymous
Washington

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[Reply]   April 24, 2012

Caller type: Unknown

They ahve called me twice in a row and near 8pm. I have no idea whoe these people are and I have never had XM radio,

- Anonymous
Texas

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[Reply]   April 5, 2012

Caller type: Unknown

It's XM radio, they're trying to get me back because I cancelled their service.

I don't want it anymore. Their success rate must be very low, who would renew something they don't want?

- jonathan
Canada

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[Reply]   November 30, 2011

Caller type: Telemarketer

don't know who this is, anyone have any idea?

- mike
Canada

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[Reply]   November 30, 2011

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