866-230-7761

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Caller Name
  Global Tel Link
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  Global Tel
3
  Gtl
2
  Mo
1
  Mr. Reese
1
Caller Type
  Prison/Jail Collect Call
62
  Telemarketer
1
  Scammer/Fraudster
1

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Owner Info for 866-230-7761

Owner Info for (866) 230-7761

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Name: Nickolas D Jacobson
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Lewiston, ID 83501

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Portland, OR 97239

(866) 230-**** Phone Numbers

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User Complaints for (866) 230-7761

Caller name: Global Tel

Caller type: Prison/Jail Collect Call

Left a message asking if I accepted a call from: "Global Tel" to call the toll free number 866-230-7761.

- Anonymous
Tennessee

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[Reply]   April 23, 2012

Caller name: Global Tel Link

Caller type: Unknown

Left a message asking if I accepted a call from: "Global Tel Link" to call the toll free number 866-230-7761.

- Anonymous
New York

Was this comment helpful?   Yes   No   +20

[Reply]   April 23, 2012

Caller name: brenda

Caller type: Prison/Jail Collect Call

your service its to expensive for a 5 minutes call , beside remember are a prisioner they dont have money regardless a crime they did please have or reduce your price.

- zeneyda
California

Was this comment helpful?   Yes   No   +6

[Reply]   April 5, 2013
In response to: Kader Sankara

I have received text saying: you were spontaneously named as Apple's over stockiwinner! Go to hh//ie.ioverstock.cc & submit code 2637 to redeem your FREE ipad now! it was on the 28/12/2012 at 23:35:34.

Caller name: Dominique Star

Caller type: Unknown

Oh my! I guess u r perfect. U need 2 face reality honey, anyone can be put in jail; "EVEN YOU"!!!!! You don't know anyone that would be in jail........ what a joke! I don't even know you, but just from that statement, I picture you as an arrogant, stuck-up person. One that thinks they r better than everyone else, one that looks down at others. And more than likely, you are a loser that just puts on a front like your something great when in reality, your a failure. I know I shouldn't be writing such a comment, but it bothers me reading statements such as this.

- Mi-Mi
Missouri

Was this comment helpful?   Yes   No   +5

[Reply]   June 2, 2013

Caller name: ahmed ziadeh

Caller type: Prison/Jail Collect Call

Calls get lost as soon as im about to accept n open account

- maria Chavez
United States

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[Reply]   June 2, 2013

Caller type: Unknown

Didyou people realize that someone in jail could have dialed your number by accident...

- Anonymous
United States

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[Reply]   March 19, 2013

Caller name: Globel Tel

Caller type: Prison/Jail Collect Call

I have received this call twice now. I don not know anyone in jail. Would like these calls to stop....

- Anonymous
New York

Was this comment helpful?   Yes   No   +5

[Reply]   May 7, 2012

Caller name: Global Tel Link

Caller type: Unknown

Umm...this isn't just jail, it's STATE PRISON. There isn't anyone in State Prison who would be contacting me and I think I would know if I knew someone locked up. I keep getting these calls too. Must be some sort of scam.

- Anonymous
California

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[Reply]   June 3, 2013

Caller name: terry

Caller type: Unknown

I had set up calls the globle tel payed 50 dollars to get it started than stared paying by phone it was good till i got a phone call throught the det colleters saying i owe them over a 100.00 try to talk to a person on this matter said i was paying but i still owe this money went form 90 to 150 what a rip off its not like at all like they said dont fall for that trapment terry

- terry
United States

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[Reply]   May 9, 2013

Caller name: Global tell link

Caller type: Prison/Jail Collect Call

I don't know anyone who would be in jail

- Anonymous
Texas

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[Reply]   July 30, 2012

Caller name: Global Tel Link

Caller type: Prison/Jail Collect Call

I do not know anyone in jail or prision. I do not want to be involved with this company. I do not want this company to contact me or share any of my information with affiliates or third party members.

- Ms K
Wisconsin

Was this comment helpful?   Yes   No   +2

[Reply]   November 6, 2011

Caller name: Dre

Caller type: Prison/Jail Collect Call

All the sudden I cannot recurve any more collect calls from my son this is such a horrible thing to do to a family especially when your child has been doing time for a crime he did not committ but due to the high court costs and attorney fees he has to do the time and the only thing that's keeps him alive is his weekly collect call to us why should we have to pay additional charges to use this service when we are already paying to receive a collect call from through this Global tel link to which they also charge a fee on top of the collect call fee now this piece of trash of a company wants you to pay them a monthly fee on top of what i have to pay already such very evil & greedy company that is feeding off the downtrodden like a bunch of maggots & leeches the lowest of the lows pond scum

- Lisa/Mom
California

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[Reply]   October 20, 2015

Caller name: 964061

Caller type: Prison/Jail Collect Call

Hi for somereason my calls keep fallin Nd there charging me is there a way my money can be refunded if not all at least 10dollars or something it's not fair I'm losing all my money

- Jamellaford
Maryland

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[Reply]   April 20, 2015

Caller type: Prison/Jail Collect Call

i put money on my phone for the first timefor a friend that is incarcerated can speak with me yet this fucken scammers brouth it upon them selfs to take my money yet not put in on my phone to accept any call and to top it off they put a block on my phone

- jazzy jay
California

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[Reply]   April 6, 2015

Caller name: mr. reese

Caller type: Prison/Jail Collect Call

My husbands been in jail for a week now, I set up the account through global tele link.. There's money on my account, after putting 25 dollars in and them taking 5.95 surcharge. My husband has tried calling me everyday and it won't go through. I received a call from the chaplain to tell me to write him (though I had already done so) because hes been trying to call me and it won't connect (my phone won't even ring) I called customer service and they told me I should be accepting calls... I said but they aren't even going through!! She said it was some sort of technical difficulty that would take 3-5 business days to resolve... So your telling me I didn't get to speak to my husband for a week already and now I have to wait another week?? The prices are a complete scam.. Thank God its something small and h**l be back in a few weeks this is rediculous

- Mrs. reese
New Jersey

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[Reply]   December 12, 2013

Caller type: Unknown

Very unhappy with the assistance....I have had 2 dropped calls just in 1 day and apparently I can't get them reembursed due to the fact that its a cell phone not a land line....I pay too much money for these calls not to be able to get them back I am not made of money I have 2 kids with this man and pay for them to talk to their father....its unnacceptable that I can't get these calls reembursed for the simple fact that it is not a landline....it was their fault the calls ended why do I have to suffer for their fault

- Anonymous
Alabama

Was this comment helpful?   Yes   No   +1

[Reply]   November 8, 2013

Caller name: global telling

Caller type: Unknown

wants to me to call them back to accept inmates collect call, but I don't know anybody in jail.

- lefty
Washington

Was this comment helpful?   Yes   No   +1

[Reply]   July 6, 2013

Caller name: Global Tel Link

Caller type: Prison/Jail Collect Call

One doesn't have to be perfect to not know anyone who "would be in jail." I received the same call and had the same thought. Although, I guess it is possible that even "perfect" people can be accused. Don't belittle someone who is law abiding and may not have any knowledge of someone who "would be in jail" Maybe he checked with his family and friends and confirmed this. Do you know he didn't? He simply wants the calls to stop as do I.

- shut up
United States

Was this comment helpful?   Yes   No   +1

[Reply]   June 9, 2013

Caller name: jason hardy

Caller type: Prison/Jail Collect Call

why is it i cant buy a walmart card and why do i have to keep getting money taken AND NOT CREDITED TO MY ACCOUNT

- shon scott
Florida

Was this comment helpful?   Yes   No   +1

[Reply]   May 31, 2013

Caller name: Global Tel Link

Caller type: Prison/Jail Collect Call


- Anonymous
New York

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[Reply]   May 28, 2013

Caller name: global tel link

Caller type: Unknown

on no call list. do not want to receive any more calls from this company/scam.

- Anonymous
New York

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[Reply]   May 28, 2013

Caller name: victor villegas

Caller type: Prison/Jail Collect Call


- emily
United States

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[Reply]   May 6, 2013

Caller type: Unknown

We are on the do not call list. This is unacceptable.

- IT Insider
Ohio

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[Reply]   August 26, 2012

Caller name: G

Caller type: Prison/Jail Collect Call

The customer service representatives are absolutely unhelpful. It's like they are withholding information on problems until you ask that exact problem. They should definitely be more thorough with their explanations to problems. I was getting one word answers, their tone was condescending. They don't even try to give you a solution. I'm sure they use fake names to address themselves, which isn't a problem, however one representative couldn't stop chuckling after mentioning his name. Very unprofessional and rude!!! Just because you guys are dealing with Inmates doesn't mean you don't have to do your job. I Will soon be writing a blog about this with others friends and family members of inmates experiences.

- Marisela
California

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[Reply]   April 6, 2017

Caller name: Doc

Caller type: Unknown

There been a person calling me from prison asking to speck my mom I ain't never heard of him as should I do

- Shanae
Illinois

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[Reply]   August 22, 2016

Caller name: 7135686986

Caller type: Unknown

STOP CALLING ME I DONT KNOW ANYONE IN TEXAS PRISON
STOP AUTHORIZING PHONE CALL TO MY CELL. !!!!!!!!!!!!!!!!!!!!!!

- RIA
California

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[Reply]   July 28, 2016

Caller name: 9198308038

Caller type: Prison/Jail Collect Call

I have had this service for 7 years, in the 7 tears my brother has called me 7 to 10 times we usually connect by writing.He is now close to home and the money has been placed on hold. I have called several times to be put on hold for 30 to 45 minutes,just to be told that the money cannot be credited to my account without valudation of a credit card...they took.the money put the account on hold and now you cannot put it back before another credit card is verified...This is a means for family to connect not be ripped off.This is terrible service for inmates and family.Over 7 years and you are holding 50.00...poor customer service and a poor company for inmate family connection.The facilitoes that use this need to find another provider.Not to mention the customer service agents have poor communication ethics and logics and are terrible customer relation personal.

- TAWANDA
Georgia

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[Reply]   June 2, 2016

Caller name: GTL COLLECT CALLING FROM SELENA

Caller type: Scammer/Fraudster

I KEEP GETTING COLLECT CALLS FROM THIS NUMBER MY HUSBANDS OUT ON BAIL THETES NO REASON FOR THE SYSTEM TO BELIEVE THT HES STILL LOCKED UP THTS SOME GRIMEY s**t HOLDING "COLLECT CALL HOSTAGES" JUST TO GET WHAT THEY WANT ND STEAL THOUSANDS OF CASH FROM PEOPLE NO DOUBT ITS SOME GIRL SELENA BEHIND ALL OF THIS THT LIVES IN SANFERNANDO VALLEY SOMEWHERE JUST ABOUT REAFY TO HAVE A BABY ND s**t THTS CRAZY FUCKED UP HOPE SHE GETS CAIGHT AND PAYS FOR ALL SHES DONE

- ANONYMOUS DONT FORGIVE OR FORGET
California

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[Reply]   May 22, 2016

Caller name: GTL

Caller type: Prison/Jail Collect Call

Collect call said I had a balance of 4.85 when I tried to connect to my son they disconnected the call when he called back they said I had to add more money. I just added money not 9 days ago took 1 call and now there's no fund's wtf is that it dont take no 25.00 go no 15 min call no way no where.

- Johnna
New Jersey

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[Reply]   May 22, 2016

Caller name: selena

Caller type: Unknown

im pissed want my money back from globaltel company help me

- selena
Texas

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[Reply]   December 24, 2015

Caller name: Global tel link

Caller type: Unknown

Your prices are outrageous!!! It's hard enough to have a loved one in jail but to contine to punish the family financially too is sickening!!!

- Anonymous
Illinois

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[Reply]   October 14, 2015

Caller type: Unknown

Global tel link is a scam
Operators are extremely rude and 100% unhelpful
I paid $25 and then found out my Son was getting out in 3 days
I called to cancel my payment
I was told a total of $13.68 would be back in my account within 30 days
They kept the rest
The address I got to complain was:-
Global Tel Link
Complaints Dept
P.O. Box 2827
Mobile
Alabama 36652
Tel # 1 877 650 4249

Unbelievable and just a money making scheme

- Janet
California

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[Reply]   August 21, 2015

Caller type: Prison/Jail Collect Call

here is the pdf of their service http://www.doc.sc.gov/pubweb/family/GTL_English.pdf

- Anonymous
New Jersey

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[Reply]   August 12, 2015

Caller name: Gtllink

Caller type: Unknown

Call customer service after waiting on hold for 18 minutes I spoke with a male with a heavy accent, he was rude and then hung up on me. I called back sat on hold for another 10 minutes, this male subject was also rude. Customer service is horrible. I will call the supervisor today and see if they are any better...

- PJ
California

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[Reply]   July 30, 2015

Caller type: Unknown

I placed $50.00 on 7/8/15 my inmates phone acct. which was GlobalTelLink inmate ph service at the time in Malvern Ar. and the Unit switched over to Secures with very little notice to the inmates. I have my conformation # and I want his balance transferred to Secures ph service...since, I just had placed the money on his acct. IF you try to call you get NO answer...only placed on hold for what seems like hrs. I would like this

- Martha Cummings
Texas

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[Reply]   July 21, 2015

Caller name: tiffani

Caller type: Prison/Jail Collect Call

They are so f*****g rude

- tiffani
Texas

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[Reply]   July 9, 2015

Caller type: Prison/Jail Collect Call

While I was trying to get ahold of customer service to inquir what the rates and why I was being charged so much ( which was not in the terms when I created the account) I was lied to and given the number for information 18005551212 about 3 times and then was hung up on about 5 times because I kept calling back asking to speak to a supervisor. This company has a monopoly which is unconstitutional in the USA however this company outsourcing their call center to India , indicates that they are very unamerican indeed and just another corporation getting cheep labor from another country. Monopolies are illegal , yet they go on . Know this gtl my rant will not stop here. Extremely unsatisfied!

- Carla
United States

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[Reply]   July 8, 2015

Caller name: Charles Muse

Caller type: Prison/Jail Collect Call

I put money on the phone but now its telling me that my line will not accept phone calls collect phone calls so I call them to find out what's going on they said they was going to reset it and if this doesn't work I can get a refund but they're going to charge me money to refund my own money they already charged me a face just so you have the line connected now they want another baby if this doesn't work to get my refund back and its not fair

- Geraldine muse
New York

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[Reply]   June 26, 2015

Caller type: Unknown

I love that comment tell it like it is

- Anonymous
Oklahoma

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[Reply]   June 12, 2015

Caller name: global tel

Caller type: Prison/Jail Collect Call

Well see I do know someone in a county jail in Arkansas I received a call on June 9th asking if I would accept a collect call this msg was left on my voicemail cuz I was working so now I'm scared to answer cause I don't want to get scammed but I don't want to miss a call from a good friend that's in jail ... so what do I do please help me .... thanks

- nancy tew
Oklahoma

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[Reply]   June 12, 2015

Caller name: global. tel. link

Caller type: Prison/Jail Collect Call

I have out so much money in my account and each time you take more and i get less calls very frustrating. Not to mention when i called and complained about tgese issues some one put a block on my cell phone so i cant talk to my husband at all now !! Mad about it !!

- Anonymous
California

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[Reply]   June 12, 2015

Caller name: global tel

Caller type: Unknown

My fiance tried to call and it said I do not have suffecent funds when I know I do. This service is terrible and a rip off. I only wish there was an alternative.

- chastity muse
South Carolina

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[Reply]   June 4, 2015

Caller name: Michael Hamblin

Caller type: Prison/Jail Collect Call

I never got called and money is gone and I want to know why

- Anonymous
Florida

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[Reply]   May 22, 2015

Caller name: Austrian, Zar

Caller type: Unknown

I did not authorize the $75 and $50 for phone calls from the jail. Please contact me as soon possible at 661-941-0379 I would want my money back from those transactions.

- Michelle McBrady
California

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[Reply]   May 13, 2015

Caller name: nikyta coleman

Caller type: Prison/Jail Collect Call

I called to add money to my account so that I am able to talk to my husband whon is in la county jail and only calls me on sundays and my card was denyed. I checked my balance and madesure I gave all the correct information so there is no reason the payment shouldn't have be accepted. I am becoming very upset with this sistation because this same thing happen two weeks ago and it was able to be fixed until monday so had to wait the whole week to be able to talk to my husband. For some people its not a big deal but I had to move with family out of state whenhe was ararrested because I was pregnant and now we count of our phone calls every sunday to keep his updated on how our 10week old and I are doing. Its not like I can visit him. I shouldn't have to deal with this problem everytime I try ton put money on my account. Last time the person who assested me got it to go through but couldn't give me a reason to why it was denyed in the first place which not only effected our call but also coused my bank to freeze my account until I was able to verify It wasn't fruad. Whatever is the issue it needs to be fixed or I need to know what I can do about it. Asap

- Anonymous
Kentucky

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[Reply]   May 3, 2015

Caller name: Robert Madison

Caller type: Unknown

I put $50 on the account only got two phone calls to expensive did not even get to talk on first phone call but had to pay .I personally don't think it worth fooling with I understand it cost but it don't cost that much for a 15 min. Call .I am very disappointed in Global tel . It should be call Rob tel because that's exactly what it does take your money. Shameful it's just shameful to do the public like that or anyone at that matter.And even this company knows it's not legal to charge that much for a phone call.I am going to write the Governor but Robbing people /customers trying to talk to their love ones just a Shame,very disappointed!

- Frieda Madison
Kentucky

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[Reply]   April 27, 2015

Caller type: Prison/Jail Collect Call

Do not use global tel link. They are con artist. The service cheated me out of two phones calls but made sure they took the money. Then have nothing to say but it's at your own risk. When i called and they set my account up they never said that THE WORSE CUSTOMER SERVICE EVER!!!!

- Nadi
New York

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[Reply]   April 17, 2015

Caller type: Unknown


- Anonymous
West Virginia

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[Reply]   March 15, 2015

Caller name: Keith Adams

Caller type: Prison/Jail Collect Call

This system have been terrible I spend $125.00 every week to talk with my husband and the past week the operator can not identify "0" to except call. Its really becoming unacceptable and is not worth how much I spend on this. Something needs to be done asap.

- Ebony Adams
United States

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[Reply]   March 6, 2015

Caller name: sarah wood

Caller type: Prison/Jail Collect Call

I want to know why phone calls cost so much to call from jail to a local number

- Shannon davis
Alabama

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[Reply]   February 21, 2015

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