855-844-9357

Caller ID:
Complaint Level
Low
Medium
High
Caller Name
  Urg
12
  Urg Offices
5
  Ashley King
2
  URG Office
2
  Kimberly Watts
2
Caller Type
  Debt Collector
77
  Scammer/Fraudster
18
  Telemarketer
1

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User Complaints for (855) 844-9357

Caller type: Debt Collector

I have tried numerous times to call them back no one ever awnsers and when they call me and the robot says to push 0 to talk to an operater they hang up on me this is beyond ridiculous it is not even for me and if I look it up there is not even an actual company really wtf

- Amber
Nebraska

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[Reply]   August 1, 2013

Caller name: URG

Caller type: Debt Collector

I have gotten many calls from this collections agency, they call from (855) 656-3341, I called back and lady asked for my case number and I did not have one, she asked me for my name and I gave it to her, she asked me you have not been served yet, I advised no, she said oh hold on came back with an address I have not been in for over 7 years, she than asked about another address where I no longer stay and advised I would be served in 48 hours and hung up. I have also gotten calls saying they were claim against myself but did not want to because they did not think I knew of the situation, When I first started getting these calls I was very nervous until years kept passing and nothing came of it. SJ

- sj
New Jersey

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[Reply]   November 6, 2013

Caller type: Unknown

I received a call today for this URG Offices (855) 645-8013 claiming that I had 2 hours to call them or they will send my case to court. I have never heard of them. This is the first time I have heard of them and I would like to know how to stop them from harrassing me.

- B. L.
Texas

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[Reply]   October 22, 2013

Caller name: katy jones

Caller type: Debt Collector

they keep calling me a lady name Katy Jones sd she will have me served if I didn't call her back in 2 hrs at my job or home, and said I was being sued and I will be served with a court sermon from URG office, the number from 8558196106

- Anonymous
Texas

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[Reply]   July 24, 2013

Caller name: Maya Sellers

Caller type: Debt Collector

This woman who claimed to be a "private investigator" called my home phone (which is restricted to the public) to tell me she was looking for my daughter, and that if she did not call this number back (855.820.6082) within one hour, they will come get her. The number is one of the many numbers for URG Offices. This aggressive harrassment has caused my family and I stress. as they keep calling and calling - and always with a different number. If the phone calls continue, I will contact my attorney and will file a harrassment suit.

- Anonymous
Arizona

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[Reply]   July 24, 2013
In response to: KN

A message left that suggested that something that my Mother (who passed away 5 yrs ago) had taken out had come to fruition that will be very much to my Fathers advantage. Said they would call back?
Would like to know who 'they' are. My suspicion is that my Father has been targeted for some kind of scam?
Any comments appreciated?

Caller name: Unavailable 1-866-887-0052

Caller type: Debt Collector

This company identifying themselves only as "URG" has called my home repeatedly, leaving messages about collecting an alleged debt. When I answered they tried to verify my supposed personal information. When I told the woman that I had no knowledge of their company and asked to remove me from their lists, she refused and refused to give me any information about her company or why she was calling. This is a pure scam and these calls are harassment!

- Anonymous
New Jersey

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[Reply]   March 21, 2016

Caller name: 855-820-8101

Caller type: Scammer/Fraudster

URG is nothing but a huge scam. I'm a little ashamed to admit this, but I did once have a legitimate debt to be collected. I had moved for school, and never received my medical bill. They ended up having a collection agency call me. I called the doctor's office to be sure that it was a legitimate company. When I called the agency, they were able to provide me with the doctor's office and the exact amount provided by the doctor's billing staff. Folks, if they can't or won't tell you who they are collecting on behalf of, then they aren't legit. The legitimate agency also were quite civil and professional. Just tell these jerks that you'll be calling an attorney, and they'll hang up.

- Sarai
Florida

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[Reply]   February 29, 2016

Caller name: Urg office

Caller type: Unknown

Wow please some one have to make them stopppp callingggggg !!!!!!!

8554223233

- John wilson
California

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[Reply]   November 24, 2015

Caller name: 855-422-3233

Caller type: Unknown

receive several calls from this # everyday. says it is a collection agency

- Anonymous
Illinois

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[Reply]   November 4, 2015

Caller name: Jessica DICKerson,phone number 855-294-3910, ext. 294

Caller type: Scammer/Fraudster

Got a VM last week form a gal who stated that it was a very important, personal business matter and that I better call her back IMMEDIATELY. The first VM, she did not leave her name or the company name. I researched, found out it was a company called URG and decided to call her back and leave a, well, not so nice message. Of course, she called me back, like I knew she would, and in her VM she left her name, told me that she was going to call me every day and that they were going to take me to court and MAKE me pay. So, since then, I have called her every single day and have left a message every time explaining in many, explicit explanations how she was NOT going to see any money from me. Still waiting for her to turn my VM's into the HR at my work, Like she threatened to do. :) :) :)

- Laughing my a*s off at them
Illinois

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[Reply]   October 6, 2015

Caller name: Murphy

Caller type: Debt Collector

Got a call from this very unprofessional person stating they were looking for my 30 year old daughter and would not tell me for what. He proceeded to tell me to tell my daugher to call a number he provided by 6PM today and hung up on me. Extremely pissed for being hung up on I called the number right back and got someone name Shawda. I asked to speak to a manager and she proceeded to ask me questions about who I was pretenting she did not know why I called. So I asked to speak to her manager and she hung up on me as well. These people called my number while I'm at work about something I have nothing to do with and displayed a level of disrespect and unprofessionalism that should not be ignored. This type of harrassment has to stop!
Signed///
Pissed off

- Customer Service is gone
South Carolina

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[Reply]   July 22, 2015

Caller type: Scammer/Fraudster

URG makes empty threats. Told them to suck my d**k and l will see them in court. They hung up.

- Jerry
Texas

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[Reply]   July 9, 2015

Caller name: 855-281-3372

Caller type: Unknown

URG called me and threatened to pay them if not they would call my employer and fire me. Her name is Mrs. Springs and she had been calling me at 6am. Which they aren't allowed to. I requested written paper work and the didn't want to send me any only by email I said no I want it by us mail. They keep calling and Harassing me. We need to get them to STOP!!!!!!!!!!!!!!!

- Anonymous
California

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[Reply]   June 20, 2015

Caller name: URG

Caller type: Debt Collector

Called my Job but the number came up as Anonymous about and old debt in 2013... She stated that I have to pay by a credit card with a MasterCard or Visa logo and the amount will be 2 $900 payments every 2 weeks... I do owe the debt but when I said let me call them to make sure they sent my case to you to pay this she said no because they don't have my case anymore... But I if I owe them its in there file..... I think this is a full scam...

- Anonymous
Alabama

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[Reply]   June 17, 2015

Caller type: Unknown

They probably went on Google maps and saw your vehicle in the driveway

- Anonymous
Idaho

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[Reply]   May 18, 2015

Caller name: United Receivables Group 8552874969

Caller type: Debt Collector

They threatened me stating that they would come arrest if i did not set up a payment plan with them. I told them I did not receive a validation letter so they sent it to my email?? Never seen that before. They have my social, birth date, address, old bank accounts (they are all closed). When I told them I do not have a debit/credit card I would send a money order to the agency that the debt is from, they got mad and said that they would call my mom and had her phone number too!! I did not confirm her phone number or anything else. They ended up hanging up when I told them that they are all over the internet as scammers. Their website www.urgonline.com has a contact number different from what they call me from.

- Anonymous
Texas

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[Reply]   May 13, 2015

Caller name: Miss Spring

Caller type: Unknown

I Have gotten 2 voicemails 2 days In a row from this lady. She states her name is Miss Spring from URG. I believe she is a debt collector but she never states it. she only threatens "I am looking to make important desicion and I'm sure you would like to save yourself some embarresment, call me back at 8552457848 ext. 246 we do need to speak. " this is rediculous I have read a lot about this company and they are not suported with BBB.

- Anonymous
California

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[Reply]   April 24, 2015

Caller type: Unknown

Got a call from URG at 1-855-303-3871 & when I told them I was not giving them my personal info & credit card numbers they got very rude. When I asked them how am I to know if they are legit & the lady named Anna said she has my info so that makes them legit. Really... something is wrong here. She even argued with me about my own phone numbers. OMG!!!

- Kristina
United States

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[Reply]   April 21, 2015

Caller name: Chris Lewis

Caller type: Debt Collector

I recieve two calls one at work and another on my cell both male callers claiming to be Chris Lewis only difference is the callers voices were different must be the word of the day lol. The number one caller who called my job used is 855-303-3871 and the other caller who called on my cell was calling from an unknown number and I don't answer ukn caller calls. Apparently these bottom feeder DC are thirsty to collect from anyone who answers their call oh well I hope they enjoy calling me because all they are going to get is a ring tone.

- scammersneedtobejailed
California

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[Reply]   April 8, 2015

Caller name: 855-303-3871

Caller type: Debt Collector

Called me twice in 1 morning. 2 different callers. Said that i had to call them back immediately. Both callers sounded black. First a man called then a few hours later a woman called sounding very threatening. Not calling back. Put them in my "Pest" call reject group. I advise you do the same.

- Anonymous
Washington

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[Reply]   April 7, 2015

Caller name: Ms. Sring

Caller type: Debt Collector

Ms. Spring threatened to embarrass me and was very rude. She gave me someone Else's info then called me a liar and hung up. I called back twice to ask to speak to her supervisor and she hung on me both times.

- Anonymous
Ohio

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[Reply]   April 3, 2015

Caller name: URG - United Receivables Group

Caller type: Debt Collector

They also call from 855-303-3872. rep name is Kenley Cooper. They are abusive, get your name and # off of the internet and are very persistent.

- anonymous
Texas

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[Reply]   February 19, 2015

Caller name: timothy

Caller type: Unknown

I got a call from them the number she gave me wasn't any good. Bad scam

- Timothy
Ohio

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[Reply]   February 14, 2015

Caller name: Brandy at urg

Caller type: Debt Collector

Sounds like everyone here has a similar experience as mine with this organization. Anyone know the mailing address? I want to send them a certified letter to stop calling me but they won't give me an address. When I did a Google search I found one in UT but they say they are eastern time.

- thom
Texas

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[Reply]   January 29, 2015

Caller name: 8555199524

Caller type: Scammer/Fraudster

I keep getting a call from people claiming to be from URG Legal department. They claim that they have a case associated with my cell phone number and that I am being investigated. They have now started calling people on my contact list with the same thing. This needs to be stopped. I am on the national do not call list and believe that they cannot harass me and my family like this.

- Kimberly
New York

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[Reply]   December 5, 2014

Caller name: Michell White & Regina

Caller type: Debt Collector

They keep calling for an unknown person iI have never heard of citing a court case, giving a case number and court action. I have never heard of that person and he has never had my phone number. They are doing a poor job of skip tracing if they are not verifying the number. Will be filing a complaint through the Federal Trade Commission in Washington.

- Coni
South Carolina

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[Reply]   November 12, 2014

Caller type: Debt Collector

Continue to call me threatening legal action. They will not name the company they represent , and are not in the state I'm in.
They recently called my mother in law and threatened her!

- Anonymous
Rhode Island

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[Reply]   August 26, 2014

Caller type: Debt Collector

Very rude woman named Angie calling stating add he needs to talk to my cousin whom f2f leant live at my residence. When I advised her to not call private and that that person doesn't live her she told me shed continue to call day and night. I hung up she calleb back 4 more times back to back. When I answered again she told me I was a coward and can not live behind a phone. Told me to grow up and pay my debts. I asked for her supervisor and supervisor Brandi got on the line and was as rude as Angie. Filing a complaint with the bbb. Btw lady seems very uneducated and talks like she has marbles in mouth. And she works for a law office??? Huh funny

- Anonymous
Minnesota

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[Reply]   August 18, 2014

Caller name: 866-850-3830

Caller type: Debt Collector

URG physical address is 572 JOHN ROSS PKWY 10712 Rock Hill SC 29730 according to the BBB.
They are a total, 100% scam and I am currently researching them to have them shut down. It's hard to do - they are typically ran by ex-cons and never have what would be considered a "physical address". DO NOT GIVE THEM ANY OF YOUR PERSONAL INFORMATION. They are identity thieves and nothing more.

- N8
Colorado

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[Reply]   July 15, 2014

Caller name: CARRIE 855-844-9357 ext 290

Caller type: Debt Collector

This so called person Carrie had called my home looking for me, when my 12 yr old son answered she told my son either give me your mom's birthdate and address or your mom's going to jail....WTF...you can imagine I got a call at work from my son panicking thinking I'm getting arrested...just yesterday I got a voicemail from this carrie ( private eye) person stating I have before the end of day to call her at 855-844-9357 ext 290 or i'll be served papers...and i'll have my day in court...yes I kept the harassing voicemail for my attorney...THIS IS A SCAM...something needs to be done with this company if it is one.

- PISSED OFF!!!!!!!!!!
Connecticut

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[Reply]   July 9, 2014

Caller name: William Reynolds

Caller type: Debt Collector

Caller from URG requesting immediate return phone call to (855)262-8695, ext. 289, relating to the preliminary assets verification that is attached to the last 4 digits of my social! Failure to comply will result in immediate processing of my file. Up yours URG:(

- Anonymous
Texas

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[Reply]   June 24, 2014

Caller type: Unknown

Threaten them with laws there violating and that your reporting them to the federal trade commission, consumer Fraus division and the attorney generals office in your state and then tell them you have tape recorded all the calls trust me they will stop!! They then changed there mber they quick!!! Hoping they'll finally get caught!!!

- Anonymous
Arizona

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[Reply]   June 24, 2014

Caller name: Marcus Jordan (855)554-1208 x217

Caller type: Unknown

Called my home looking for my daughter about a debt from back in 2007. I have all paperwork from that year reporting that everything was paid. He wanted proof, however, he had no FAX number, no address and wanted me to email this letter. I told him that I had no scanner and I wasn't too concerned since the debt was paid. When he left the message, I saved it, he tries to be very specific about Nothing. It sounds as if they are going to prosecute, but no real facts. First he told me he'll be there until 6 p.m., then when I had him on the phone he said he would be there for an hour. Everything about this call seems like a scam. When I told him I would mail a copy - they have no address. I told him I wasn't concerned since I had all the paperwork that the debt he seemed to be referencing was paid back in 2010. Keep reporting them. I did tell him I thought it was a scam.

- Joanne Fuller
Pennsylvania

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[Reply]   June 22, 2014

Caller type: Debt Collector

Keep getting harassing phone calls at all hours of the day.

- james martinez
Michigan

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[Reply]   June 17, 2014

Caller name: marus jordan

Caller type: Debt Collector

855- 554- 1208. Very rude harassing me saying my son owes money but he doesn't. This just happened. This needs to stop! He said it was URG

- Gin
Oklahoma

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[Reply]   June 16, 2014

Caller type: Debt Collector

Call came through as unknown but same as all reports. Was told I need to call back 855-844-9357 because of some legal action pending against me for breach of contract. I have no idea what she is talking about. Glad I checked what others are saying before I call this scammer back. Send me any papers and take me court lady!! I owe nothing to anyone so I am sure this is some sort of scam!!!

- Anonymous
Rhode Island

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[Reply]   June 12, 2014

Caller name: URG 855-554-1208

Caller type: Debt Collector

This company keeps calling my family members looking for me but can't seem to call my phone directly. At one time I returned the call (it was a different number that what was used this time) and they wanted me to verify my personal information. Not happening. These people need to be stopped.

- Anonymous
Illinois

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[Reply]   June 11, 2014

Caller name: URG-Deborah McKnight, Micke Lambs, Braina Williams

Caller type: Debt Collector

Keep calling me with different names, different numbers. I keep requesting for validation of debt through postal mail and they keep sending me through email. When I told them to take me to court so that I know I will be paying a legit collection agency they try to sweet talk me into sending them a $202. check instead of what I supposedly owe $402. I did not budge, Ms Deborah hung up on me after telling her that the call was being recorded. I called her back and she hung up on me again and told me to stop playing games. I called back again and she knew it was me because she asked me to hold while she transferred me to Mike, their compliance manager. Deborah asked me to not record the calls. Mike then asked why I need validation of debt when they can email me. I told him to send it to me to my current address, he agreed to and told me to wait 10 days. I go back to my computer and saw that he emailed me the validation saying it is an official notice. I laughed! The validation document is something I can create myself, they did not even include their physical or mailing address. I called back more than 20x and it goes to VM. They probably know its me calling. I AM NOT PAYING ANYTHING!!! TAKE ME TO COURT. SCAAAM!

- Kika
Hawaii

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[Reply]   June 5, 2014

Caller name: Denise jenkins

Caller type: Debt Collector

Says I owe for discover card I already paid off. These people tried to scam me 4 years ago and didn't succeed just like they won't now. The number they are calling me from is 1-866-329-7438 urg debt collectors. These scams are ran from people inside jails with people on the outside doing dirty work for them.

- Anonymous
District of Columbia

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[Reply]   June 4, 2014

Caller name: URG offices

Caller type: Scammer/Fraudster

This company is a SCAM claiming to be a group attorneys and state prosecuters, calling claiming that I have a case number for writing "worthless" checks. When I ask what the bad check was for, they tell me an EFT for a payday loan. They refuse to provide me with a company address or office location or any legitimate verification of the debt. They have threatened arrest. They have called past employers and relatives of mine. They did an unauthorized background check and used my social security number to pull my credit report. They looked up my business phone number online and call me there too, even claiming to personally know some of my clients. I was initially contacted in March of 2014 by "Dolores Bryce" who gave me her number 866-747-4309 ext 226. After having my attorney contact her twice, the phone calls stopped for about 3 weeks. Now I have someone who goes by the name Alejandro Williams calling me- my phone shows it as a restricted call, but he tells me to call him back at 855-254-0812. They will not honor my request to stop contacting me and people that I know. I've told them they are violating FDCPA in every way possible. This is clearly a scam company. I have searched them on the internet and found many complaints! They tell me I can pay over the phone or it will cost about 5 times as much in court. DO NOT SEND THEM ANY MONEY AT ALL! No matter what they know about you. It's nothing but a scare tactic.

- madhatter
Pennsylvania

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[Reply]   June 3, 2014

Caller type: Scammer/Fraudster

I get these phone calls 10 times a day as do my relatives!!! I want these calls to stop!!!!

- Anonymous
United States

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[Reply]   May 29, 2014

Caller name: Larry Johnson

Caller type: Debt Collector

This company calls my phone several times a day so this guy apparently name Larry Johnson calls my phone and leaves me a voice mail stating that he had some legal documents for give to me, this is a scam because The constables are not going to make appointment to serve legal papers to your door, this is harassment I know my rights. They didn't even state what company they were from trying to scare me and it doesn't work. If this company contact me again they will be talking to my attorney.

- Mrs.dee
Texas

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[Reply]   May 9, 2014

Caller name: Mike Lamb

Caller type: Debt Collector

The call in a recorded message stated a complaint was filed against me and that they would be filing a motion to attach my bank accounts. I pressed him he admitted they had not filed a suit. I told him to e-mail me verification of the debit he sent me a listing of the debit on his company letter head. Very odd

- Dan Lenz
Wisconsin

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[Reply]   May 7, 2014

Caller name: Larry Johnson, Ms. Starns

Caller type: Unknown

been harassing me for over a year now and my parents home as well (looking for me). I have blocked numerous numbers but they keep calling with new numbers. I currently have an attorney that is trying to get info from them. They are not cooperative, will not give a physical building address or any information. They even told him that there is no such person working at that office and never had been. They have threatened to come to my home, my place of work, etc. and even gave a date and time at one point, but of course no one ever showed up. I've called the police and now I am reporting them to the Attorney General Office for my state! I am hoping we can retrieve something so we can shut them down have them thrown in jail or sue them for harassment but these crooks will not give any info. One thing I am sure of is that there is a hot place waiting for all of them in h**l when their day comes!

- Anonymous
Missouri

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[Reply]   April 30, 2014

Caller name: MS Starz

Caller type: Debt Collector

Woman called me stating that I owed a debt from 2008 and she needed immediate payment or they were going to start seizing my personal property (house/cars). Called my father-in-law repeatidly and convinced him that I needed to pay them ASAP or i would be going to court and it could cost us up to 10k in court fees. My husband found out and had me make payment arrangements with them. I paid them $700 with the commitment to pay the other $700 that was supposedly owed at the end of the next month. Ms. Starz called me 2 weeks later saying that I missed my payment and that I needed to pay the other $700 immediatly. I called my band and they said that she had been trying to run my credit card for the last 2 days and that I needed to cancel the card. I called Ms. Starz and told her to cease and desist. I told her that I would not pay another dime unless she sent me a letter through US Post stating that I owed this $. She went bat s**t crazy on me and continues to call me harrassing me.

- Anita
Florida

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[Reply]   April 30, 2014

Caller name: Jessica

Caller type: Debt Collector

Called threaten family with calls and me so we had a nice chit chat with the individual Tried to rangle 125 month to settle the debt that wasnt mine. It belonged to a business that closed its doors.... Funny thing is Alabama has an open contract law limitations of three years and the business has been closed for four.... i told her to go have fun... She tried to threaten with the po po, i told her I would wait.

- TOby
United States

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[Reply]   April 25, 2014

Caller type: Debt Collector

Keep calling my number looking for a son i no longer have contact with and refuse to take me off their call list. When I ask to have them remove me, they hang up. I am filing a formal complaint with the State of Florida

- Don
Florida

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[Reply]   April 21, 2014

Caller name: lily

Caller type: Debt Collector

calling my work place harrassing me . I do not owe anyone any money

- melinda benge
South Carolina

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[Reply]   April 16, 2014

Caller name: Josh Rose

Caller type: Debt Collector

855--798-7703 URG Offices: Has called several times in automated system for a person we do not know but has our last name. Only asked to have our name removed from list.

When I called back I let them know the phone call was being recorded.

When they asked if I knew the person I told I would not answer them if I did. How am I to know who they are?

They are belligerent and trained to harass. 1 Call looking for someone? OK. I get that. But after that all that should be done is to ask to be removed from their list and they should immediately honor that. Beyond that its harassment. Who are these people specifically?

- Anonymous
Pennsylvania

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[Reply]   April 15, 2014

Caller name: Kelly Thompson

Caller type: Debt Collector

They calling saying if I don't resolve this matter, the going to garnish my wages. I don't owe these people.

- Andrea
Illinois

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[Reply]   April 15, 2014

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