855-707-7328

Caller ID:
Location:
Complaint Level
Low
Medium
High
Caller Name
  Spectrum
82
  Rachel And Frank
19
  Solutions Plus/Spectrum
5
  Charter Communications
2
Caller Type
  Scammer/Fraudster
35
  Appointment Reminder
9
  Telemarketer
2

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Caller ID for (855) 707-7328:

Time Warner

(855) 707-**** Phone Numbers

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User Complaints for (855) 707-7328

Caller name: spectrum

Caller type: Unknown

Just received a call from 855-707-7328 claiming to be Spectrum stating I requested a change in my account and I needed to call if I had not requested a change.

- Anonymous
New York

Was this comment helpful?   Yes   No   +34

[Reply]   September 21, 2018

Caller name: solutions plus/spectrum

Caller type: Unknown

On my Spectrum/Time Warner bill is this phone number to call if I have questions about my bills: (855-707-7328). I wanted to speak with Spectrum. The woman I spoke with, Mia, was trying to sell me a service for $99, for free charges when a technician has to come to my home to handle a technical problem. I explained to her that we already have that as a service and we don't pay for it. I kept asking to be connected to a Spectrum representative & she refused to do so. Finally she said that she was just going to sign me up. She asked for a Credit Card # and at that point I just hung up. I also called Spectrum & reported this issue, being that this phone number is associated with that company. Be aware, please.

- Lori
California

Was this comment helpful?   Yes   No   +22

[Reply]   November 23, 2018

Caller name: Spectrum

Caller type: Unknown

stated they needed to verify I changed my service, which I did not. Pretty sure this is a scam. Look out Spectrum scammers are coming after you

- Anonymous
Kentucky

Was this comment helpful?   Yes   No   +15

[Reply]   January 10, 2019

Caller name: Spectrum

Caller type: Unknown

Called claiming to be Spectrum to let me know changes have been made to my account. If I did not authorize those changes I should call 855-707-7328. I logged in to my account and no changes have been made.

- Anonymous
Ohio

Was this comment helpful?   Yes   No   +13

[Reply]   October 24, 2018

Caller name: Spectrum

Caller type: Unknown

Recorded message says changes to our Spectrum account were made and call if we did not make changes. This number given.

- Anonymous
Ohio

Was this comment helpful?   Yes   No   +12

[Reply]   January 10, 2019

Caller name: Spectrum

Caller type: Scammer/Fraudster

I received a suspicious email in my inbox from spectrum stating that changes to my postal address had been made and I checked and it is still the same, I did not click the email out of fear that they might try to scam in some type of way but I confirmed with the officials in spectrum that there are phishing emails being sent around, I will report this to IC3 government as well.

- LD
New York

Was this comment helpful?   Yes   No   +11

[Reply]   May 13, 2019

Caller name: Spectrum

Caller type: Scammer/Fraudster

Received calls from this number that are automated, saying there has been a change to my Spectrum account. There hasn't been.

- Anonymous
Kentucky

Was this comment helpful?   Yes   No   +6

[Reply]   June 23, 2019

Caller name: Spectrum

Caller type: Unknown

this was an email notice that my acct password had been changed. i logged in because i had made not changes to it and immediately changed my password. I did not call the number after reading the complaints on this website.

- Anonymous
Arizona

Was this comment helpful?   Yes   No   +5

[Reply]   February 18, 2019

Caller type: Unknown

Rec'd call from this number stating Spectrum services had been added and if I didn't make this change to call. Rather than call this 855 number, I called the number on my Spectrum bill. Spectrum confirmed NO changes had been made. This is a scam - don't fall for it!

- Anonymous
Ohio

Was this comment helpful?   Yes   No   +4

[Reply]   August 11, 2019

Caller name: Spectrum

Caller type: Unknown

said my spectrum service had been changed and I should confirm. In light of other messages here did not call back.

- Anonymous
New York

Was this comment helpful?   Yes   No   +4

[Reply]   December 8, 2018

Caller type: Scammer/Fraudster

I got an email saying changes had been made to my security code. This customer service number is on the email. It is different than my bill (I already had customer service in my phone) so it looked strange. According to a real spectrum representative they are phishing for small bits of info.

- Aaron
Ohio

Was this comment helpful?   Yes   No   +3

[Reply]   August 12, 2019

Caller type: Unknown

It is really Time Warner????
I found complaints stating this # called them. One said they called to say they updated their internet to faster speed free of charge & wanted to let them know. The person isn't even a spectrum user. Another complaint said they called to ask do you know why your cable isn't working. Cable doesn't do that either.

- retrte
Ohio

Was this comment helpful?   Yes   No   +3

[Reply]   May 17, 2018

Caller name: Spectrum

Caller type: Unknown

Called claiming to be Spectrum to let me know changes have been made to my account. If I did not authorize changes I need to call 855-707-7328. I logged in to my account and no changes have been made.

- Anonymous
Hawaii

Was this comment helpful?   Yes   No   +2

[Reply]   August 31, 2019

Caller name: Spectrum

Caller type: Scammer/Fraudster

called today claiming i changed information or my services were changed robocall recording, if i didnt make the changes to call them at this number.
I was just in my account the other day, no changes, went into it today no changes. I dont know who or what has the time to do this c**p but im for sure its scam artists. or pranksters.
I am not calling my bill didnt change my services have not changed that i am aware of. i pay my bill on time for the last ten yrs. if they s***w my services up any more since the Jan 2019 incident im not only going to get an attorney i will also be all over my landlord. I live in a duplex and the tenants upstairs were the first source of the problem in Nov and Jan. Im not playing around anymore. Im getting too old for the drama, you want to lose good customers have at it. I will walk away with a class action. so long story short. this call and recording is someone messing around. i think they pick and choose who they want to harrass.

- Anonymous
Ohio

Was this comment helpful?   Yes   No   +2

[Reply]   August 29, 2019

Caller name: Spectrum

Caller type: Unknown

Spectrum needs to fix their caller id from RACHEL AND FRANK to show SPECTRUM instead.

- Anonymous
Florida

Was this comment helpful?   Yes   No   +2

[Reply]   July 15, 2019

Caller name: Spectrum

Caller type: Unknown

Said I had made a change to my account (I hadn't) and if I hadn't to call a number which they reeled off too fast for me to note.

- Anonymous
New York

Was this comment helpful?   Yes   No   +2

[Reply]   June 20, 2019

Caller name: Spectrum

Caller type: Unknown

Like everyone else here, I just rec'd a call stating changes have been made to my acct, and if I didn't make these changes to call this number. Not calling back. Getting way too many calls like this lately. I didn't make any changes. I only logged in a couple days ago to review the info on my acct and to reboot my DVR because of issues occurring. This was an automated call.

- Anonymous
Maine

Was this comment helpful?   Yes   No   +2

[Reply]   April 16, 2019

Caller name: Spectrum

Caller type: Unknown

Spam call

- Anonymous
New York

Was this comment helpful?   Yes   No   +2

[Reply]   December 16, 2018

Caller type: Scammer/Fraudster

Received an email saying my account password was changed. Later called real spectrum (not the bs one the scammers sent, because anytime you get an email that you didn't do. Never click links or call numbers.) and they told me it is a scam. Nothing was done to my account at all. Not even a request password. Scammers are trying hard to get us now.

- Anonymous
North Carolina

Was this comment helpful?   Yes   No   +1

[Reply]   August 22, 2019

Caller type: Unknown

Called me this morning three times - five minutes apart. Leaves voicemail. However, when try to listen to voicemail there is nothing there. I never answer unknown calls. I will look the number up on google and if not a legal call, I block it.

- Anonymous
North Carolina

Was this comment helpful?   Yes   No   +1

[Reply]   July 2, 2019

Caller name: Spectrum

Caller type: Unknown

Caller ID stated "RACHEL AND FRANK", so I let it go to voicemail. Kept calling until I answered, was automated Spectrum message asking me to confirm that I had cancelled a service call.

- Pat S
North Carolina

Was this comment helpful?   Yes   No   +1

[Reply]   June 13, 2019

Caller name: Spectrum

Caller type: Scammer/Fraudster

they keep calling but there is no message, called spectrum nothing has changed on my account. I would highly suggest that you do mot answer, call back or have any interaction with this caller. They do not have anything to do with spectrum, just another scam to get personal info!

- magpie
Wisconsin

Was this comment helpful?   Yes   No   +1

[Reply]   June 4, 2019

Caller name: Spectrum

Caller type: Unknown

Fake fraud number. Checked my spectrum account .Address didnt change

- nn
California

Was this comment helpful?   Yes   No   +1

[Reply]   May 13, 2019

Caller name: Spectrum

Caller type: Unknown

Saying that a change has been made to my account and to call 855-707-7328

- Anonymous
Wisconsin

Was this comment helpful?   Yes   No   +1

[Reply]   April 11, 2019

Caller name: Spectrum

Caller type: Unknown

on 4/5/19 received a post card type notice saying I needed to call 1- 855 707 7328 as it said it was confirmation of recent changes because our online password has been changed.

We have no password.

After reading the comments on this site realized this was a spam and did not respond.

Thank you for providing a site to report this.

- Anonymous
New York

Was this comment helpful?   Yes   No   +1

[Reply]   April 5, 2019
In response to: retrte

It is really Time Warner????
I found complaints stating this # called them. One said they called to say they updated their internet to faster speed free of charge & wanted to let them know. The person isn't even a spectrum user. Another complaint said they called to ask do you know why your cable isn't working. Cable doesn't do that either.

Caller name: Solutions Plus/Spectrum

Caller type: Scammer/Fraudster

I called the number on my bill trying to find out why my internet wasn't working. They answered saying Solutions Center. He asked for my name and phone number. He wouldn't give me an answer to my request but proceeded to try and sell me a service for over 200.00! He explained it would back up all my files to the cloud and I would be covered. What the heck??? Why would I pay a fee when this was an issue with Time Warner service? Be aware... this is a scam and Time Warner should look into, and remove this number from there statements.

- Bebe Sport
New York

Was this comment helpful?   Yes   No   +1

[Reply]   March 8, 2019

Caller name: Spectrum

Caller type: Unknown

They keep saying that they're gonna come over to my house for an appointment that I didn't even set up. They got me confused with a whole different person as well. They've been calling me for months

- Anonymous
United States

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[Reply]   January 16, 2020

Caller name: Spectrum

Caller type: Scammer/Fraudster

Unauthorized debit to bank account. Never heard of these a******s before. This needs to be stopped.

- Anonymous
Texas

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[Reply]   January 13, 2020

Caller type: Unknown

Left no message

- Anonymous
United States

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[Reply]   January 8, 2020

Caller type: Unknown

This phone number 855-707-7328 capital MOUS is taking money out of my account and I'm not understanding what is it going to because I gave no permission to take $72.09out of my account. My bank won't repay the money back in spectrum in Mobile saying that they're not taking it out but also not trying to help me find out who's taking it out since this phone number is linked to spectrum and if it's time warner I don't even know their number to get in touch with them to see if they're taking it out which I gave no permission to time wanted to take money out of my account either I can be reached at 315-560-6693 and my name is Sabrina L Jackson thank you and have a good day

- Sebrina Jackson
New York

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[Reply]   January 3, 2020

Caller name: Spectrum

Caller type: Debt Collector

call for magail to settle bill.
Ido not even have Spectrum

- Anonymous
United States

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[Reply]   January 1, 2020

Caller name: Spectrum

Caller type: Telemarketer

Spam

- Anonymous
Wisconsin

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[Reply]   December 20, 2019

Caller name: Spectrum

Caller type: Unknown

Called 3 times in a row leaving one voice message with a recording from spectrum. The other two messages were background noises

- Anonymous
Georgia

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[Reply]   December 19, 2019

Caller type: Scammer/Fraudster

This # called me three times in a row. I am a new Spectrum customer and have had services for less than 7 days. I don't answer numbers I don't know - if it is important they will leave a message. Read the feedback on this site and checked my Spectrum online account and like the others, no changes or issues. So annoying.

- Anonymous
Maine

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[Reply]   December 18, 2019

Caller name: Spectrum

Caller type: Scammer/Fraudster

This number has called me three times in the last three business days. I don't answer; if it's legit, they will leave a message, and they never do.. So nice to be on the Do Not Call list!

- anonymous
Wisconsin

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[Reply]   December 17, 2019

Caller name: Spectrum

Caller type: Unknown

Did not answer the call, went to voicemail & they didn't leave any message, I am suspecting this to be a scammer pretending to be spectrum

- Linda Hollowell
Wisconsin

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[Reply]   December 16, 2019

Caller name: Spectrum

Caller type: Scammer/Fraudster

they are asking to give social , date of birth and credit card. Kindly block this number as they are scammers

- Bob
New York

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[Reply]   December 10, 2019

Caller name: Spectrum

Caller type: Unknown

This company charged my debit card four times for over 300 dollars. I do not now and never have used this company. Not sure how they got my info since I did not receive any calls from them for information. Watch out people, unfortunately pieces of s**t like this exist!

- Dawn
Illinois

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[Reply]   December 7, 2019

Caller name: Spectrum

Caller type: Unknown

This company processed my debit card without getting identification for cable service to someone I don't even know, in a state where I don't live. I have cancelled my card and turned them in to police, and filed a complaint.

- Anonymous
Washington

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[Reply]   December 6, 2019

Caller name: Rachel And Frank

Caller type: Unknown

Call from Rachel and Frank.
If this is a call from Spectrum and/or Time Warner it should be stated as such, and not some shell company/entity.
The perception is that this is just another rip-off company calling for yet another scam.

- Respect out privacy
South Carolina

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[Reply]   December 4, 2019

Caller name: Spectrum

Caller type: Appointment Reminder

Getting harassed by this company claiming i made an appointment. I never made an appointment and when I called Spectrum customer service they don't have a record of an apoointment. I believe this is a scam meant to financially exploit/abuse the elderly.

- Anonymous
California

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[Reply]   December 3, 2019

Caller name: Spectrum

Caller type: Scammer/Fraudster

Caller claimed to be from Spectrum and was verifying changes I had made to my account. She said if I had not made any changes I should call Spectrum at 855-707-7328. This number does not appear to be a Spectrum number. I had not made any changes to my account.

- Anonymous
Wisconsin

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[Reply]   November 26, 2019

Caller name: Spectrum

Caller type: Unknown

This is clearly a scam caller. Ignore it.

- Rick
Ohio

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[Reply]   November 24, 2019

Caller name: Spectrum

Caller type: Unknown

Calling to remind me of an appointment. I do not have Spectrum service.

- Anonymous
Michigan

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[Reply]   November 19, 2019

Caller name: Spectrum

Caller type: Debt Collector

I just called spectrum and the name came up as Rachel and Frank is this a scamcaller if it's a scamcaller are you telling me that this isn't Spectrum

- Sandra
Illinois

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[Reply]   November 14, 2019

Caller type: Unknown

Received the first call while i was driving to work, so of course i did not pick up. They called again about a half-hour later, but when I answered, there was no one on the line.

- Anonymous
North Carolina

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[Reply]   November 6, 2019

Caller name: Spectrum

Caller type: Scammer/Fraudster

Will not leave me alone. They are trying to force me, a disabled veteran, to accept a a visit from a technician to install services. I did not contact them first. I definitely did not ask for or inquire of any of their products or services. They have said that it didnt matter if I called or not, the tech will be sent anyway. Wrong number input on the acct.? How wrong? Wrong state, area code city county name address, really? Yup, that's their excuse. A typo. Hahaha, Spectrum is associated with TIME-WARNER!

- Anonymous
Indiana

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[Reply]   October 15, 2019

Caller name: Spectrum

Caller type: Appointment Reminder

Message left from this # just now claiming to be Spectrum telling me to call them back to confirm my appointment for today. I don't have an appointment with then for today, tomorrow or ever. DO NOT call that number back. BLOCK THEM. Then DELETE them, so as not to inadvertently call them in the future.

- Annoyed
United States

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[Reply]   October 7, 2019

Caller name: Spectrum

Caller type: Unknown

Caller said a change was made to our account. If incorrect, call a number they gave.

- Anonymous
New York

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[Reply]   October 5, 2019

Caller name: Spectrum

Caller type: Appointment Reminder

Anyone notice all these calls are from Charter Spectrum?
Perhaps it is because they are!
Also, that they are from a human being!

I don't care in the least for Charter Spectrum. But my dad died and I need to cancel the account and return the equipment.

Guess who called me from this number knowing my full name and left a personalized recorded message 2 times? Charter Spectrum.

They gave me the closest office location to my deceased fathers home so I could return the equipment and cancel service. It does require a copy of his obituary or death certificate however because I am not on the account.

How stupid is it that everyone here gets a call from Charter Spectrum, and actually has Charter Spectrum, and talks to a person claiming to be from Charter Spectrum calling about their actual account. No Credit Scams, No hangups after answering.

- Genunin Call From Charter Spectrum
California

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[Reply]   October 4, 2019

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