855-707-7328

Caller ID:
Location:
Complaint Level
Low
Medium
High
Caller Name
  Spectrum
42
  Solutions Plus/Spectrum
7
  Rachel And Frank
2
  Charter Communications
1
Caller Type
  Scammer/Fraudster
21
  Appointment Reminder
3
  Telemarketer
3
  Text/SMS
2

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Caller ID for (855) 707-7328:

Time Warner

(855) 707-**** Phone Numbers

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User Complaints for (855) 707-7328

Caller name: spectrum

Caller type: Unknown

Just received a call from 855-707-7328 claiming to be Spectrum stating I requested a change in my account and I needed to call if I had not requested a change.

- Anonymous
New York

Was this comment helpful?   Yes   No   +24

[Reply]   September 21, 2018

Caller name: solutions plus/spectrum

Caller type: Unknown

On my Spectrum/Time Warner bill is this phone number to call if I have questions about my bills: (855-707-7328). I wanted to speak with Spectrum. The woman I spoke with, Mia, was trying to sell me a service for $99, for free charges when a technician has to come to my home to handle a technical problem. I explained to her that we already have that as a service and we don't pay for it. I kept asking to be connected to a Spectrum representative & she refused to do so. Finally she said that she was just going to sign me up. She asked for a Credit Card # and at that point I just hung up. I also called Spectrum & reported this issue, being that this phone number is associated with that company. Be aware, please.

- Lori
California

Was this comment helpful?   Yes   No   +14

[Reply]   November 23, 2018

Caller name: Spectrum

Caller type: Unknown

Recorded message says changes to our Spectrum account were made and call if we did not make changes. This number given.

- Anonymous
Ohio

Was this comment helpful?   Yes   No   +6

[Reply]   January 10, 2019

Caller name: Spectrum

Caller type: Unknown

stated they needed to verify I changed my service, which I did not. Pretty sure this is a scam. Look out Spectrum scammers are coming after you

- Anonymous
Kentucky

Was this comment helpful?   Yes   No   +6

[Reply]   January 10, 2019

Caller name: Spectrum

Caller type: Unknown

Called claiming to be Spectrum to let me know changes have been made to my account. If I did not authorize those changes I should call 855-707-7328. I logged in to my account and no changes have been made.

- Anonymous
Ohio

Was this comment helpful?   Yes   No   +4

[Reply]   October 24, 2018

Caller name: Spectrum

Caller type: Scammer/Fraudster

I received a suspicious email in my inbox from spectrum stating that changes to my postal address had been made and I checked and it is still the same, I did not click the email out of fear that they might try to scam in some type of way but I confirmed with the officials in spectrum that there are phishing emails being sent around, I will report this to IC3 government as well.

- LD
New York

Was this comment helpful?   Yes   No   +3

[Reply]   May 13, 2019

Caller name: Spectrum

Caller type: Unknown

Spam call

- Anonymous
New York

Was this comment helpful?   Yes   No   +3

[Reply]   December 16, 2018

Caller name: Spectrum

Caller type: Unknown

said my spectrum service had been changed and I should confirm. In light of other messages here did not call back.

- Anonymous
New York

Was this comment helpful?   Yes   No   +3

[Reply]   December 8, 2018

Caller type: Unknown

It is really Time Warner????
I found complaints stating this # called them. One said they called to say they updated their internet to faster speed free of charge & wanted to let them know. The person isn't even a spectrum user. Another complaint said they called to ask do you know why your cable isn't working. Cable doesn't do that either.

- retrte
Ohio

Was this comment helpful?   Yes   No   +3

[Reply]   May 17, 2018

Caller name: Spectrum

Caller type: Scammer/Fraudster

Received calls from this number that are automated, saying there has been a change to my Spectrum account. There hasn't been.

- Anonymous
Kentucky

Was this comment helpful?   Yes   No   +2

[Reply]   June 23, 2019

Caller name: Spectrum

Caller type: Unknown

this was an email notice that my acct password had been changed. i logged in because i had made not changes to it and immediately changed my password. I did not call the number after reading the complaints on this website.

- Anonymous
Arizona

Was this comment helpful?   Yes   No   +2

[Reply]   February 18, 2019

Caller type: Scammer/Fraudster

I got an email saying changes had been made to my security code. This customer service number is on the email. It is different than my bill (I already had customer service in my phone) so it looked strange. According to a real spectrum representative they are phishing for small bits of info.

- Aaron
Ohio

Was this comment helpful?   Yes   No   +1

[Reply]   August 12, 2019

Caller type: Unknown

Rec'd call from this number stating Spectrum services had been added and if I didn't make this change to call. Rather than call this 855 number, I called the number on my Spectrum bill. Spectrum confirmed NO changes had been made. This is a scam - don't fall for it!

- Anonymous
Ohio

Was this comment helpful?   Yes   No   +1

[Reply]   August 11, 2019

Caller type: Unknown

Have had my television on for thirty minutes and it still shows " Please wait......" Have sound NO PICTURE!!"

- Helen C. Lyerly
North Carolina

Was this comment helpful?   Yes   No   +1

[Reply]   July 10, 2019

Caller type: Unknown

Called me this morning three times - five minutes apart. Leaves voicemail. However, when try to listen to voicemail there is nothing there. I never answer unknown calls. I will look the number up on google and if not a legal call, I block it.

- Anonymous
North Carolina

Was this comment helpful?   Yes   No   +1

[Reply]   July 2, 2019

Caller name: Spectrum

Caller type: Unknown

Said I had made a change to my account (I hadn't) and if I hadn't to call a number which they reeled off too fast for me to note.

- Anonymous
New York

Was this comment helpful?   Yes   No   +1

[Reply]   June 20, 2019

Caller name: Spectrum

Caller type: Unknown

Caller ID stated "RACHEL AND FRANK", so I let it go to voicemail. Kept calling until I answered, was automated Spectrum message asking me to confirm that I had cancelled a service call.

- Pat S
North Carolina

Was this comment helpful?   Yes   No   +1

[Reply]   June 13, 2019

Caller name: Spectrum

Caller type: Scammer/Fraudster

they keep calling but there is no message, called spectrum nothing has changed on my account. I would highly suggest that you do mot answer, call back or have any interaction with this caller. They do not have anything to do with spectrum, just another scam to get personal info!

- magpie
Wisconsin

Was this comment helpful?   Yes   No   +1

[Reply]   June 4, 2019

Caller name: Spectrum

Caller type: Unknown

Fake fraud number. Checked my spectrum account .Address didnt change

- nn
California

Was this comment helpful?   Yes   No   +1

[Reply]   May 13, 2019

Caller name: Spectrum

Caller type: Unknown

Like everyone else here, I just rec'd a call stating changes have been made to my acct, and if I didn't make these changes to call this number. Not calling back. Getting way too many calls like this lately. I didn't make any changes. I only logged in a couple days ago to review the info on my acct and to reboot my DVR because of issues occurring. This was an automated call.

- Anonymous
Maine

Was this comment helpful?   Yes   No   +1

[Reply]   April 16, 2019

Caller name: Spectrum

Caller type: Unknown

Saying that a change has been made to my account and to call 855-707-7328

- Anonymous
Wisconsin

Was this comment helpful?   Yes   No   +1

[Reply]   April 11, 2019

Caller name: Spectrum

Caller type: Unknown

on 4/5/19 received a post card type notice saying I needed to call 1- 855 707 7328 as it said it was confirmation of recent changes because our online password has been changed.

We have no password.

After reading the comments on this site realized this was a spam and did not respond.

Thank you for providing a site to report this.

- Anonymous
New York

Was this comment helpful?   Yes   No   +1

[Reply]   April 5, 2019
In response to: retrte

It is really Time Warner????
I found complaints stating this # called them. One said they called to say they updated their internet to faster speed free of charge & wanted to let them know. The person isn't even a spectrum user. Another complaint said they called to ask do you know why your cable isn't working. Cable doesn't do that either.

Caller name: Solutions Plus/Spectrum

Caller type: Scammer/Fraudster

I called the number on my bill trying to find out why my internet wasn't working. They answered saying Solutions Center. He asked for my name and phone number. He wouldn't give me an answer to my request but proceeded to try and sell me a service for over 200.00! He explained it would back up all my files to the cloud and I would be covered. What the heck??? Why would I pay a fee when this was an issue with Time Warner service? Be aware... this is a scam and Time Warner should look into, and remove this number from there statements.

- Bebe Sport
New York

Was this comment helpful?   Yes   No   +1

[Reply]   March 8, 2019
In response to: Donna

This number called me and said Hello " this is your cable company " i said okay what's the company name and they kept saying this is your cable company i NEVER receive calls from my cable company at 5 in the morning and if you were why couldn't you say the company name f*****g idoits

Caller name: Spectrum

Caller type: Scammer/Fraudster

Fix this!!

- FedUp
Ohio

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[Reply]   August 24, 2019

Caller name: Spectrum

Caller type: Scammer/Fraudster

Robocall identifying themselves as Spectrum. Stated recent changes had been made to my account and to call 855-707-7328 if these changes weren't requested. I did not call back as I knew this was a scam. Not only are these robocalls illegal but this is a common way criminals get more info from unsuspecting "victims"!

- Anonymous
Wisconsin

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[Reply]   August 23, 2019

Caller type: Scammer/Fraudster

They called saying they were our media provider, Spectrum. It was insisting that I had made changes to my services (which I had not). They tried to get me to upgrade to a different package (I have the highest tier). When I hung up, they returned the call and left a message.

- Anonymous
Maine

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[Reply]   August 22, 2019

Caller type: Scammer/Fraudster

Received an email saying my account password was changed. Later called real spectrum (not the bs one the scammers sent, because anytime you get an email that you didn't do. Never click links or call numbers.) and they told me it is a scam. Nothing was done to my account at all. Not even a request password. Scammers are trying hard to get us now.

- Anonymous
North Carolina

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[Reply]   August 22, 2019

Caller name: Spectrum

Caller type: Unknown

I have received an email from charter communication stating that i have made a changes to my spectrum account and i need to call spectrum customer service number immediately, but the number given in the email and in the account is different. I checked in my account and all details are same, nothing has been changed. Seems to be suspicious and scam. Somebody is playing around it.
I didn't call to any customer service.

- Mr S
Wisconsin

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[Reply]   August 20, 2019

Caller name: Spectrum

Caller type: Appointment Reminder

Robot and Appointment confirmation calls.

- Anonymous
Michigan

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[Reply]   August 19, 2019

Caller type: Appointment Reminder

Call came from this number, "confirming" our service appointment. We never made a service appointment! Left a voicemail saying we could call back if we wanted to change it. Never called.

- Anonymous
North Carolina

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[Reply]   August 17, 2019

Caller name: RACHEL AND FRANK

Caller type: Unknown

Left this message:
Hi, this is bring with Spectrum cable calling. I wanted to let you know we're going to do some upgrades to our cable plant in the area there to better stabilize the bandwidth for our high speed data customers for the internet there. But the modem on your account is a bit old and may not work as well, once we complete the work outside. So I wanted to swap this out for you a new version not changing services or your bill. Just literally putting in a new box. So we will give you a call back to schedule. Thank you so much.

- Ley
Florida

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[Reply]   August 16, 2019

Caller type: Unknown

This number called me and said Hello " this is your cable company " i said okay what's the company name and they kept saying this is your cable company i NEVER receive calls from my cable company at 5 in the morning and if you were why couldn't you say the company name f*****g idoits

- Donna
Arizona

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[Reply]   August 12, 2019

Caller name: Spectrum

Caller type: Scammer/Fraudster

Got a call from "Devon from spectrum" saying that since "someone new was moving into my residence, do I want to transfer my service somewhere else?" This is not true. I cannot find any record of this number on the real spectrum website. I called the real Spectrum to report the call and verify if it was one of their numbers, but ended up on hold for too long so I gave up.

- Anon
Texas

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[Reply]   July 31, 2019
In response to:

Spectrum needs to fix their caller id from RACHEL AND FRANK to show SPECTRUM instead.

Caller type: Unknown

Yes, if it had said Spectrum I wouldn't have ignored it. I wonder if this is on Google's side though.

- Anonymous
North Carolina

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[Reply]   July 22, 2019

Caller name: Spectrum

Caller type: Unknown

Is this legit # for Spectrum?

- Anonymous
Nebraska

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[Reply]   July 19, 2019

Caller name: Spectrum

Caller type: Unknown

Spectrum needs to fix their caller id from RACHEL AND FRANK to show SPECTRUM instead.

- Anonymous
Florida

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[Reply]   July 15, 2019

Caller name: Spectrum

Caller type: Scammer/Fraudster

Got this call at work. They left message about me making changes which I did not request.

- Anonymous
United States

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[Reply]   July 15, 2019

Caller name: Spectrum

Caller type: Text/SMS

They spammed me with text messages of "verification codes" of some sort. They also kept calling me... Probably using other peoples phone numbers to get money or something. ANNOYING!!!

- Jane
California

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[Reply]   June 11, 2019

Caller name: Spectrum

Caller type: Scammer/Fraudster

I have stopped answering 800# calls because of Spectrum cable. They are relentless with their sales calls. Reading the comments here tells me their new approach is to make you think there has been a problem so you will actually call back. And then comes The Sales Pitch. I have had the worst calls with Spectrum turning down their wonderful offer of cheap (fill in the blank service). When I was repeatedly getting the call to buy into the great deal of their 10 channel streaming package they wouldn't take no. I'd finally have to say "let me say this again! I have the services I need, I do not want any additional services, if that changes I'LL CALL YOU!!! So please take me off this call list." They didn't take me off the list and proceeded to call 2-5 times a day. That's when I got the App to block unwanted calls.

- Anonymous
Maine

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[Reply]   June 5, 2019

Caller name: Spectrum

Caller type: Telemarketer

constant calling, no messages left.

- Anonymous
Texas

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[Reply]   May 17, 2019

Caller name: Spectrum

Caller type: Unknown

I have been called 25 times in a matter of 15 min by this number. I was looking up specials for spectrum but think this call is a scam who calls relentlessly 25 times .

- Alex
New York

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[Reply]   April 29, 2019

Caller name: Spectrum

Caller type: Unknown

Received a call yesterday, 4/4/2019 from 855-707-7328 claiming to be Spectrum stating I requested a change in my account and I needed to call if I had not requested a change. Representative stated this call was made in error to all Kauai customers. Company practices should be reviewed to prevent needless calls.

- Anonymous
Hawaii

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[Reply]   April 5, 2019

Caller name: Spectrum

Caller type: Scammer/Fraudster

Asked me to verify changes to my service. I did not call the number. Tried to contact Spectrum through the number on their actual website to ask, if it was them, but they do not give you an option to select any department that isn't billing, adding, or canceling service, or technical issues. Not very helpful. Then I Googled the number & found this page. Is there a way to report the number to Spectrum?

- LM
New York

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[Reply]   March 18, 2019

Caller name: Charter Communications

Caller type: Unknown

Letter Dated Feb 28, 2019 Delivered March 13, 2019

My name, address, regards acct number, (having been customer for 6yrs)Time Warner. Asking me to contact and signed by Robin Pardue Credit Services Associate, Recoveries, 210-8702460 Office, 704 6974612 Fax, San Antonio, Tx 78249. robin.pardue@charter.com

In the body of the letter it says, please contact 8557077328

- Anonymous
Texas

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[Reply]   March 13, 2019

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