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User Complaints for 855-571-7723
Caller name: DTE Energy
DTE called to let our company know about a scam where people are calling, insisting that power will be shut off within hours if the customer doesn't give them a prepaid debit card number. DTE does not do business that way and wanted to make sure that I/we are aware of it so if it happens, we can contact law enforcement. I thought it was an informative call and not spammy, for once!
According to CID they called us at 3:25 AM!!! They didn't leave a message. We didn't answer since the phone doesn't ring in our bedroom. There have been super high winds in our region and our power had been going off and on, but an unsolicited call at that hour with no message about anything critical is unacceptable. If DTE is doing business like that, I wish we had solar panel and could get off the grid.
DTE Energy calling with recorded information about a recent power outage. I had given my cell number to be notified when power was restored at my home. I got a very long voicemail from this number 2 days after my power came back on (but never got a call notifying me that power was restored).