Caller name: Time Warner cable I guess
Caller type: Survey
I had just called TWC to b***h about frequent reboots of my cable box - (@ 4 times last 3 days) ... last 3 during prime time. So i guess it was TWC asking for feedback on their off shore customer service - she confirmed my area was getting "firm ware" up grades from analog channels to digital ... so I suggested they do it all one time and they do it 2AM - 6AM rather than frequent upgrade pieces during prime time DUH!
She did not know how many reboots I could continue to expect but did say she'd forward the suggestion to limit reboots to non-prime time hours. she did have a nice positive voice & attitude ... and actually spoke good US language which is better than typical off-shore money saving employees over US employment.
So she was OK, just had the unnecessary responsibility of poor habits by her more senior company thinking and thoughtless management costing US jobs that might actually represent US customer feedback hopefully better.
IllinoisCaller name: how would i know
Caller type: Unknown
somebody called my number and when i called back that number,
it sounded like time warner cable,
but it could be a fake company and/or a scam.
i contacted my people at time warner headquarters for a confirmation pertaining to this call.
howard paul shore
CaliforniaCaller name: Time Warner Cable I Guess
Caller type: Survey
For the past several days I have had a robo message when I get home in the evening stating, "This is Spectra(sp? Spectrum) calling with an opportunity for you to give us valuable feedback. We will call you at another time." Most recently, at 1:57 AM this morning the phone rang and woke me from a sound sleep. By the time I found my glasses and stumbled to the phone, they had left the same message about offering me an opportunity to give them my valuable feedback, They make me want to reconsider my opposition to waterboarding, extreme rendition, and torture.
AlabamaCaller type: Unknown
When I answered the guy said who am I speaking to. He didn't identify himself. He then asked for my address. I asked him why. I told him you already have my name & #. I asked him why didn't you identify yourself as technical support. He just said I'm sorry what's the problem with cable. After call I looked up this #.
TexasCaller type: Survey
I was on hold for over 20 min at the # provided by your rep at the nearest store, to get a non-helpful answer concerning where my cable lies buried. I'm about to install a new gate on the side of my house and I don't want to damage it. What i GET IS "I'VE NEVER RECEIVED A REQUEST LIKE THIS" TO 2 MORE PHONE # SO THE CITY CAN MARK WHERE EVERYTHING IS. That tells me SPECTRUM HAS NO IDEA WHERE THEIR CABLE IS. Great way to run a business. However, if I happen to damage it in the process, they know where it is to replace it. Do you see the conflict here?
FloridaCaller name: Time Warner Cable I Guess
Caller type: Survey
i pay my bill before its even due, one month late out of 8 yrs, faithful valued customer, i got this call on an old cell ph, appears someone else was using my ph number to get cable services? ha ha owes $147.63 last payment made on apr 29? i called the number got spectrum supposedly they told me the name and ph number of the person huh? not even the tenant up? ok its the chic next dr how did she get my ph number. i can see her internet is down as her wifi ssdi i missing its her. frauding the co. i gave spectrum all the suspects names. dont give out your ph number or use a dummy ph. too many breaches.
OhioPay your bill on time and it won't call you. Pretty simple.
I don't pay on time, I let it roll a few months, doesn't bother me. But every month I can look forward to this number calling me.
Caller type: Unknown
Not true
CaliforniaCaller name: Oceanic Cable, Washington State
Caller type: Survey
Got 4 calls today (12/23/16) from1-800-846-8212. Nobody identified themselves; caller ID said "Oceanic Cable WA". We don't deal with any cable company from WA, but from Hawaii. I called the number back. The recording identified themselves as Oceanic Cable and this was "a very important call." Then they proceeded to put me on hold. I waited 10 minutes, then hung up. I wasn't going to wait around and waste valuable time for a survey from these people or whatever they wanted. When I called Oceanic for a different problem, they asked if I ever lived or had any cable in Washington state. I told them No, never had; I never ever lived there nor have I ever visited that state. Not sure how these people got my number and why they're calling. Others have reported it's for a Time Warner survey.
CaliforniaCaller type: Unknown
This number 800-846-8212 calls me at least once per day, waking me, rings once and hangs up or waits for me to pick up and hangs up. I'm guessing this is how their employees are racking up callout numbers. I hope they all die a slow and painful death.
TexasCaller name: Time warner
Caller type: Unknown
Pay your bill on time and it won't call you. Pretty simple.
I don't pay on time, I let it roll a few months, doesn't bother me. But every month I can look forward to this number calling me.
California
