800-846-8212

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  Time Warner Cable I Guess
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  Time Warner Cable
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Caller Type
  Survey
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  Telemarketer
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User Complaints for (800) 846-8212

Caller name: Time Warner cable I guess

Caller type: Survey

I had just called TWC to b***h about frequent reboots of my cable box - (@ 4 times last 3 days) ... last 3 during prime time. So i guess it was TWC asking for feedback on their off shore customer service - she confirmed my area was getting "firm ware" up grades from analog channels to digital ... so I suggested they do it all one time and they do it 2AM - 6AM rather than frequent upgrade pieces during prime time DUH!
She did not know how many reboots I could continue to expect but did say she'd forward the suggestion to limit reboots to non-prime time hours. she did have a nice positive voice & attitude ... and actually spoke good US language which is better than typical off-shore money saving employees over US employment.
So she was OK, just had the unnecessary responsibility of poor habits by her more senior company thinking and thoughtless management costing US jobs that might actually represent US customer feedback hopefully better.

- eve
Illinois

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[Reply]   February 16, 2016
In response to:

Pay your bill on time and it won't call you. Pretty simple.

I don't pay on time, I let it roll a few months, doesn't bother me. But every month I can look forward to this number calling me.

Caller type: Unknown

Not true

- Anonymous
California

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[Reply]   September 27, 2017

Caller type: Unknown

Called at 10:30 at night. Did not answer- knew if it was important they'd leave a message. Did no, of course!

- mare
Florida

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[Reply]   June 8, 2017

Caller name: Oceanic Cable, Washington State

Caller type: Survey

Got 4 calls today (12/23/16) from1-800-846-8212. Nobody identified themselves; caller ID said "Oceanic Cable WA". We don't deal with any cable company from WA, but from Hawaii. I called the number back. The recording identified themselves as Oceanic Cable and this was "a very important call." Then they proceeded to put me on hold. I waited 10 minutes, then hung up. I wasn't going to wait around and waste valuable time for a survey from these people or whatever they wanted. When I called Oceanic for a different problem, they asked if I ever lived or had any cable in Washington state. I told them No, never had; I never ever lived there nor have I ever visited that state. Not sure how these people got my number and why they're calling. Others have reported it's for a Time Warner survey.

- Hawaii Resident
California

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[Reply]   December 24, 2016

Caller name: how would i know

Caller type: Unknown

somebody called my number and when i called back that number,

it sounded like time warner cable,

but it could be a fake company and/or a scam.

i contacted my people at time warner headquarters for a confirmation pertaining to this call.

howard paul shore

- howard paul shore
California

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[Reply]   November 14, 2016

Caller name: Time warner

Caller type: Unknown

Pay your bill on time and it won't call you. Pretty simple.

I don't pay on time, I let it roll a few months, doesn't bother me. But every month I can look forward to this number calling me.

- Anonymous
California

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[Reply]   September 7, 2016

Caller type: Unknown

They called me on a number that I only use for personal calls. Very bad PR.

- EN
Texas

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[Reply]   February 24, 2016

Caller name: 800 486-8844

Caller type: Unknown

Some sort of a Hebrew company that actually gave me the "option" of not receiving additional phone calls if I choose to.
Time will tell if they are telling the truth.

- Anonymous
Illinois

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[Reply]   September 9, 2015

Caller type: Unknown

This number 800-846-8212 calls me at least once per day, waking me, rings once and hangs up or waits for me to pick up and hangs up. I'm guessing this is how their employees are racking up callout numbers. I hope they all die a slow and painful death.

- Anonymous
Texas

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[Reply]   August 17, 2015

Caller name: Service is what say but people are saying it's TWC

Caller type: Telemarketer

The call constantly all day every day

- Jane Kutzy
New York

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[Reply]   May 22, 2015

Caller name: Time Warner Cable

Caller type: Survey

These people are complete Jerks. They disturb you during the work day, and have no concern for the annoyance that it causes.

- Anonymous
California

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[Reply]   March 30, 2015

Caller type: Unknown


- Anonymous
North Carolina

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[Reply]   March 10, 2015

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