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User Complaints for (800) 388-2020

Caller name: AT&T / DirecTV

Caller type: Scammer/Fraudster

Delay in answering after I answer the phone.

Claims to be with AT&T / DirecTV and wants to offer me a discount on my monthly satellite bill. The first time I received this call, I called DirecTV to verify that they are not outbound calling their customers. They assured me they are not and would not make outbound calls.

I just received another call (different 800 number) with the same claim.


- Gilley
United States

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[Reply]   December 21, 2018

Caller name: AT&T / DirecTV

Caller type: Scammer/Fraudster

Caller claimed to have a special offer for me as a "valued customer of DirecTV and AT&T internet. They were somewhat convincing at first since I do have the service, but then too many red flags popped up. They said if I paid 4 months in advance, they would lower my monthly bill to $75 from my current amount of $120. Total scam and it became more obvious to me the longer I was on the call.

- BL

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[Reply]   January 25, 2019

Caller name: AT&T / DirecTV

Caller type: Scammer/Fraudster

This is a warning to anyone from many many many years ago of getting a call like this. DIRECTV does not call you unless you initiated a call to them. When I got this call many years ago they promised me everything. What they did was knock off my channels that I loved. Anyone that calls you from Directv/ATT is a fraudster and third party even though they say they don't give out to third party these people are third parties and probably make an awesome amount of commission. He said he was Directv/ATT but then he asks me how much my monthly bill is, I told him, you should know your calling me from Directv/ATT then I told him I wasn't interested in anything that he was trying to sell me and he hung up. Do not speak to these people.

- Jennifer Smith
New York

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[Reply]   January 23, 2019

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