800-373-3411

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  Debt Collector
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User Complaints for (800) 373-3411

Caller type: Debt Collector

I received a medical bill that is fraudulent. When I called the number on the bill, they aggressively attempted to sell me a 100 dollar gift card for a minor fee of 5 dollars. I firmly told her "You are not getting a credit card number from me and was only interested in is resolving my invoice". They hung up on me. After being hung up on 4 times, I was told to call 800-373- 3411. This put me into a recorded phone loop, that had nothing to do with medical billing. Eventually they flipped me off (literally and figuratively). Now when I call the number on the bill I always reach the real medical billing for my provider. It was completely obvious that I being connected to a different location.... a professional billing company who told me in less then 2 minutes that the bill was paid. Scary thing.....they had my medical info, hospital, doctor's name, ECT. Someone got hacked and the number I was calling, on what appeared to be a legit medical bill, was slammed and being rerouted. DO NOT RESPOND TO THIS NUMBER. When you get an unpaid medical bill (mine said there was a discrepancy with the insurance company) call the insurance company, your provider, and even the company that does 3rd party. DO NOT ASSUME THEY ARE ALL LEGIT! This is so bad. The words I feel about this I won't put in here. To say I am highly upset is being polite.

- ST Michigan
Michigan

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[Reply]   May 15, 2018

Caller type: Unknown

Robocaller offers carpet cleaning service but upon pressing "2" for an agent a second automated message solicits personal information purportedly to schedule an appointment.

- Arizona
Arizona

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[Reply]   April 9, 2018

Caller type: Debt Collector

I received a medical bill that is fraudulent. When I called the number on the bill, they aggressively attempted to sell me a 100 dollar gift card for a minor fee of 5 dollars. I firmly told her "You are not getting a credit card number from me and the only thing I was interested in is resolving my invoice". They hung up on me. After being hung up on 4 times, I was told to call 800-373- 3411. This put me into a recorded phone loop that had nothing to do with medical billing. Eventually they flipped me off (literally and figuratively). Now when I call the number on the bill I always reach the real medical billing for my provider. It was completely obvious that I being connected to a different location.... a professional billing company who told me in less then 2 minutes that the bill was paid. Scary thing.....they had my medical info, hospital, doctor's name, ECT. Someone got hacked and the number I was calling, on what appeared to be a legit medical bill, was being slammed and rerouted. I don't know if this number legit or not, but someone giving it out is NOT legit. DO NOT RESPOND TO THIS NUMBER. When you get an unpaid medical bill (mine said there was a discrepancy with the insurance company) call the insurance company, your provider, and even the company that does 3rd party that does . DO NOT ASSUME THEY ARE ALL LEGIT! This is so bad. The words I feel about this I won't put in here. To say I am highly upset is being polite.

- ST Michigan
Michigan

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[Reply]   May 15, 2018

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