800-355-5265

Caller Name:
Caller ID:
Complaint Level
Low
Medium
High
Caller Name
  Chase
11
  Chase Fraud
10
  Chase Fraud Department
4
  Chase Fraud Dept
3
  Robo Call
2
Caller Type
  Scammer/Fraudster
35
  Text/SMS
7
  Debt Collector
1

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(800) 355-**** Phone Numbers

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User Complaints for (800) 355-5265

Caller name: automated

Caller type: Scammer/Fraudster

Called and left an automated message to contact them about a card I destroyed over a year ago on an account that I am no longer actively affiliated with that has never had the phone number that was called. I contacted a former business partner who said they had been getting calls like that regarding another business partner. I am calling Chase to report it.

- Anonymous
Oklahoma

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[Reply]   August 2, 2012

Caller type: Scammer/Fraudster

Received a text message asking if I had made a purchased which I did but found it strange so I google the number and now I see is a scam.

- Anonymous
New Jersey

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[Reply]   June 14, 2012

Caller name: CHASE

Caller type: Unknown

This is positively a scam/fraud! Do not call back at this number. It is not Chase Bank. Instead, call the toll free number that is on the back of your Chase Visa ATM/Debit card, which is what I did. The Chase representative I spoke with verified that 800-355-5265 is a scammer's phone number and not Chase. He also verified that there had been no suspicious or fraudulent activity on my ATM/Debit card. He also said that Chase would never leave a message like the one the scammers left on my answering machine and they would never ask a card holder to call any toll free number other than the one printed on the back of your credit, ATM or debit card.

- Anonymous
Pennsylvania

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[Reply]   May 10, 2015

Caller type: Unknown

So you never thought of someone that ACTUALLY has an account, not update their phone number?
they could have had your phone number long ago, and still hasn't updated it.

- Anonymous
Ohio

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[Reply]   March 18, 2014

Caller name: transfer to fraud department

Caller type: Unknown

My name is Rosselan Agostino Diogo. MY DEBIT CARD IS 5114250113876695. EXPIRATION 02/16. BACK SECURITY 967. MY Chase DEBIT CARD FROM CONTINENTAL One Pass is perfect . Do not replace it !! I received a call from unknown number from fraud chase department on January 13 2014 to my cell 8326144784. I do not agree that he has to deactivate and replace my current debit card !!!

- Rosselan Agostino Diogo
California

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[Reply]   January 15, 2014

Caller type: Unknown

Call over and over again for months...enter all different number for months every single time you call... Tell the same a*s moron how many times you wanna bang their mother....they might hang up BUT do it again, with different # on the robo call...be calm cool and collect and tell em again how many times u wanna bang their mothers......Thats what I've been doing for a year and a half now..... And will continue to do........lulz

- Mike Hunt
Louisiana

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[Reply]   August 7, 2013

Caller type: Unknown

This number is a fake.....for instance....call it every 15 mins and enter a fake number and they answer...no matter how many times you call and enter fake numbers....no matter how many times you tell the person that answers how much you wanna bang her mother......they will always answer everytime....Ive been rocking this number for a year and a half now!!!.......IT'S A FRAUD!!!!!!! A fact lulz

- Mike Hunt
Louisiana

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[Reply]   August 4, 2013

Caller name: Bogus Chase Phishing Fraud

Caller type: Scammer/Fraudster

Part of a fraud campaign targeting numerous financial institutions. Note the pattern of shill postings all claiming the number is real - an obvious giveaway.

The large number of phony posts claiming the call is real come from some con artists spamming the site to try to fool people. There is a similar pattern to other fake calls claiming to be from Chase, Citibank, Bank of America, US Bank, Wells Fargo, RBC, PayPal, etc. all with the same shill postings:

http://800notes.com/Phone.aspx/1-866-750-9107/12

http://800notes.com/Phone.aspx/1-302-731-1166/2

http://800notes.com/Phone.aspx/1-800-555-0433

http://800notes.com/Phone.aspx/1-800-454-9078

http://800notes.com/Phone.aspx/1-302-731-1166

http://800notes.com/Phone.aspx/1-800-669-0102

http://800notes.com/Phone.aspx/1-866-255-3409/3

http://800notes.com/Phone.aspx/1-904-954-7500

http://800notes.com/Phone.aspx/1-402-935-7733/2

http://800notes.com/Phone.aspx/1-800-830-8574

http://800notes.com/Phone.aspx/1-800-824-9289/10

http://800notes.com/Phone.aspx/1-888-800-5234

http://800notes.com/Phone.aspx/1-602-766-6484/3

http://800notes.com/Phone.aspx/1-800-824-9289/10

http://800notes.com/Phone.aspx/1-888-800-5234

- Fraud Squad
Canada

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[Reply]   May 12, 2013

Caller type: Unknown

I think there's a scam that can make itself APPEAR as this number, but it's also the actual number of the Chase Fraud Dept. I saw the warnings and called Chase Cust. Service and got directed to this number anyway. Maybe that's the best bet--spend the extra time and get transferred by the bank reps there. My account has actually been compromised, so it's good I called.

- Anonymous
Illinois

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[Reply]   January 24, 2013

Caller name: Robo Call

Caller type: Unknown

Got a call from this number. Was hinkey so I called Chase from the number on the back of the card. There was in fact a fraud block on my account. And I confirmed the charge was not mine. So the robo call seems to have been legit but just to be safe, don't return the call to the number that called you. Go directly to the customer service of the bank. Same goes for e-mail. Never click through from an e-mail. Go to the internet and directly type in the address you need (bank etc). Any time you are entering credit card info the address should start with https:// - the s stands for "secure connection" if it's just http:// it's not secure.

- Jay
California

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[Reply]   October 5, 2012

Caller type: Scammer/Fraudster

Be careful!! This number called me 2 times and also recieved a text from a 95*** number. Contacted my personal banker in which they informed me that there texts comes from a 25** number and it could be a scam. I finally answered the call again and a lady told me to verify my zip and confirm a declined purchase. I knew it was a scam because the phone line was bad and she knew all my info but wanted me to verify info that shouldve been listed. Nevertheless, i have recieved phone calls from loan companies stated that I requested loans and other items. IT IS A SCAM> Chase means of contact is via email or letter.

- Anonymous
Washington

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[Reply]   August 15, 2012

Caller type: Text/SMS

Received a text today claiming a large purchase on the Chase debit card and asked to reply with a 1 if we did make the purchase or a 2 if we did not. Unwittingly my wife replied 2. They then called her and left a message to call her back. I called Chase directly using the number on the back of my card. No such purchase attempt and no record of any attempt to notify us of a fraudulent purchase. If I did have a fraudulent purchase, I still wouldn't assume the number is legitimately from Chase. It may be that your account has been fraudulently accessed already.

- Anonymous
California

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[Reply]   August 12, 2012

Caller type: Unknown

Just received a call and text at 10 pm on a Saturday, which I immediately found alarming. First thing I did was to google the number, leading me to this site. The text gave me the option to text back 1 if the charge was legit or 2 if fraudulent. I texted back 1, as it seemed innocuous enough to do so.

- Anonymous
Indiana

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[Reply]   August 11, 2012

Caller name: Chase Fraud

Caller type: Scammer/Fraudster

Called 6 times this morning... starting with a text at 4:30 am UGH!!!
I can't block anyone on this cell phone so I assigned it a "one bing" ringtone grrrr...

- Anonymous
Oregon

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[Reply]   July 25, 2012

Caller name: Chase fraud prevention

Caller type: Unknown

This is a scam! Don't believe them. They said they were fraud prevention and were asking for my debit #, my pin. I hung up on them and looked at my bank account. There were no charges--they just planned to make some! I cancelled my card and ordered a new one.

If you get this call--call Chase directly. They will let you know if there was an actual fraud alert. It looks like the criminals are leaving messages on here. Don't believe them.

- Jenny
Illinois

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[Reply]   September 8, 2015

Caller type: Unknown

It's a fraud lulz...I've been tying these fools phones up for months, sometimes 24hrs @ a time. Call the #....Enter all ones for numbers the robot voice asks for. When the gayguy/trick answers give em a fake number, they will totally check it out so, when they say that isn't a valid # give em another fake 1....do this over and over and over...they will keep biting and eventually hang up. Call right back and to the same thing...over and over and over and over and over...No matter how many times you call back...NO matter how many times you give the same fake bogus info, they are so desperate they will bite on it again and again and again and again.

If you are in doubt then take a week off and try again lulz... I'm in the process of putting a compilation video up on youtube with the highlights I had on the phone with these f**ktards.

Mike Hunt

- Mike Hunt
Louisiana

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[Reply]   July 12, 2013

Caller type: Unknown

The number is legit. I too received a text message at 6:30am regarding a suspicious charge to my card. I texted back #2 to say no and reply text gave me this # to call. I did call the 5265 # and Chase fraud department answered. They then informed my card will be canceled etc..
Afterwards I googled the # and saw this forum...so I called the # on the back of the card and Chase did confirm that the Chase fraud department had canceled my card per my request earlier today. I think that possibly somehow some scammers are able to duplicate this phone number so all in all...the # on the back of your card would be the best bet. Hope this helps someone.

- Anonymous
Virginia

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[Reply]   September 9, 2012

Caller type: Scammer/Fraudster

This person called me saying that they were Chase Fraud Prevention and to have my debit card avaiable when returning their call.

These people are a fraud, themselves.

Report them immediately to the FBI and JP Morgan Chase Bank.

- Drew
West Virginia

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[Reply]   September 7, 2012

Caller name: Chase Fraud

Caller type: Scammer/Fraudster

I have received several calls from this number asking questions about my Chase account via an automated recording. I hung up and called Chase and they told me it was not them. I googled the number and A LOT of people have been getting similar calls from this number. Be careful!

- Veronica in NYC
New York

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[Reply]   May 15, 2012

Caller type: Scammer/Fraudster

The professional sounding recording claimed to be "Chase Debit Card Fraud Prevention" and I received a text which knew the exact amount I spent and where the day before. This was also my last debit charge. I called the Chase number given on my debit card, and they said this was a scam call. The scammer knew my name, address, work, home and cell numbers. What is going on? I went by my bank on the way home and they issued me a new debit card, they thought the scam was linked to my card and not my actual bank account, but they advised me to be diligent watching my account for unauthorized activity.

- jeanne
Texas

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[Reply]   April 19, 2012

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