800-307-3161

Caller ID:
Complaint Level
Low
Medium
High
Caller Name
  Chase Fraud Department
30
  Chase Fraud
13
  Claims To Be Chase Morgan
7
  Chase Bank
6
  Chase Fraud Protection
2
Caller Type
  Scammer/Fraudster
24
  Text/SMS
2
  Survey
1

File a Complaint

Owner Info for 800-307-3161

Caller ID for (800) 307-3161:

Toll Free Call

(800) 307-**** Phone Numbers

Toll Free number

User Complaints for (800) 307-3161

Caller name: 800 SERVICES

Caller type: Unknown

Claim to be Chase Fraud, I got disconnected, so called directly to Chase and was connected to the fraud department, who could NOT verify the number that called me. They checked and there was nothing in their system under my card indicating any call was made to my home, which is automatically done by their system. Glad I got disconnected from a potential scam call. Do not trust, better to hang up and make call back to your bank or credit card to get any problems straightened out these days!

- Anonymous
Illinois

Was this comment helpful?   Yes   No   +14

[Reply]   March 22, 2017

Caller name: Chase Fraud Department

Caller type: Unknown

It's a legit number.

1. If it sounds suspicious, hang up call the number on the back of your card.

2. Tell them what happened verify your information and ask them if the earlier number was in their database or a scam number.

3. If it was for real, ask them/take the necessary steps to secure your account. ie: add more security questions, have them send you a new card, etc.

4. If you're a super suspicious person and you think everyone is out to get you, visit your nearest chase bank and have someone assist you there.

*1-800-307-3161* is actually the Chase Fraud Dept direct line according to 5 different chase reps via phone and branches.

- Mr Common Sense
Illinois

Was this comment helpful?   Yes   No   +10

[Reply]   March 31, 2017

Caller type: Scammer/Fraudster

Automated voice left on voicemail stating they were from Chase Fraud Center asking for a call back to verify some suspicious activity on my account. I called back but was immediately suspicious as it was an automated voice. It asked me to verify my identity so I immediately hung up.

- Anonymous
Illinois

Was this comment helpful?   Yes   No   +9

[Reply]   October 29, 2016

Caller name: Claims To Be Chase Morgan

Caller type: Scammer/Fraudster

I received a text message...asking me if I used my card for an escort service...of course I did not. I texted back no, but went online to my account and no such transaction appeared. I received a text back saying they will call me to suspend my card.
So I googled Chase's number and this number. Didn't even answer the calls just blocked the number. Then reported them... This number is NOT Chase. Hang up on them. Do not give them anything.

- krene
Oregon

Was this comment helpful?   Yes   No   +6

[Reply]   July 5, 2017

Caller type: Scammer/Fraudster

Fraudulent Chase number. Hang up right away. Canceled my card with the real chase immediately.

- Anonymous
Washington

Was this comment helpful?   Yes   No   +5

[Reply]   November 15, 2016

Caller name: Chase Bank

Caller type: Unknown

This number is a legitimate number from Chase Bank Fraud Dept.
I had a bunch of charges on my card that I made in a difference state-(more than usual). They wanted to know if the purchases were purchases that I had made. I just had to verify that they were my purchases. Thanks Chase for looking out for me.

- Tim
Kentucky

Was this comment helpful?   Yes   No   +4

[Reply]   March 19, 2017

Caller name: Chase Fraud

Caller type: Scammer/Fraudster

Phishing scam, use the customer service number on back of your card to verify.

- James
New York

Was this comment helpful?   Yes   No   +4

[Reply]   March 3, 2017

Caller name: Chase Bank

Caller type: Unknown

Legit number, debit card info was stolen and a transaction of $157 I didn't make was declined at a Stop and Shop pretty far from where I live. I got a text telling me to call this number, there was weird waiting music and an automated voice, but when I finally got a person, they told me to call the number on the back of my card. Talked to customer service, confirmed that the fraud was real, got a new debit card sent.

- ls
New Jersey

Was this comment helpful?   Yes   No   +4

[Reply]   December 30, 2016

Caller type: Unknown

Just call the number on the back of your card if you are in doubt.

- Anonymous
Arizona

Was this comment helpful?   Yes   No   +4

[Reply]   December 4, 2016

Caller name: Chase Fraud Department

Caller type: Unknown

This is a legit phone number. I had my debit card number stolen and verified everything this morning with Chase. Someone charged $700 to my card and everything has been taken care of. I told the rep that they need to show this number on their website so people know it is legit.

- JS
Michigan

Was this comment helpful?   Yes   No   +3

[Reply]   September 5, 2017

Caller name: Claims To Be Chase Morgan

Caller type: Scammer/Fraudster

Claims to be Chase "debit" fraud department. I also received a text message and my mother received a call for me at her house multiple times. Blocked my number and called the number back. They ask for your phone # or debit card #. No way to speak to anyone. TOTAL FRAUD!!!!

- Anonymous
Ohio

Was this comment helpful?   Yes   No   +3

[Reply]   June 14, 2017

Caller name: Chase fraud

Caller type: Unknown

FAKE CHASE FRAUD COMPANY. CEOOKS.

- Jack
California

Was this comment helpful?   Yes   No   +3

[Reply]   May 8, 2017

Caller type: Unknown

This number is in fact Chase Bank Fraud. It is legitimate. I get a call from them when I purchase items overseas or buy large electronics online. Personally, I don't like how Chase Bank manages their fraud devision, so when pressed, I usually just tell them I'll resolve the issue at the local branch. You can even call this number to report your card missing or stolen and they'll coordinate getting your replacement sent.

- paul
Texas

Was this comment helpful?   Yes   No   +3

[Reply]   January 26, 2017
In response to:

Okay, about half of the posts here say that this is a scam and the other half say it is not. If it IS as scam, how the h**l are they getting any part of my credit card number and my last three transactions, to the penny. I did call Chase Credit Card Services (not the number in the IM) and they said it was not one of their numbers. Still, who ever sent it knew a LOT about how I use my credit card.

If this is "legit" then Chase should not be IMing any part of my CC number in "Clear" (unencrypted) text. They should also not be broadcasting my transaction history. IMHO, you should consider this a scam (even if it is not) just to be safe. If you actually want to contact Chase, do so with their regular numbers posted on their "official" Web site.

Caller name: Claims To Be Chase Morgan

Caller type: Scammer/Fraudster

I know for a fact that these jerks are fraud!! I have a Chase account, but these idiots called me on my home phone, which CHASE DOES NOT HAVE!! There is NO WAY it could be legit Chase people. And the reason there are some people on here saying it's legit, is because these slimy b******s are the ones posting! They Google the number, just like you and I did, then click on the links and write these fake posts so people will think it's legit. As others have said, NEVER return phone calls on the number they leave. Always call the number on the back of your card. People who scam hard working people out of their hard earned money deserve to rot in h**l.

- JustMe
California

Was this comment helpful?   Yes   No   +2

[Reply]   September 9, 2017

Caller type: Unknown

Okay, about half of the posts here say that this is a scam and the other half say it is not. If it IS as scam, how the h**l are they getting any part of my credit card number and my last three transactions, to the penny. I did call Chase Credit Card Services (not the number in the IM) and they said it was not one of their numbers. Still, who ever sent it knew a LOT about how I use my credit card.

If this is "legit" then Chase should not be IMing any part of my CC number in "Clear" (unencrypted) text. They should also not be broadcasting my transaction history. IMHO, you should consider this a scam (even if it is not) just to be safe. If you actually want to contact Chase, do so with their regular numbers posted on their "official" Web site.

- Anonymous
Washington

Was this comment helpful?   Yes   No   +2

[Reply]   April 6, 2017

Caller type: Unknown

I did get a text alert that sent me to this number. I was suspicious so I called the number on my card instead. There was fraudulent activity on my card. I would say if you are in doubt you should call a number you trust, but definitely follow through on any indication that there might be something wrong with your card.

- Anonymous
Texas

Was this comment helpful?   Yes   No   +2

[Reply]   December 24, 2016

Caller name: Chase Fraud

Caller type: Unknown

YES PEOPLE....this is a legitimate number for the Chase fraud department. I made a 1700 debit transaction on my card and received a call from this number. I had to verify my purchase as they put a hold on my card after it went through. I had to call this number to have my debit card activated again. So chill out, this number is the real deal.

- Brenda
Minnesota

Was this comment helpful?   Yes   No   +2

[Reply]   December 16, 2016

Caller name: Chase Fraud Department

Caller type: Unknown

I received an email from Chase Debit Card Fraud Prevention <chase.fraud.prevention@info.chase.com> listing several transactions I did not make, ending with the last transaction I did make myself. Then I received a text with the same information. I did not respond to the email or the text and called the legitimate number on the back of my debit card directly to check and the automated system said my card had already been restricted. They read me the attempted fraudulent charges and are mailing a new card. Just contact your bank directly to confirm. I see our comments are being voted down by some panicked users.

- Anonymous
Texas

Was this comment helpful?   Yes   No   +1

[Reply]   September 9, 2017

Caller name: Chase Fraud

Caller type: Scammer/Fraudster

Called me three times within 2 hours time asking to call back about illegal activities on chase account

- Anonymous
New York

Was this comment helpful?   Yes   No   +1

[Reply]   June 29, 2017

Caller name: Chase Fraud Department

Caller type: Scammer/Fraudster

Knew my whole card number, name, said my name on my own account was not right and when she put me on hold to verify, i hung up because i sent the number to my dad (who works for Chase) and said it was no the chase fraud number. I then called chase fraud directly and that number sucked 60$ out of my account while i was on hold.

- Anonymous
New Jersey

Was this comment helpful?   Yes   No   +1

[Reply]   March 28, 2017

Caller name: Chase Fraud

Caller type: Text/SMS

Received a text at 1 AM from "Chase fraud" saying that there was a 65 dollar charge on my account at a direct marketing co? And to call their number which doesn't match up to any of the numbers on the back of the chase card. And that they would call me from 7am to 12 am to confirm the fraud to cancel my account. This is a sure tell sign they aren't legit and are just a scam! Not going to be answering my phone to any random numbers. Canceling my checking account ASAP tomorrow!

- Anonymous
Arizona

Was this comment helpful?   Yes   No   +1

[Reply]   November 29, 2016

Caller type: Unknown

They just called saying they needed to verify my account to prevent fraud. Kind of fishy because I just tried to purchase something online from a store located in the United Kingdom... is this legit or? Some of the information I've seen on the internet says it's legitimate but the rest says it's not. I called Chase but he honestly wasn't much help

- Georgia
New Jersey

Was this comment helpful?   Yes   No   +1

[Reply]   November 23, 2016

Caller name: Chase Fraud Department

Caller type: Scammer/Fraudster

claimed that my recent purchase with my debit card ending in **** had suspicious activity. Please call 800-307-3161

- Anonymous
United States

Was this comment helpful?   Yes   No  

[Reply]   November 26, 2017

Caller name: Chase Fraud Department

Caller type: Unknown

I received two phone calls and and a text. I didn't call this number but I did call Chase and someone did use my CC. So this was a valid call. I received a phone call, text and email.

- Lisa S
Oklahoma

Was this comment helpful?   Yes   No  

[Reply]   November 26, 2017

Caller name: Chase Fraud

Caller type: Text/SMS

Called Chase directly and they said that they weren't trying to get hold of me so whoever texted was a scammer.

- Anonymous
Texas

Was this comment helpful?   Yes   No  

[Reply]   November 19, 2017

Caller name: Chase Fraud

Caller type: Scammer/Fraudster

Received text from this number saying my card was used to purchase gasoline in Florida. When I called this number I was told to verify my name and then put on hold. After a few minutes the recording said there was no customer rep to attend my call and hung up. I then realized the number was used to verify my info and use further my account. I called the number in the back of my card and the real Chase rep helped to stop the unauthorized payment. DO NOT FALL FOR THE SCAM, DO NOT CALL THIS NUMBER!

- vquinnc
New York

Was this comment helpful?   Yes   No  

[Reply]   November 11, 2017

Caller name: Chase Fraud Department

Caller type: Unknown

This is not a fake number, I got a text and call reportig a fradulent charge on my account. I was suspicious abou this number so I called my local chase branch but they transferred me to this number, it is the chase fraud department. Even in the email chase sends you they link this number. If you get a call from this number dont ignore it, you have fraudulent activity

- Anonymous
Louisiana

Was this comment helpful?   Yes   No  

[Reply]   November 6, 2017

Caller name: Chase Fraud Department

Caller type: Unknown

I received a text that there was a suspicious chg on my card
i was asked to choose 1 for yes-2 for no if i made the chg
I chose 2 since i did not charge anything.
there was also a missed call from this #.
I googled the # and it brought me here where there are differing experiences
I called the chase # on the back of my debit card in question and it was a valid call.
After i responded to the text, they put a hold on my acct and after talking with the chase rep
we cancelled my card.. it was hacked and Thank you Chase for noticing I never order from the type of .com company that tried to infiltrate my acct. And NO charges were ever posted.

- lynn
United States

Was this comment helpful?   Yes   No  

[Reply]   October 27, 2017

Caller name: Chase Fraud Department

Caller type: Scammer/Fraudster

I received an Voicemail concerning one of my transactions. I decided to contact the Chase 1-800 number: 1-800-935-9935
concerning the 1-800-307-3161, the gentlemen informed me that it is a Chase number and there are several 1-800 numbers for Chase Fraud Department. He said I did the correct thing by contacting the real 1-800 Chase number or local branch and googled the number as well instead of calling the 1-800-307-3161. Please pass this along. He informed me when you use the card as a credit or debit a different way from what you normally do, it trigges the Fraud Department alert. Glad to have checked it out.

- Anonymous
Texas

Was this comment helpful?   Yes   No  

[Reply]   October 26, 2017

Caller name: Chase Fraud Protection

Caller type: Scammer/Fraudster

Called me after I made a transaction asking for more info. Later got a call from a random person asking for money.

- Anonymous
Illinois

Was this comment helpful?   Yes   No  

[Reply]   October 13, 2017

Caller name: Chase Fraud

Caller type: Survey

My son got text that someone tried to use his card. Then the number above called our home. They did not leave a message

- Anonymous
Kentucky

Was this comment helpful?   Yes   No  

[Reply]   October 8, 2017

Caller name: Chase Fraud Department

Caller type: Unknown

Received a text..... Free Msg: Chase Fraud: We will callyou between 7 a.m.-10 p.m. local time or call us at 800 307-3161. For security, we may block your card, preventing usage.
Then they actually called. NOT Chase checked account and called Chase to confirm.

- Anonymous
Texas

Was this comment helpful?   Yes   No  

[Reply]   October 4, 2017

Caller name: Chase Fraud Department

Caller type: Scammer/Fraudster

"The Chase Debit Card Fraud Department" called and left a message on my work fax line (which we've had for over 5 years) claiming that they needed to confirm some recent activity on a Chase Debit or ATM card for a random person I have never heard of- even giving the last four digits of the card. I looked on the back of my Chase Card and this number is not listed there... very suspicious!!

- Anonymous
Arizona

Was this comment helpful?   Yes   No  

[Reply]   September 26, 2017

Caller name: Chase Fraud

Caller type: Scammer/Fraudster

indian accent. probably a call center wanting your debit card information.

- Anonymous
Texas

Was this comment helpful?   Yes   No  

[Reply]   September 22, 2017
In response to:

Claim to be Chase Fraud, I got disconnected, so called directly to Chase and was connected to the fraud department, who could NOT verify the number that called me. They checked and there was nothing in their system under my card indicating any call was made to my home, which is automatically done by their system. Glad I got disconnected from a potential scam call. Do not trust, better to hang up and make call back to your bank or credit card to get any problems straightened out these days!

Caller name: Chase Fraud Department

Caller type: Unknown

Got a text message claiming that Chase Fraud Department would call me soon because my card was frauded. Then a call came in. I tried to login in my account while I was talking to the self-claimed Chase rep. She wanted to collect my personal information to "verify". I said should I verify you first? Maybe I'd better to contact Chase customer service initiavely to check my account? She immediately asked me to call the number on the back of my card and then hung up the phone. Then I got into my account. No record of the frauded transaction claimed. Then I searched internet and saw the comments of the number. Now I even lost interest to call Chase anymore...

- Anonymous
New York

Was this comment helpful?   Yes   No  

[Reply]   September 11, 2017
In response to: Brenda

YES PEOPLE....this is a legitimate number for the Chase fraud department. I made a 1700 debit transaction on my card and received a call from this number. I had to verify my purchase as they put a hold on my card after it went through. I had to call this number to have my debit card activated again. So chill out, this number is the real deal.

Caller name: Chase Fraud Department

Caller type: Unknown

Get a life muther rucker.

- I screwed your wife
Ohio

Was this comment helpful?   Yes   No  

[Reply]   August 11, 2017

Caller name: Chase Fraud Department

Caller type: Scammer/Fraudster

Claimed to be Chase Fraud Department calling to verify charges on my account. I called Chase directly and they stated they did not make any phone calls and my account did not need verification or approval for charges. Phishing scam. Be careful because they are very, very good. Email, phone call and text all within minutes.

- Anonymous
Illinois

Was this comment helpful?   Yes   No  

[Reply]   August 1, 2017

Caller name: Chase Fraud Department

Caller type: Unknown

Person called my mobile number and identified self as part of Chase Fraud Prevention. Person wanted to confirm my name but provided a name that was not familiar to me or my own (obviously LOL). Person then asked if I had accounts with Chase. I said yes but I was not willing to provide him with any information. I asked for his contact number so I could call back. He provided this number 800-307-3161 and also stated to call the number on the back of a credit card. I called the number on the back of my card and spoke with Fraud Prevention. The goal was to determine if someone's account has my telephone number associated with it. No evidence of that was noted. Fraud prevention stated that they would never ask for identification or any other information. They would already have what is needed and would be asking specifically about an account that they are working on.

- Anonymous
New Jersey

Was this comment helpful?   Yes   No  

[Reply]   July 20, 2017

Caller name: Chase Fraud Department

Caller type: Scammer/Fraudster

Called claiming suspicious activity on my card.

- Anonymous
California

Was this comment helpful?   Yes   No  

[Reply]   July 4, 2017

Caller name: Chase Fraud Department

Caller type: Scammer/Fraudster

I received 2 calls from this number on my home phone in one hour with no message being left. Then received a call and text from same number on my cell phone. This time messages were left claiming to be from the Chase fraud department. I called Chase using the phone number on the back of my card, and relayed the information to a customer service representative. The rep stated this number is in no way related to Chase and to not respond to any future calls. Advised me that this is happening to a lot of customers and if it happens again to report it to Chase. I have read other comments on this site stating this is not a fraudulent call. Please do not listen to them!! Take the time to call Chase using their number on the back of the card 800-935-9935. It's better to be safe than sorry, and maybe these fraudulent callers can be stopped!

- Kim M.
Florida

Was this comment helpful?   Yes   No  

[Reply]   June 29, 2017

Caller name: Claims to be Chase Morgan

Caller type: Scammer/Fraudster

Called claiming to be fraud Dept with Chase Bank. The next day, $43.98 was withdrawn from my checking account.

- Gabrielle Korman
Florida

Was this comment helpful?   Yes   No  

[Reply]   May 12, 2017

Caller name: Unidendified

Caller type: Unknown

Time to play, "Connect the Dots"...
We must all have something in common for them to contact us and I have a couple of suspicions on what that might be.

Anyone who has been contacted and told to call this number, do you make any purchases from Sony Entertainment Network or any purchases from Linden Lab, owner of the game "Second Life"?

Lets just call it "intuition" :)

- Anonymous
Washington

Was this comment helpful?   Yes   No  

[Reply]   April 6, 2017

Caller name: Chase Bank

Caller type: Unknown

This number is a legitimate number from Chase Bank Fraud Dept.
I had a bunch of charges on my card that I made in a difference state-(more than usual). They wanted to know if the purchases were purchases that I had made. I just had to verify that they were my purchases. Thanks Chase for looking out for me.

- Tim
Kentucky

Was this comment helpful?   Yes   No  

[Reply]   March 19, 2017

Caller name: Chase Fraud Department

Caller type: Unknown

This is a phishing scam trying to portay to be Chase Fraud Department.

I called Chase and this is not one of the department's.
I don't even have a Chase account.

I also seen this on the Chase website,so I guess this scam is quite common now:

https://www.chase.com/digital/resources/privacy-security/questions/fraud

- Joey
Pennsylvania

Was this comment helpful?   Yes   No  

[Reply]   March 1, 2017

Caller name: Chase Debit CArd Fraud

Caller type: Unknown

Wanted me to verify charges. I hung up

- Mikael Wagner
California

Was this comment helpful?   Yes   No  

[Reply]   February 23, 2017

Caller name: Chase Credit Card Fraud Dept

Caller type: Unknown

I receive calls from this number. Is a recording, not live person to talk to.
I do not have a credit card with my nickname,, I only use my legal name.

- Jacqueline Steinwart
Arizona

Was this comment helpful?   Yes   No  

[Reply]   February 15, 2017

Caller type: Scammer/Fraudster


- Anonymous
Illinois

Was this comment helpful?   Yes   No  

[Reply]   February 2, 2017

Caller type: Unknown

Received a txt saying Chase Fraud and to give the number a call.

- Anonymous
California

Was this comment helpful?   Yes   No  

[Reply]   January 18, 2017

Caller name: Chase Fraud

Caller type: Unknown

I received a text message first saying they were fro Chase Fraud did I try and use my card for a purchase of 59.99 on 12-27-2016 ..I had not of course since I was still in bed they had my card ending in my number said they would call between 8 am and 10 pm I got a call from them 10 mins later wanting to verify some information my name, phone number, address I said no they said they would cancel my card and I told them no I would go to the bank they quickly said ok then hung up I still am not sure it was or wasn't them but, my bank is not even open yet so when it does open I am going to call them ..just beware

- T.B
California

Was this comment helpful?   Yes   No  

[Reply]   December 27, 2016

Caller type: Unknown

Chase's fraud department is INCOMPETENT. They have blocked my card for charges under $50 within my normal spending patterns. I have asked them to remove me from their "Fraud Detection" numerous times but they refuse.

I just called this number and they acted VERY much like either a fraud or jerks.

I'm moving to another bank.

- Anonymous
Georgia

Was this comment helpful?   Yes   No  

[Reply]   December 18, 2016

Page: 1 2 Next

File a Complaint for 800-307-3161

Copyright 2012-2017 CallerCenter.com