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About (727) 373-**** Phone Numbers
Numbers with this prefix were first introduced in 1998.While 7273731137 was originally issued by the company above in the location mentioned, the owner of the phone number (727) 373-1137 may have transferred it through a process called porting.
User Complaints for 727-373-1137
In fact this is a USAA contracted agency called PSI that is running telephone surveys. If you feel uncomfortable providing any kind of answers over the phone ( which is totally understandable ) ask them to mail you their questions directly. These days its hard to trust these telemarketters
I have no problem giving service feedback to USAA, I just don't agree that they hire outside people to conduct these surveys. Why won't they mandate their own staff with the task? I am tired of all these company outsourcing and then we , the consumers are completely oblivious as to whom we are really speaking to
this number keeps calling my cell phone, which is pay-by-the-minute.
I don't give ANYONE outside my family my cell phone number, which is used exclusively for genuine emergencies and family matters. I am a longtime USAA member, but have not given USAA or any other business permission to call my cell phone. I resent the intrusion on my time and privacy.
Caller name: PSI
You get these calls because you have not OPT out of sharing your personal information, by law USAA "can" sell your personal information if you FAIL to OPT OUT, go to USAA online and OPT out.... USAA has sold your personal information to PSI so PSI can exploit you... or do what I do I call them and annoy them.......... it's fun........ keep calling them back waist their time!...... I like to think as long as they are on the phone with me I'm keeping them from calling someone else!!!!
Caller name: PSI
I am a USAA customer, and I tell you what, I DO NOT want to be contacted by phone at 8:00PM at night after a long work day where I busted my a*s to earn the money to even pay the bill USAA sends me every month, to have some third party dumbass have me "update" or "confirm" the information that is ALREADY in my file.. The same information I have to update every six months when I renew my policies.... Really stupid time consuming waste of my energy. How do we stop PSI ??!! Are they even reading these sounding boards ?? LEAVE ME ALONE PSI !!!!!!!!!!
Caller name: USAA Update Auto Policy
I agree. I am sick of them calling me every year to "ask me some questions to update my auto policy". I don't want to take 5 minutes out of my busy schedule to do this every single year. MY POLICY HASN'T CHANGED. IF IT CHANGES, I WILL CALL YOU. How hard is that? If I have to pay a little more at Progressive to avoid being called every year during the Holidays to "Update My Auto Policy", I will do so. Just leave me to my business.
Caller name: PSI for USAA
... if they only ask you for information that is on file, then why call at all? Why not just send me a message through the USAA website like they do for mortgage and investments? Ask me to go to the site, login, and then take me to a page with all the data fields they need reviewed, and ask me to verify/edit, and then require me to check on a "verified as accurate" radial button or something? I do not like the calls and it is so easy to move to others these days. 34 years of USAA'ness would be a shame to toss in the bin, and my wife's account and both teenage kids account would migrate with me.
Now look at Professional Survey Inc's (the caller's) website professionalsurveys.com and you can see the first item under performance is "Identifying policy uprate potential". They are all about bringing in incremental income to their clients like USAA.
I received a call a day or two after USAA had sent me a letter staing that I would receive this call. I am certain it is genuine, they do it every so often ( have had USAA 40 years), however I wish they would allow members the option to provide this information by mail instead and opt out of phone calls.
BTW it totally sucks that this site is using advertsing as a verification code here!!!
Caller name: usaa
i've been a USAA member for 30+ years, and i have never been harassed by them as i have with these phone calls. i've very disappointed in USAA. if they don't stop, i'll simply take my business elsewhere. Shame on them . . . .
This Survey caller from PSI is very sketchy. Questions ask to update Auto Policy? USAA after all these 20+ years we outsource to this. I was not even the policy holder no less and asking me questions how the policy holder employment, cars ,where we drive, etc. Can they track the vehicle do we have a tracking system, etc I asked for information in the mail to be sent warning us they need update and what happened to using USAA online and doing all your Insurance needs and updates.
Caller name: ??
It was from USAA asking about my cars mileage and driver information, I was hesitating in answering their questions but they knew too much info about my account, seem legit. I also checked my account after I spoke to them and they updated my mileage and info.