617-918-7881

Caller ID:
Location:
Complaint Level
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Caller Name
  Defenders, Inc; Protectyourhome.Com
1
Caller Type
  Telemarketer
1

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Owner Info for 617-918-7881

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Caller ID for (617) 918-7881:

Security

(617) 918-**** Phone Numbers

Landline
Near Boston, Massachusetts
Issued by Verizon New England Inc.

Numbers with this prefix were first introduced in 1996.

While 6179187881 was originally issued with the info above, the owner of the phone number (617) 918-7881 may have transferred it through a process called porting.

User Complaints for (617) 918-7881

Caller name: Defenders, Inc; protectyourhome.com

Caller type: Telemarketer

It looks like this number has been re purposed by another telemarketer.

I received 2 calls from this number today both from a live agent offering home security packages. The agent knew me by full name and said she was from "Home Security Advisors." She went on to say I was" eligible to receive a brand new monitored wireless home security system from ADT worth over $850 at no cost to me with free installation." She then said she had two questions:

1. Do I own my home?
2. Do I currently have a monitored home security system?

Those two questions of course turned in to more questions when I said I already have an alarm system. Once I was done answering her questions she stated she would be transferring me to a security specialist. I was then transferred to an agent. The agent went in to a sales pitch regarding an ADT home monitoring system. I told him I was in a rush and asked if I could have a call back number. He said his pitch would only take a few minutes. He continued on with his pitch. During the conversation he wanted my full name, date of birth, address, and last 4 digits of my social security number so he could run a credit check. I said I wasn't comfortable giving that info to someone who had called me and again asked for a call back number. He said not a problem, he would speak with his supervisor who could override those requirements. After a brief hold he came back and said that I was prequalified for the system. Aside from the name they already had, no other information I gave him was real. He then asked for a credit card to charge me a $99 installation fee. Mind you the initial agent said the system and installation was free. I again asked for a call back number as I wasn't comfortable giving my credit card info to someone who called me. He was very uneasy, but then proceeded to give me 800 698 9454. I hung up. The call back number he gave me was not correct, but based on other bits I picked up during the call I determined the name of the website of the company calling me was protectyourhome dot com. This site belongs to a company called DEFENDERS, Inc. located in Indianapolis, IN. They have a support number of 800 689 9554. Defenders Inc. and ADT have both been in trouble before for deceptive sales practices. Tons of complaints against Defenders Inc on both Yelp and the Indianapolis Better Business Bureau.

- Glenn
Massachusetts

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[Reply]   September 9, 2019

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