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User Complaints for 5595
Got a call from 5595 today on my cell. Identified self as Merrill Lynch and that my debit card was temporarily suspended. Are you kidding me? I don't even have a debit card. Does anyone know what happens if you press1 as they ask? I just hung up.
Got a call at 9am on a Saturday. I work nights, so I was tired and disoriented from being woken up. Listening to the message (about Merrill Lynch card being deactivated), I was concerned. When prompted to press 1 to reactivate and to be transferred to the security center, I became suspicious but pressed one anyway. Unfortunately (or fortunately) I also pressed 3 by accident. The phone went dead and the menu never restarted. Typically, legit automated menu systems will give you a second or two to respond and then repeat instructions. Pressing a "wrong" number triggers something like "I'm sorry, please press 0 for more options or 3 to listen to this message again". It shouldn't just go dead.
I was concerned because I do have a card with Merrill Lynch and I have spent money out of character to my normal habits by making several consecutive large purchases. I also know that if your card is compromised and the bank catches it, they deactivate it and send you a new one. There's no reactivating a deactivated card that I'm aware of. Especially bank of america, who tend to send new debit cards more frequently than I get haircuts.
Caller name: Auto Call
Recieved auto VM phone call from 0000000000 "unknown" telling me that my debit card from Merrill Lynch had been suspended and to press "1" to talk to Merrill Lynch security. I don't have any debit cards - so I hung up. Felt like phishing to me! Glad to see that it was from all the other complaints.
Couldn't understand the name the robot voice said of the bank they claimed to be. Said my debit/credit account was suspended. I called Chase just to make sure my accounts were okay. Phone number that called me was 5595. I hope they step in dog p**p and don't realize it for several days so it sticks to their shoes.
Caller name: Robo call
Just got a call telling me that my credit card had been lost. Obvious scam is obvious. It was from a bank I don't deal with. Reported it to my service provider and sent out a social network shout to let others know. Spread the word. Shut these @ssclowns down.