Complaint Level
Caller Name
  Unknown Telemarketer SCAMMER
  Refused To Provide Their Name
  Process CC Dept
  Process CC Dep
Caller Type

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Owner Info for 360-861-6939

(360) 861-**** Phone Numbers

Near Mccleary, Washington
Issued by United States Cellular Corp. - Washington

Numbers with this prefix were first introduced in 2002.

While 3608616939 was originally issued with the info above, the owner of the phone number (360) 861-6939 may have transferred it through a process called porting.

User Complaints for (360) 861-6939

Caller name: unknown Telemarketer SCAMMER

Caller type: Scammer/Fraudster

Robo call recorded 19 September 2013 from (360) 861-6939
Caller ID: Process CC Dep

This was a really slick call. The caller kept repeating "is that ok?" after asking me questions and I thought it was a scammer who wanted to record me saying "yes" so they could alter the recording of the call and make it appear that I agreed with them for whatever they're trying to pass off on me, but after a while, I realized I was talking to a robot! The robot is queued to advance in the call based on the respondent saying key words, as directed by the robot's questions.

I tried to keep silent until I was afraid they'd disconnect, then I'd say 'hello?' to hold them in the conversation.

I was trying to play with "Robert Green", thinking he was a real person, but finally they disconnected the call.

Here is a transcript of our "conversation":

<me> Hello?
<they> This is Robert from customer care service. How are you today?

<me> Just fine.
<they> The reason for the call is that we're offering relief for unsecured debt. Would you be interested in some financial assistance?

<me> Uh, what sort of unsecured debt?
<they> To be clear, when we say 'unsecured debt', we mean credit card payments, personal loans, and collection accounts. Let me ask you a couple of questions. Is that ok?

<me> Uh, how did you get my number?
<they> Well, I don't, I'm not in charge of the marketing, I don't know where we get the information from. What I do know is that we can save you a tremendous amount of money on your credit card debt. How much debt do you have now?

<me> Oh, loads, don't even ask.
<they> Do you have $8,000 or more in credit card debt?

<me> Ah, easily, yes.
<they> Hey, it looks like you qualify. Well, hold on a minute while I get a consultant on the line, ok? Is that ok? <pause> Are you there?

<me> Hello? I'm here.
<they> Is that ok? Great, I'm gonna transer you to a specialist, you're gonna be on a brief hold, so don't hang up. Is that ok?

<me> Hello? Hello?
<they> Yeah. Yes. Are you there?

<me> Hello? Hello?
<they> Yes. He'll be with us shortly. Is that ok?

<me> What did you say your name was?
<they> Robert Green. <pause> We need this information to continue. Is that ok?

<me> Robert Green?
<they> Yes. Is your credit card debt $8,000 or more?

<me> Uh, easily.
<they> Ok, that wasn't clear. Can you, can you say that again?

<me> Yeah, I'm seeing some very interesting things about you on the Internet. Looking up your phone number.
<they> Do you have $8,000 or more in credit card debt?

<me> Oh, easily.

<they disconnected the call here>

Thanks to Google Voice ( www.google.com/voice ) you can hear the recording on my Spam Calls web page:


Signup for your own free Google Voice account at www.google.com/voice and avoid telephone call spam

- John of Lower Merion
New Jersey

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[Reply]   February 23, 2014

Caller name: Process CC Dep

Caller type: Telemarketer

Process CC Dep is what showed up on my caller ID. I was asked if I needed any financial assistance. The caller was taken back when I promptly told him my house, cars, and all adult toys I own are paid for, I have never had a credit card balance and I suggested he too should consider becoming totally debt free. All he could say was a polite thank you and good-bye.

- Anonymous

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[Reply]   October 8, 2013

Caller name: Refused to provide their name

Caller type: Telemarketer

This person is continually harassing the staff at my cafe.

- M & M's Cafe

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[Reply]   October 2, 2013

Caller name: Process CC Dept

Caller type: Unknown

keeps phoning - disconnects when answers

- Anonymous
New York

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[Reply]   September 26, 2013

Caller type: Unknown

360-861-6939 keeps calling my phone

- Kim
United States

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[Reply]   September 18, 2013

Caller type: Telemarketer

Disconnects when answered.

- Uben
North Carolina

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[Reply]   August 23, 2013

Caller type: Unknown

Our business is receiving calls from this number, and all our numbers are on the do not call registry. Irritating . . . .

- Anonymous
United States

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[Reply]   August 20, 2013

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