0783296851

Complaint Level
Low
Medium
High
Caller Name
  Sir Michael John From Telstra (Pretending)
3
  Telstra
1
  SCAM ( Said Called From Telstra But He Was Not Really)
1
  Said She Was From Telstra
1
  Pretends To Be Telstrascc
1
Caller Type
  Scammer/Fraudster
8

File a Complaint

Owner Info for 0783296851

User Complaints for 0783296851

Caller name: SCAM ( said called from Telstra but he was not really)

Caller type: Scammer/Fraudster

Received call similar to below post
https://crowdsupport.telstra.com.au/t5/Home-Broadband/Call-from-quot-Telstra-Technician-quot-requested-remote-access/td-p/214049

I received a phone call today (16/05/2017 at 2:00pm) from a person claiming to be a telstra technician. He informed me that my home broadband connection will be disconnected tomorrow unless I let him "fix" my computer. He claimed that my computer is downloading a lot of viruses without me knowing and if I don't fix it now my whole computer may become corrupt within the next couple of days.

From the beginning of the phone call I was very suspicious but went along with him anyway. He asked me to turn my computer on, so I did. He asked me to open Event Viewer and then show a list of application event logs. I was asked to open one of the logs, and he then asked if there was an option to delete to entry. There was no such option, to which he explained that there should be a delete button, and this was "proof" that my computer is under attack. He then asked me to go to the team viewer web site, at which point I refused to go any further. He told me he would transfer me to his supervisor, and then simply handed the phone to his supposed supervisor, who told me that I must go to the team viewer website and grant them remote access. I ended the call at that point by simply hanging up.

These people did not try to identify me when I answered the call, ie ask me to confirm my bigpond user name/account number/address etc. not even my name. When I asked them to confirm where they were calling from, they gave me an address in NSW, not the answer I was looking for. I was wanting them to confirm the department they were calling from, which I exclaimed, and he responded aggressively that he was a telstra technician and gave me an employee id number. These things, coupled with the fact that they requested remote access to my computer just seemed too dodgy to go along with.

- SP
Australia

Was this comment helpful?   Yes   No   +5

[Reply]   May 15, 2017

Caller name: Said she was from Telstra

Caller type: Scammer/Fraudster

She said Telstra had noticed malicious downloads on our home computer, I asked her how is this so as we don't have a home computer so she hung up.

- BM
Australia

Was this comment helpful?   Yes   No   +3

[Reply]   May 21, 2017

Caller name: Sir Michael John from Telstra (pretending)

Caller type: Scammer/Fraudster

Another "computer viruses threat" scam, but this time I managed to get two more of their "headquarters" phone numbers.
In the opening sentence he told me he is from Telstra helping customers to eliminate pc virus threats. I asked his full name (Sir Michael John is what he called himself), his contact number (I could see the number he was calling from but he gave 02 7547 1634 as headquarter's number), and employee ID number (D008621, fake I'm sure).
When I insisted that I'm going to call Telstra to check out his story, he told me to call "Telstra headquarter number 03 901 9770" while he remain online. I hanged up and contacted Telstra scam report number which is 132200 and told them every details.
Although I'm an Optus customer, the actual Telstra guy was very polite and helpful.

- Anonymous
Australia

Was this comment helpful?   Yes   No   +1

[Reply]   May 26, 2017

Caller name: Sir Michael John From Telstra (Pretending)

Caller type: Unknown

Got quite nasty with me & made derogatory remarks.. I hung up on him.. said he was from Melbourne..

- A Redmond
Australia

Was this comment helpful?   Yes   No  

[Reply]   June 24, 2017

Caller name: Pretended to be from Telstra

Caller type: Scammer/Fraudster

Claimed there was a problem with internet and he could fix it if I went to my computer. Was an obvious scammer.

- Anonymous
Australia

Was this comment helpful?   Yes   No  

[Reply]   June 9, 2017

Caller name: Telstra

Caller type: Scammer/Fraudster

Soo good to see they are at it again , just had my third one for today , gotta love their persistence really and so far ive been shocked today i havent had one get abusive with me YET .
Normally after playing obnoxious violin music at them for a couple of minutes they hang up and ring back usually with a few choice 4 letter words .

- Dave
Australia

Was this comment helpful?   Yes   No  

[Reply]   June 7, 2017

Caller type: Scammer/Fraudster

Over this calls every day between 12pm and 2 pm

- Anonymous
Australia

Was this comment helpful?   Yes   No  

[Reply]   June 6, 2017
In response to: BM

She said Telstra had noticed malicious downloads on our home computer, I asked her how is this so as we don't have a home computer so she hung up.

Caller type: Unknown

I do the "I have no computer " all the time now , but going to invent something more engaging now . like after 3 minutes do the " I will give you to my daddy now" or " this is a recording plz leave message". should be fun.

- willem
Australia

Was this comment helpful?   Yes   No  

[Reply]   May 25, 2017

Caller type: Unknown

Another scam call. I just hung up

- Anonymous
Australia

Was this comment helpful?   Yes   No  

[Reply]   May 23, 2017

Caller name: Pretends to be Telstrascc

Caller type: Scammer/Fraudster

Scammer trying to get you to download malware on your computer. Claims to be from telstra.

- Sam
Australia

Was this comment helpful?   Yes   No  

[Reply]   May 21, 2017

Caller type: Unknown

Scam calls persistently from this number

- Anonymous
Australia

Was this comment helpful?   Yes   No  

[Reply]   May 19, 2017

Caller type: Scammer/Fraudster

I have heard of scams where they ask you to go to your computer and turn it on and then some how take over your computer, however it never happened to me until last week.

I had a call from an anonymous number, she said she was from Telstra and there was something wrong with my internet and if we didn't fix the problem now it would disconnect very soon.
Straight away i knew something was wrong, but i kept talking to them.
she handed the phone to her supervisor who than told me to press the window key and the R key at the same time.
I said i was doing as she asked but nothing was happening.
(i was really writing an email) she told me to do it 3 times until she figured out that i was wasting her time and she hung up on me.

- Superb
Australia

Was this comment helpful?   Yes   No   -1

[Reply]   May 16, 2017

File a Complaint for 0783296851

Copyright 2012-2017 CallerCenter.com