Welcome to Caller Center
Consumers helping consumers fight phone spam.
CallerCenter.com is a free consumer complaints board for reporting telephone calls. Report suspicious phone numbers to the world. Use the search box to see if someone has already reported the number. After filing a complaint here, we suggest you also file a complaint with the authorities and learn how to get the caller's name and address. Make your voice be heard.
United States: National Do Not Call Registry
While the DNC list is not growing at the same rate as when it first launched in 2003, more and more people are signing up every day. At the end of 2010, the FCC report estimates approximately 672 million phone numbers are assigned to a person or company. The FTC also estimates that over 183 million numbers were on the National Do Not Call list by 2010. From these numbers, it is estimated that over 25% of the assigned phone numbers in the US are signed up for the National Registry. A report by the Bush Administration in 2007 estimates that up to 72% of Americans had registered on the list. During the same period, the CTIA estimates approximately 303 million of those phone numbers were wireless meaning that approximately 45% of issued numbers are wireless. While wireless numbers do not need to be included on the registry to avoid unsolicited calls, consumers may still add their wireless number to the list. FCC regulations prohibit the use of automatic dialers from calling cellular numbes under any circumstance. Learn more about the Do Not Call list including how to sign up. Since 2005, any number added to the Natiional Registry will remain unless the number becomes invalid, disconnected, reassigned, or the owner of the number requests removal.
Popularity by State
The map below shows the number of registrations on the DNC list per 100k residents as of Sept 2016.
Recorded Messages: The Rise of the Robocall
While the growth of new registrations has slowed, the number of complaints filed is growing every year. Over 5 million complaints were filed with the FTC in 2016 - more than ever before.
On September 1, 2009, the National Registry began accepting all complaints regarding calls using a recorded message, regardless of the registration status of the called number. As you can see from the graphs below, a great deal of those complaints were filed against auto-dialed calls that play a recorded message (aka. robocalls). While around 43% of complaints reported in 2010 were due to robocalls, that percentage skyrocketed over the next few years to 64% in 2016.
Total Complaints by Year
Complaints for Recorded Messages
* Stats are only available prior to Oct 2016. The remainder of the year is estimated.
The DNC list will not stop all unsolicited calls. The following types of calls are still legal.
- The registry applies to residential lines only (no business lines can be registered)
- Calls from political organizations
- Calls from non-profits
- Calls for surveys
- Calls from companies which the consumer contacted in the past 31 days unless the company is asked not to call
- Calls from debt collectors
Canada: National Do Not Call List
The Canadian Do Not Call list has been administered by the Canadian Radio-television and Telecommunications Commission (CRTC) since 2006. Like the DNC list in the US, phone numbers do not need to be resubmitted, but there are exemptions for some unsolicited calls like charities, political organizations, pollsters, and businesses with a prior relationship just like in the US. In addition to registering with the national list, Canadians are encouraged to request to be added to each internal company's list of numbers not to call each time they receive an unwanted call. Click here to add your number to DNC CA
United Kingdom: Telephone Preference Service (TPS)
The TPS was introduced in 2009 and revised in 2003. It is regulated by the Office of Communications (Ofcomm), enforced by the Information Commissioner's Office (ICO), and run by the Direct Marketing Association (DMA). Like the Do Not Call lists of the US and Canada, resubmitting or renewing a number already on the list is not necessary. Unlike other countries, the TPS prohibits charities, voluntary organizations, and political parties from making calls to numbers on the TPS with prior consent to do so. However, exceptions do exist for debt collectors. They are not required to screen the numbers that they call through the TPS. Learn more about the Telephone Preference Service including how to sign up.
Caller name: Medic Alert
Caller named "Josh" claims to be from a medic alert and you are on a recorded line. He states "Can you hear me ok?" Do not answer. Josh could be a Russian hacker looking for your information. The Russians are trying to infiltrate US phone lines/accounts/government.
Caller name: Unknown
They asked for my daughter, I asked what it was about. Thry said they are the parts/service center for chevy. My daughter doesn't own a chevy. They called again an hour later saying they were with Land Rover!! These people are amazingly irritating
Caller name: IRS Investigation Dept.
I called the actual Dept. Of the Treasury Internal Revenue Service. The IRS will not call you, they will provide a letter for documentation always. This is a scam. This company had my tax information which bothers me. Laides and Gents seriously get Lifelock.
Caller name: ERS
This is a scam. "Emily" called and said she was trying to serve a summons in my county in Wyoming. If I didn't get served there will be a warrant issued for my arrest. I did call 716-478-4110 and talke to Bill Casey. He told me it was an outstanding payday loan from Payday Loan Yes. Ive never even heard of these people nor do I take out payday loans. I called the attorney general and he gave me info for the banking division in my state, This really shakes a person up.
This man has been calling for several months. As everyone has stated, he has a very heavy accent and is very persistent. He calls some days as many as 10 times, and there seems to be no way of stopping these nuisance calls. He has been told that his services are not needed, but he continues to call on a regular basis. Today he shut down my computer and I have tried unsuccessfully to get it to work. As an elderly person, it saddens me that this man is allowed to do this to people, and there is no recourse for his actions.
The message sounded much like
"Legal Affairs of US Treasury Department of enforcement (taxation?) which has been executed by the US Treasury Department regarding a tax fraud against your name. Ignoring this will be an intentional attempt to avoid an initial appearance before a magistrate, judge, or grand jury for a criminal..............
Call 405-551-2890. Hope to hear from you soon before the charges are pressed against you."
Caller name: recorder says agent will be right with you
RECORDER FORWARDS YOU TO A WOMAN (2ND TIME I HAVE SPOKEN TO HER) SHE ANSWERS HER PHONE HELLO. NOT PROFESSIONAL FOR, AS SHE STATES, A PRESIDENTAL REALTOR. WHEN ASK AN AGENT FOR WHAT SHE ANSWERS BY SAYING WHO IS CALLING. ASKED AGAIN, SAME QUESTION BACK. TOLD ABOUT THE CALLS FROM HER NUMBER WITH NO ONE ON THE LINE. FIRST TIME SHE CALLED AND I CALLED HER BACK I WENT THROUGH THE SAME PROCESS.
Caller name: Officer Kimberly Jones badge: 4165
"Officer Kimberly Jones from Legal Affairs of US Treasury Department of enforcement (taxation?) which has been executed by the US Treasury Department regarding a tax fraud against your name. Ignoring this will be an intentional attempt to avoid an initial appearance before a Majesty, judge, or grand jury for a criminal..."(I stopped taking notes)
Hope to hear from you soon before the charges are pressed against you."
female automated voice
Caller name: Kimberly Jones badge no.: 4165
"Officer Kimberly Jones from Legal Affairs of the US Treasury Department enforcement taxation which has been executed by the US Treasury regarding a fraud against your name. Ignoring this will be an intentional attempt to avoid an initial appearance before a majestry, judge or grand jury....
Hope to hear from you soon before the charges are pressed against you."
- Female automated call
Caller name: Internal Revenue Service
I received a call from this number and a prerecorded message stated that I was to call the IRS back at this number because there was a lawsuit being filed against me. When I called back they wanted my name and when I asked what the information they had on me say my name was. He rattled off a whole houseful of people that apparently used to have my home phone number. I explained tp him that he had the wrong number and that we both knew he was not from the IRS. At that point he stopped responding.
Caller name: Integrated Services
They are calling making threats in regards to an unpaid loan. They are threatening. They won't give any information out about themselves and when I was down to my last 2 payments all of sudden my payments to them we being "returned" as NSF. They never even put the payments through, so it would like a default so I had to pay more money.
They yelled and screamed at me from the second I returned their call. It is harassing phone calls telling me they are going to garnish my wages, etc.
Caller name: Said he was from Microsoft
Kept saying I had malware or viruses or something, did not appreciate his insistence about this, never said anything about how to fix problem. I hope I will not get billed for this phone call or something else. Help!
Caller name: PSV Health Sciences
This company placed an unauthorized charge of $74.00 on my credit card. I had to replace my card and dispute the charge.
When I called 888-240-6317, to complain, I reached a place called Rennasance Retirement. They had never heard of me, or me of them. I keep excellent records, and am very vigilant, glad I caught this when I did. I just hope I can get my money back or have the charge removed.
Caller name: Claimed to be Microsoft
After calling several times a day, we answered, They could barely speak English, claiming to be Microsoft and we asked to stop calling and to be removed off of this list. They swore at us over the phone and we hung up.
Caller name: ITECHALERT
Today, May 24, 2017 this company called me. I was't home, they didn't leave a message but I know they are the "fix computer virus " scammers. Do answer the phone from 631-318-7105 ITECHALERT. They are scammers ... pass this message and warning on to other people.
Called my daughters Cell number in Atlanta and asked for me by name. Daughter said that she could not really understand what the called wanted. I have never given out my family Cell numbers to anyone outside of the family
It doesn't matter that your number is not given out - the scammers manage to get numbers. I've complained to my carrier that 90% of my calls from from robo / scam calls - they say you can pay for a family plan to block unlimited scam calls. I say that the carrier should do more to protect people from these annoying calls. The Do Not Call Registry is useless.
Caller name: EUGENE, OR
This is the second consecutive day they have called four times. I have asked them to quit calling repeatedly. They want me to go to my computer so they can tell me what viruses are on it. I told them to hold on while I went to the computer. They finally hung up after a couple of minutes.
Someone pretending to be a relative sent me a facebook message telling me to text this number to see if I could get money from government programs like DHHS. They suggested that they saw my name on a list of recipients and that they had received $150,000.
Caller name: Big Dawg Storage
This guy John King is a pain in the a*s. He tries to get people into his pyramid scam business by making stupid robocalls. This bunghole uses different robocall numbers like (414) 877 5475. Jerk keeps calling.
Caller name: James Johnson
James Johnson called my mother, claiming that her grandson (my nephew) was in jail for DWI. He wanted me to go to Walmert and transfer $1,425 to Rodrigo Antonia Lopez, 148 Main Street, Montgomery, AL 36106. Supposedly, Lopez was the bail bondsman. This got my poor old mom so worried.
Caller name: Martin Copper/ ACS or ACE Cash Express, Inc.
CASE FILE: ACS - 927864
YOUR UPCOMING COURT DATE: May/30/2017
COURT DATE: May /31/2017
Complaint #: 865977
Company Name : Cash Advance Inc. Group of Companies:
Quick Payday, Personal Cash Advance, Rapid Cash, Sonic Payday, Speedy Cash, My Cash Now, National Payday, Paycheck Today, Payday OK, Cash Central Loans, CashNet 500,CashNet USA, Allied Cash, SuperPawn, Check into Cash, Check Smart, Ezmoney, and Cash land.Mailing address: 935 CULEBRA SAN ANTONIO TX 78251
This is in reference to your Account number 26-8669334 with Cash Advance Inc. in order to notify you that after making calls to you on your phone number, we were not able to get hold of you. So the accounts department of Cash Advance has decided to mark this case as a flat refusal and press legal charges against you.
Do revert back if you want to get rid of these legal consequences and make a payment arrangement within the next 24 hours or else we would be proceeding legally against you.
And this also will be notified to your employer about the case. The opportunity to take care of this voluntary is quickly coming to an end. We would hate for you to lose the option of resolving this before it goes to the next step which is a Lawsuit against you, but to do so you must take immediate action.
You can Email back to get the payment mode too.
We will be forced to proceed legally against you and once it is processed the creditor has entire rights to inform your employer and our references regarding this issue and the law suit will be the next step which will be amounting to $6500.00 and will be totally levied upon you and that would be excluding your attorney charges.
Creditors- Cash Net USA which is a parent company of more then 400 cash websites and internet web portals in USA and operates under different names in different states.
Apart from getting laid off by your current employer after we send them the legal notice you will be blacklisted from getting any job.
Through an IRS (Internal Revenue Service) your social security number will be put on hold causing severe damage to your credit history or credit report and your income paychecks will be put on hold.
Any child support, disability, unemployment or retirement benefits will be either place on hold or will be stopped until the outcome of the case.
Our primary job was to notify you about the case before we send you legal document in the mail because once this case gets registered then we won't be able to help you out of court. Our client is least interested in getting the money at this point as they want to just go ahead and start taking legal actions however we wanted to contact you and give you last chance to resolve this case out of court.
If you take care of this out of court then we will release the clearance certificate from the court and we will make sure that no one will contact you in future.
It may be possible that you may have some financial hardship with you.
So, we are just giving you a last chance that if you just make a payment by Today then we will close this account as paid in full with zero balance.
We do hope that you will work out with this offer which is of
SETTLEMENT AMOUNT - - $500.00
NOTE: THIS CASE IS UNDER INVESTIGATION WITH MAJOR CREDIT BUREAUS.
UNITED STATES ATTORNEY
ACE Cash Express, Inc.
Monday - Friday: 7:00 a.m. to 9:00 p.m. Central Standard Time
Saturday: 8:00 a.m. to 7:00 p.m. Central Standard Time
Sunday: 10:30 a.m. to 7:00 p.m. Central Stand
Ace cash Express Support
Asked who was calling. Alleged they were "a friend", and then proceeded to mispronounce my name. When I indicated that they couldn't be a friend of mine if they didn't know how to pronounce my name, and insisted again that they tell me who they were, they hung up.
Called 14 times in four days. Called Citi bank from the number on the back of my card. They told me that this is a scam and NOT to give out any information! They asked for the numbers and they are sending them to their security department. Be careful!
Caller name: Citi client first
Same exact thing happened to me!!! I called back and didn't want to put my card number into the phone because it just didn't sound right. I pressed 0 to talk to operator and it wouldn't let me speak to anyone so I hung up and called Citibank from my card and they said it's not their number at all!!!!