Welcome to Caller Center
Consumers helping consumers fight phone spam.
CallerCenter.com is a free consumer complaints board for reporting telephone calls. Report suspicious phone numbers to the world. Use the search box to see if someone has already reported the number. After filing a complaint here, we suggest you also file a complaint with the authorities and learn how to get the caller's name and address. Make your voice be heard.
United States: National Do Not Call Registry
While the DNC list is not growing at the same rate as when it first launched in 2003, more and more people are signing up every day. At the end of 2010, the FCC report estimates approximately 672 million phone numbers are assigned to a person or company. The FTC also estimates that over 183 million numbers were on the National Do Not Call list by 2010. From these numbers, it is estimated that over 25% of the assigned phone numbers in the US are signed up for the National Registry. A report by the Bush Administration in 2007 estimates that up to 72% of Americans had registered on the list. During the same period, the CTIA estimates approximately 303 million of those phone numbers were wireless meaning that approximately 45% of issued numbers are wireless. While wireless numbers do not need to be included on the registry to avoid unsolicited calls, consumers may still add their wireless number to the list. FCC regulations prohibit the use of automatic dialers from calling cellular numbes under any circumstance. Learn more about the Do Not Call list including how to sign up. Since 2005, any number added to the Natiional Registry will remain unless the number becomes invalid, disconnected, reassigned, or the owner of the number requests removal.
Popularity by State
The map below shows the number of registrations on the DNC list per 100k residents as of Sept 2016.
Recorded Messages: The Rise of the Robocall
While the growth of new registrations has slowed, the number of complaints filed is growing every year. Over 5 million complaints were filed with the FTC in 2016 - more than ever before.
On September 1, 2009, the National Registry began accepting all complaints regarding calls using a recorded message, regardless of the registration status of the called number. As you can see from the graphs below, a great deal of those complaints were filed against auto-dialed calls that play a recorded message (aka. robocalls). While around 43% of complaints reported in 2010 were due to robocalls, that percentage skyrocketed over the next few years to 64% in 2016.
Total Complaints by Year
Complaints for Recorded Messages
* Stats are only available prior to Oct 2016. The remainder of the year is estimated.
The DNC list will not stop all unsolicited calls. The following types of calls are still legal.
- The registry applies to residential lines only (no business lines can be registered)
- Calls from political organizations
- Calls from non-profits
- Calls for surveys
- Calls from companies which the consumer contacted in the past 31 days unless the company is asked not to call
- Calls from debt collectors
Canada: National Do Not Call List
The Canadian Do Not Call list has been administered by the Canadian Radio-television and Telecommunications Commission (CRTC) since 2006. Like the DNC list in the US, phone numbers do not need to be resubmitted, but there are exemptions for some unsolicited calls like charities, political organizations, pollsters, and businesses with a prior relationship just like in the US. In addition to registering with the national list, Canadians are encouraged to request to be added to each internal company's list of numbers not to call each time they receive an unwanted call. Click here to add your number to DNC CA
United Kingdom: Telephone Preference Service (TPS)
The TPS was introduced in 2009 and revised in 2003. It is regulated by the Office of Communications (Ofcomm), enforced by the Information Commissioner's Office (ICO), and run by the Direct Marketing Association (DMA). Like the Do Not Call lists of the US and Canada, resubmitting or renewing a number already on the list is not necessary. Unlike other countries, the TPS prohibits charities, voluntary organizations, and political parties from making calls to numbers on the TPS with prior consent to do so. However, exceptions do exist for debt collectors. They are not required to screen the numbers that they call through the TPS. Learn more about the Telephone Preference Service including how to sign up.
Caller name: Level 3 Communications,Llc-Fl
This phone company also had called me a couple of times.I'm just getting real sick & tired of all the calls coming from this phone company.I just need this phone company to quit with all the calls all the way around.Please resolve this matter in some way.
Caller name: Cellco Partnership Dba Verizon Wireless
Yeah also this phone company had called me all day yesterday & lastnight.& called me at 8pm this phone company actually needs to stop with all the calls.Before I take this alot more futher then I already am.Please look more into this.
Caller name: Metro Pcs, Inc.
Yeah this phone company had called me last night at 7:34pm on a monday night.& I wasn't about to answer it at all.Please reslove & look further into this problem.I want this phone company to quit calling me all the way around.
Caller name: GLOBE OFFER
It was a bit mysterious bec she called me and offered me an add on promo 299 free calls to other network then knows my last bill amount she was a bit convincing but to make it short if its from globe i should receive any message from them so i doubted giving my personal info so i asked her then about it then she said she havent you got it? I said no! Then she said again ok will send you again a message but nothing came, she keeps on forcing you to give your details so i said wait and call me back after 30mins, i have a brother working in globe so i asked him to verify if they have a promo like that and the phone number well he answered me and said they dont have a promo like that even thw number is not from them.. so hope it helps...
Caller name: Frontier
Received a card saying I put in a change of address and to call. Unfortunately, I did call. They asked for my pin and date of birth to verify the account. I started to suspect something was wrong because the "customer service agent" had an American accent and not a foreign accent. He said nothing had changed on my account but wanted to know confirm the amount of my monthly bill.
Caller name: Thunder98
Cruise Scam. Must attend 6hr seminar where you are harrassed and threatened to purchase very expensive products and services. Cruise meals are very minimum, anything remotely better than an old PBJ sandwich is $$$$$$$$. MANY ship services geared at getting $$$$$$$ from you. No return unless attend seminar, no warning of this requirement until you check in your boarding pass.
I have gotten 2 calls now where they leave a message on my answering machine. All they say is "Press 1 if this is the home of (my name). Press this if this is not the home of (my name)."
I did a reverse phone look-up and according to results, this was a spammer.
Caller name: unknown Telemarketer SCAMMER
(610) 609-2504 Robo call recorded 22 May 2017 ("John with Senior Care Authority, you may qualify to get a medical alert system...includes equipment cost and free shipping." HA!) SCAM
Caller ID: "Customer Servi[ce]"
A misleading robo call from "John with Senior Care Authority" claiming that due to my age I may qualify for a program to get a Medic Alert alarm, equipment already paid for. This is an automated voice recognition robo call, designed to sound like a live caller, but you can recognize quickly that it is not a live caller.
I tried to avoid saying 'yes' by using the phrase 'That is correct' in response. The bot was programmed specifically only to recognize explicit 'yes' and 'no' responses so I didn't pass the screening and it disconnected after an abrupt "alright, thanks".
Their "shotgun" approach to making mass phone calls, and their total disregard of the Do Not Call list certainly tells us a lot about their business ethic, doesn't it?
Here is a transcript of their unwanted, automated, voice recognition call:
"This call is now being recorded."
male voice: "Hello, this is John. I'm a medical alert system specialist on a recorded line. Can you hear me okay?"
me: "I can hear you."
they: "Are you over the age of 65?"
me: "That is correct."
they: "Great. I'm with Senior Care Authority and I show here that you are part of an age group that reports a high rate of falls, injuries and health issues. Now our records indicate that you may fall into the category the qualifies for one of our special programs that could get you a medical alert system. This program covers the cost of the equipment the activation fee and includes free shipping. Are you over the age of 65?"
me: "That is correct."
they: "Are you experiencing any other health issues that could affect your safety or your ability to live independently?"
they: "Do use a cane or walker?"
they: "Do you find yourself alone at home for long periods of time throughout the day?"
they: "Alright, thanks."
Thanks to Google Voice ( www.google.com/voice ) you can hear this recording on my Spam Calls web page:
http://findgeorge.net23.net/donotanswer/spamcalls.htm (mirror site)
http://donotanswer.netne.net (site may be temporarily down)
Signup for your own free Google Voice account at www.google.com/voice and avoid telephone call spam
This number kept calling me. I was driving and I told the person so. I also said that I do not accept these calls on this line and hung up. I called the number back and only heard occasional "clicks". I listened to that for about 5 minutes and then I began pressing zeros and ones, and then stars and pound signs. All of a sudden I was listening to the poor telemarketer responding to his computer "beep" and waiting for the unwilling recipient to answer. He has the first name of the"victim" and I proceeded to listen to both sides of his numerous calls for over 10 minutes, until my "hack" finally disconnected. I wonder what would happen if more people could get in like I did? GOOD LUCK!
Caller name: Nielson
Calling several times during the day, early morning and late evening.
I called back to remove my number from their calling list, the person answering the call try to convince me to take a survey. I said NO! and did hang up. Thanks for the tip: *60. Let see if they stop. I have been tracing their calls, I will report them if they keep it up. BBB, file a complaint, contact the media, put it on facebook ...will try anything possible
A charge of $86.55 showed up on our credit card and the number that was on our credit card charges was no longer in service
Caller name: ENA
This is a company used by Frigidaire for extended warranties. their # to verify on the letter is
1 (800) 374-4432 (EST) if anyone needs it..
What is the reason these people are calling??? Are the receiving info as they speak to us because after about 4 or 5 minutes of lying over the phone they hang up??? Is someone reporting this i hope the Government finds out who is behind this and shut ot down very scary stuff ...
Caller name: "Hearing Administrator"
Called to help someone in my household receive hearing aids. Asked if anyone in my household has hearing issues. Hung up on me when I told him the only one in the house with hearing issues is the dog.
Caller name: Jason Walker/Miller Law Firm
Have received email and two texts saying I owe money for payday loan. Threatened arrest and contacting employer. Even attached a generic, very made-up arrest warrant. Huge scam. I called the number-214-469-9286. Voice mail, accent. Do not respond!!
Call from NY. Similar to others, this person has called me 6 times today. I decided to answer the last time and there was a delayed response after some kind of background noise (music maybe). Middle eastern accent and could hardly understand what he was saying. He gave some "united states" company name. Sounded phony as I expected and I hung up.
Got so tired of this caller finally answered it. It seems to be from a telemarketer trying to sell topical cream for pain. Strictly advise this guy to dare not make a repeat call.
He called today and acted liKE my Dr. told him to call I asf what cream was called..he said its brand new thete is no name for it. I told themnot interested and he called again..SCAM!
User texting saying he is interested in buying from Craigslist. User calls from goggle voice. User text says it is urgent but does not answer from there own number. This is a google voice scammer trying to take peoples phone numbers.
Called my cell phone 4X in one day one afternoon, started calling my phone @ 2:00 pm til 2:26 pm and each time they would not leave a voicemail. I use caller id so if I don't know the incoming number I always let it go to my voicemail. Each time no voice mail.
Calls continuously back to back if you don't answer but won't leave a voice mail. I don't know this number when it comes up on caller id so I will not answer, but then they called my cell phone 3X back to back after 5:30 pm in one day.
Caller name: It varies between a career advisor or academic programs
I have received telephone calls from this number for quite some time. I am an career coordinator and allow students who do not have jobs to use one of my office numbers for job applications. Unfortunately, some students fall for all of the online career websites that are merely fishing for identifying information or unknowingly allow some valid sites to share their information with other organizations or companies. This is a telemarketing call center that apparently "sells" at least a couple of services and preys on students just entering the job market/post-secondary schools and to those people down on their luck.
They've called me several times over the past month. I answered once and there was a delay so I hung up. They don't leave a message so I figured scam. Now they call me at least 3 times a day. I don't answer and am investigating how to block the calls.
Multiple calls from this number. Claims to be IRS. Scare tactic! Don't fall for it. Wondering what they get from this?
Caller name: Paddy
A political firm. Seemed legitimate, and they didn't ask anything personal.
I get 3-5 calls daily from this number. I feel like I am being harassed. The never leave a message. There is no name of business associated with the number. I don't answer unknown numbers. I am senior citizen don't want to talk to scammers.