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Latest Scam Reports
 

Electric company phone scam

Scammers seem to have a bottomless supply of creativity. The amount of fake roles they haveassumed is astounding: pretending to be Lottery Commission agents, debt collectors and even close relatives in need of help.

Recently, the conmen decided to try something else. In the latest scam, the scammers pose as a representative of a local electric company and demand payment for an overdue electric bill. If not paid off immediately, service will be disconnected. But since the scammers have no way of processing credit cards, the victim is instructed to either purchase a prepaid card such as Green Dot Moneypak or wire money through Western Union. These methods of payment guarantee that once money is transferred, the victim will not be able to track who received it.

So far, the scam seems to be effective in places that have the most extreme weather conditions such as in southern states where the temperatures get immensely hot. The thought of losing Air Conditioning in a house in Texas must be a terrifying prospect.

For those who receive such calls, the utility companies offer a simple solution. The recipient should hang up right away. They do not need to put up with the callers. Simply take down the caller’s name and alert the utility company right away. It is also important that such calls are reported to Callercenter.com in order to warn others. And although the scammers can switch numbers on a whim and call people at all hours of the day, they do not stand a stand a chance as long as everybody remains vigilant against suspicious calls.

Tips on how to avoid becoming victim of a scam

There are three things that you can do in order not to fall victim to phones scams.

1. Never cooperate:

This is the most important piece of advice. If you do not cooperate with the caller, there’s almost 0 chance that you will fall victim to their scam.

Cooperating can mean several things: provide information, confirm information, send money or perform any other direction requested by the caller.

Today’s scams are so sophisticated that even dialing a number on your phone can make you a victim.

There’s an example of a sophisticated scam which involves convicts who place calls from prison. When they call your number they pretend to be the telephone company and ask you to dial a special combination on your phone.

When you dial that combination your phone bill is automatically charged.

Also never provide or confirm information. In some cases the scammers have partial information about your person, but require one more missing piece in order to do a successful identity theft.

When they call you they may pretend to be an electric company or your financial institution and try to get you to “confirm” your identity by providing your date of birth for example. Never confirm or provide any information to the caller.

Last but not least is you should never send money when the caller is asking you to do so.

As always just keep in mind that if you do not cooperate you are safe.

2. Always check all the facts:

The thing about phone scammers is that they always try to take the easiest route. They are rarely prepared to answer even the simplest questions. In one instance a scammer called pretending to work for the IRS, when the would-be victim asked the scammer what the IRS stands for the scammer simply replied “how should I know?”

So when you get a call from someone says that they work for an organization try to ask some simple questions and then tell them that you would like to call them back. Simply googling up their name and phone number can reveal a lot of information.

If they give you a phone number and they say that they work for your phone company try to find that phone number on the phone company’s website. Unless you are the one initiating the call should always be weary of anyone who calls you first.

3. Do not become confrontational:

Once you discover that the caller is a scammer you should not become confrontational. These people have very poor moral compasses and often harass their phone victims just for the sake of harassing them. They may derive pleasure from phone abuse and can easily change phone numbers and call you at all hours of the day. So once you discover that the call is a scam simply hang up the phone. If they try to contact you again keep on hanging up the phone. Eventually they will give up and leave you alone.

Slamming Scam Still Baffles Consumers

It seems like there is always something on the market when it comes to trying to take advantage of the consumer. One of these new scams is called SLAMMING. This is illegal and occurs when your traditional telephone carrier is switched by a telemarketer to another company without your permission.

There are a number of ways this is done:
• Promotional materials or contest entry forms are mass mailed that have small print saying you agree to switch carriers.
• An imposter calls saying they represent your current company and ask if you are interested in a new calling program. This is tape-recorded and if you say “Yes” it gives them permission to switch your carrier without any further notice.
• Pager or voice mail numbers you answer that you do not recognize are a huge problem. It is possible for a slammer to use Automatic Number Identification information to process a change of service without you even saying anything.

Of course, if you discover that you have been “SLAMMED” you should immediately contact your original telephone company. There are slamming rules prohibiting unreasonable delays in getting your original phone company back. Under FCC rules if you discover you have been “SLAMMED” without your permission you should call that company and tell them you want to be switched back. You do not have to pay for the first 30 days of service. You can also file a complaint with the FCC.

Among other things, this section of the FCC ruling has aggressive rules to take any profit out of slamming such as absolving subscribers of any charges and requiring the slammer to “compensate the subscriber for any inconvenience or confusion experienced.” There have been court challenges to this law, but it has put teeth in protecting the public from this fraudulent practice.

If you wish to verify who your authorized telephone company is, you can call the following companies toll-free:
• 1-700-55-4141 for international or long distance services and
• 1 + your area code+700-4141 for local services

The government is aware of the practice of illegal switching and has amended Section 258 of the Communications Act of 1934 to include strict rules regarding this practice. The goal of this amendment is to “… eliminate the practice of slamming”. For further information, you can contact the Federal Communications Commission at 888-225-5322, or go to www.fcc.gov to find the steps available to correct the situation if you have been ‘SLAMMED’. For consumers it’s important to review monthly bills to identify inconsistencies. When Slamming has occurred, a new company and charges will be listed on your telephone bill. Always check your telephone bill carefully and inform the unknown company that you did not agree to a new service then contact your old carrier, tell them you were slamming, and request that you be switched back.

This fraudulent practice began in 1996 at which time the Communications Division of the government began taking steps to eradicate it. In spite of government intervention, the number of complaints has more than doubled since that time. It is felt that this is due to consumers not being aware of their options in seeking relief. Should this happen to you it is important to contact the numbers listed above regarding the proper actions to take. You do not have to be stuck with a telephone company you did not choose.

Consumers Are Warned To Watch Out For Solicitation Calls In The Name Of Charity

The National Center for Charitable Statistics recently reported that 1.5 million non-profit organizations exist in the US today. Even if a person is listed on the “Do Not Call” list, they are allowed to make solicitation calls. Unfortunately, this claims many victims. Charities represent a $211.77 billion dollar industry, but many are bogus while others are designed in such a way where the majority of the funds given end up in the pockets of administrators. As a result, the Federal Trade Commission (FTC) has issued new warnings to consumers to be certain that organizations receiving donations are efficient and that scam artists are avoided at all costs.

There are watchdog groups such as Charity Watch, Charity Navigator, the Better Business Bureau, and the FTC that have been created to help consumers ensure their donations are going where recipients intend. It has been found that charities that designate 60-75% of collected funds to causes rather than administrative costs are good whereas those that spend less than 60%, such as the 2012 Kony campaign that only spent 37% on the cause, should be avoided. Additionally, individuals should be cautious of solicitation calls about a supposed charity only to find that they have revealed enough personal and financial information to allow their identities to be stolen by scammers.

Even though warnings have been issued, it’s important that consumers continue to donate to their favorite charities. Many of these organizations are dedicated to helping those in need. However, with today’s evolving scams, caution should be exercised to ensure that the people being helped are in good hands. Below are a few tips from the FTC that may help individuals avoid charity scams and get donated money where it will be best spent.

• Scams usually spring up overnight and are often associated with natural disasters. These should be avoided.
• When receiving a call from a telemarketer, never give out personal or financial information over the phone. Ask for literature then follow up by researching them through accredited websites.
• There are governmental offices that regulate charities in each state. Legitimate charities will be registered. To find the agency that regulates charities where you live, contact the National Association of State Charity Officials website at http://www.nasconet.org/documents/u-s-charity-offices/.
• Ask specifically who gets the money and how it is divided. Scam artists are reluctant to give out this information.
• When contacted by a telemarketer, call the charity itself and find out if they are affiliated with an organization that does telephone solicitations. Also check out the name of the person that contacted you to ensure they are a representative. Many scammers use the name of a known charity, but have the money sent to a personal account.
• Charities claiming to support a local organization or cause should be checked out through the cause itself to verify that they are actually receiving the money.
• A common practice for scammers is to use a name similar to the actual name. For example, if someone claims to be representing the Muscular Dystrophy Organization, be aware that this is not the same thing as the Muscular Dystrophy Association that most people are familiar with.
• If you feel pressured, hang up. Charities that are legitimate don’t use pressure tactics to get people to donate.
• Never give cash. Any checks written should be made to the charity itself and not anyone representing the group. Additionally, if donating through an online website, make sure it’s secure (it will have an “http” IP address and/or a lock symbol on the browser bar) and never give financial and personal information over the phone.
To ensure that your money is going where it’s most needed, the Better Business Bureau’s Wise Giving Alliance (http://www.bbb.org/us/charity/) has information about each organization and even rates their effectiveness. The American Institute of Philanthropy also rates over 550 individual charities. Prior to making any donation, always investigate the organization thoroughly using every source available. With the current tough economic times, scams are on the rise so consumers are warned to take every precaution possible when giving their hard-earned money away.

College Fund Scam – Something Every College Student Needs to Know About

Going to college is an interesting time in your life. You are trying to decide what you want to do with yourself, and life on a college campus has been quite an adventure. While this is a trying time for you as a simple poor college student, the last thing you can do is afford to get scammed. There are a lot of people in this world that will take advantage of anyone, whether they are elderly or a young naïve college student. Here is more information on a scam that is circulating through college campuses right now, and if you are a college student you need to be very careful.

Financial aid for a college student: as a college student, you probably do not have any money to go to school without some form of financial aid. However, if you are walking along your campus and a complete stranger wants to offer you aid, you need to get out of there. The only financial aid you can trust will come from either the federal government or the college itself and you need to remember this fact.

Do not ever give out your personal information: Beware of anyone that approaches you asking for such sensitive information like your full name or your social security number. This should be a warning sign right there because in this day and age, anyone that is asking for such vital information cannot be trusted.

Your banking information is extremely important: The number for your bank account is something you should never ever give to anyone. Anyone that has your bank account number can easily withdraw money from you and leave you in a terrible situation. You should not tell anyone about your bank, not even the name of it because you can really be setting yourself up for being scammed.

As a college student, you are considered to be an easy target by scammers. College student can be trusting because of their age, and this makes any college student an irresistible target for people who have no morals or principles. You need to really remember that if something sounds too good to be true than it probably is. You are young and just starting out as you try to get an education, but just because you are a college student should not mean you should be taken advantage of.

So remember if someone approaches you on college campus and tries to offer financial aid then you should be extremely suspicious and try perform as many background checks on them as possible before providing any personal information.

How To Avoid Call Forwarding Scams

An old type of swindle that has returned to the marketplace is called the “CALL FORWARDING SCAM”. This type of fraud seems so reasonable it is easy for the victim to be taken advantage of. There are several different examples of ways that allow individuals to become victims.

1. Your phone rings and you are told that someone you know is in the hospital and you need to call right away. However, to reach the right desk, dial *72 and the number.

Of course, when you do this you will hear a busy signal and think your call is not going through. What has happened is that you have given the number called access to use your number for any type of call they wish, which is billed to your phone number. These calls may be long distance, party or hot lines, or any number of other types. NOTE: If you realize what has happened you can dial *73 to cancel call forwarding and need to contact your phone company immediately.

2. Another way this fraud works is that you receive a call from someone who says they have been in an accident or arrested and only had one phone call, which they misdialed.

They ask you to forward a call to a relative because of something they must do (such as go to the hospital to pick up someone else who was injured). Of course, you must dial *72 prior to the number you have been given. Whoever has set up this fraud can even receive ‘collect’ calls that are then added to your phone bill.

3. You receive an automatic message that you have won a prize or money and need to dial a 2-digit code before or followed by *79 or *72 numbers and then an 800 number.

When you dial the number, you are not connected to anyone. What has happened is that your phone has been programmed to forward your calls to a long distance operator. The scammers can then place calls that you will be billed for later.

4. This not only happens with regular landlines, but with people who have cell phones with International roaming capabilities as well. Under these circumstances, a scammer steals your SIM card and diverts/forwards your cell number to an international switchboard, which can use your card to reach any global destination.

If you have become a victim of this fraud, you should immediately alert your telephone company. Complaints can also be filed with the FCC. This can be done by:
• Filing an online complaint form
• Call 1-888-CALL-FCC (1-888-225-5322) voice
• 1-888-TELL-fcc (1-888-835-5322) TTY
• 1-866-418-0232 Fax
• Visit FCC’s Consumer & Governmental Affairs Bureau website
• Write to:
Federal Communications Commission
Consumer & Governmental Affairs Bureau
Consumer Inquiries and Complaints Division
445 12th Street, SW
Washington, D.C. 20554

Fake Debt Collectors – Taking it to a whole new level!

During my whole time as the administrator of callercenter.com I’ve never come across a scam like this. The magnitude and viciousness of “fake debt collector” scam is simply astonishing!

All across north america people are getting calls from scammers who pretend to be debt collectors. They verbally abuse victims and say things like “I’ll come to your job and arrest you myself” or “I’ll drag you out by your feet from your work”. They even threaten to arrest the whole family if the fake debt is not paid.

With scams like “Fake lottery winnings” the criminals assumed a role of a benevolent lottery agent with a happy voice and a friendly demeanor.

NOT with this one!

This scam allows them to show their true evil colors and they don’t even have to act.

I was exchanging emails with a poor lady from Virginia who was convinced that she was going to get arrested. The fraudsters even called the victim’s sister and neighbours (god knows where they got that information).

Even after telling her that it’s a scam more than 5 times she wouldn’t believe me. All she could see was fear. It got to a point where I picked up the phone and called her myself. I told her to call the police and not to worry about it.

I think past a certain age people become extremely trusting and get very easily intimidated. The point of the story is that if you have an elderly relative you should call them and tell them about this scam. Let’s hope that someone makes some high profile arrests in these cases and that people like Kirit Patel do some serious jail time, instead of getting away with a fine (more about this in the ABC news report).

Bogus Summer Job Offers

It’s summer and bogus jobs are on the rise again, just like during any other time of the year. Although this is largely due to the economic setback people are experiencing, it can’t be denied that this is also a result of the government claiming numerous jobs to be available when they really aren’t. This is difficult especially on students who take advantage of summer breaks to earn money for college or high school expenses.

Recently, a reader shared this experience about falling for a fake job advertisement and having to suffer dire consequences.

“I have been applying for jobs everywhere and was thrilled when I did not only get an interview, but was also hired. At the time, I was told I would need to purchase some equipment required of the position and was given a list. The company’s representative informed me that a check would be issued for this purpose, which sounded okay to me. After the check arrived, I received an email from the company stating that the amount on the check was in excess. However, to save time, the company wanted me to deposit the check into my account anyway and just refund them the difference by wiring the money back to them right away, which I followed without question. Well, it took a few days for the check to clear but then when the time came, it bounced back from the bank. I discovered the job offer was bogus as well as the company. I was already out of the amount I wired but I had to shoulder the bank charges for the fraud check, too. Needless to say, when I tried to reach the company again, it had vanished without a trace.”

Another common bogus summer job offer is the door-to-door selling of magazine subscriptions, art works, or other similar items. Below is a report on this topic from one of our readers:

“In order to earn money for school, I joined a company where I went door to door selling products and subscriptions. I was to receive a small commission on every sale I make, given to me after the company got the payment and processed the sale. However, it turned out that I was actually selling non-existent products and subscriptions. The bad part was, I sold to neighbors and friends. The worst part was, since that was an illegal activity, I could be held personally and financially responsible for everything I sold. So I fully cooperated with the police. Unfortunately, we couldn’t find the guy who hired me in the first place. I guess he moved onto other suckers.”

In addition to that, there is also this scam called Re-shipping that has increased in popularity this summer. It can easily get an innocent employee into trouble. Well, how the scam works is simple. For a certain amount of money, an individual receives a package, re-packages it, and forwards it to a foreign address. This is not related to drug sales, though. It could be toys, clothes, household items, or just anything. However, there is no way of knowing if the item being shipped is stolen or something illegal. The bad thing about this is that the re-shipper is just as guilty as the other parties involved and can be held accountable in a court of law.

This is why everybody is encouraged to be careful and cautious when applying for short-term jobs during summer. Be aware that summer job scams usually have telltale signs and it’s important to look for these clues:

• Easy money. The pay appears to be too good to be real.
• No qualifications or references required.
• Vague job description. In other words, the company will not provide details about the specific position.
• Cell phone or email contacts only. You are not provided with a physical address or any other way to contact the employer.
• Personal information needs to be kept personal. If a potential employer asks for too much information when you are first contacted, be wary.
• English, grammar, or spelling errors in job description.
• Offer appears out of the blue without you job hunting.
• Money must be paid up-front for supplies or any other reason. Legitimate employers pay you, you don’t pay them.

Phone Cramming

One of the things that you may be experiencing, without being aware of it, is phone cramming. This is where recurring charges for services you did not order or use are directly added to your phone bill. Ordinarily you receive a telephone bill and pay it without a second glance. In this high tech world of cell phones, internet bundles, Ipods, and other similar services, the thought of unauthorized charges added to a phone bill does not occur to the average consumer.

Ever received a call to renew your free online yellow pages listing that you never authorized in the first place? Ever entered an online drawing for a flat screen TV? Ever got a phone bill that you felt had bogus charges? If so, you may have been a victim of “phone cramming.” This shady practice allows telemarketers or online vendors to add charges to your landline phone bill without you ever knowing you signed up for a service.

In addition to that, 3rd party scammers also take advantage and use your phone bill as a way to get you to pay for something you never requested or used. Just last year, third party billing generated over $2 billion in business. Unfortunately, and amazingly, 950 per 1,000 customers were not aware of these unauthorized charges on their bill.

Consumer organizations, as well as the State and the government, now realize that this has become a real problem. The companies involved add charges for services such as voice mail, calling cards, extended warranties, credit repair, extra e-mail, ‘special’ voice mails, and text messaging; they use toll-free numbers for free long distance calls that aren’t really free; and any other charge imaginable. These, of course, increase the total bill of the consumer.

This is not a new practice. In fact, it has become disturbingly easy for businesses to do with the increased use of electronics. It has been going on even before 1997 yet overlooked because the fees are often very small on a per-bill basis and not noticeable even to those who carefully review a lengthy phone bill. It is anticipated that mobile cramming will become an even bigger problem as more people leave land line communication systems in favor of mobile devices. Here are a couple of stories from some women who reported their problems to the Federal Communications Commission (FCC) and Federal Trade Commission (FTC).

I’m from Port St. Lucie, FL and was shocked when I saw an obscure $13.97 charge on my phone bill for voicemail. When I called to question the charge, I was told that my husband had ordered it. I told the company that was impossible since my husband had died three months before. They said they would refund the amount, but I’m still waiting and it’s been over a year.

I’ve spent nine months trying to remove an $11.01 charge on my phone for web-hosting services I never ordered. I don’t even know what web-hosting is so why would I order it? I think it’s been long enough. Can you help get my money back?

The efforts of the regulators from both the FCC and the FTC to force phone companies to make bills easier for customers to read and truly understand are helping. These are called “Truth-in-Billing” rules and have been credited with at least helping consumers identify charges they did not authorize, although it has not helped improve the refunding system. In an attempt to restrict this practice even further, just this week, the FCC unveiled new rules that would require providers to create a separate list for any additional charge added to a bill. Also, regulators have been going after companies behind bogus charges that have yielded some of the largest penalties and consumer refunds on record. The FCC recently fined four long-distance companies $11.7 million for placing cramming charges on consumers’ bills.

However, despite all these efforts, cramming continues. The bottom line is that it’s up to you to check your landline phone bill carefully. See if there is any charge you don’t recognize, and if there is, call your phone company stat, and have it removed. This goes for any type of landline bill, whether it is business or personal.

On a legislative level, Attorney General Lisa Madigan states that the fight will continue. Recently she introduced a bill – HB5211 – which would prohibit third party vendors and billing agencies from submitting unauthorized third party charges to local phone companies for billing.

“Unfortunately, fines and refunds are just a cost of business for many of these third-party scammers” Madigan recently stated. “The profit they make usually far exceeds any penalties or fines they have to pay back. If we want to stop cramming, we have to take the profit out of it. The penalties have to be harsh enough to deter vendors. We also have to ensure that telephone companies know when third-party charges are bogus and they have the proper incentives to avoid doing business with these scammers.”

Reporting all bogus charges to the FCC and the FTC is a step consumers can take to help stop these illegal practices.

Credit Card Skimming

One of the most serious threats to your finances today is called credit card skimming. This is a situation where a machine is used to read your card information and record your pin while you’re using your card with a reliable business. These devices are found largely in service stations where credit and debit cards are used to purchase gas, snacks, and auto supplies. Fraud artists attach a machine called an electronic skimmer to the gasoline pump that does not only read your credit card number but your pin number as well, while the owner remains none-the-wiser.

Needless to say, this opens a can of worms regarding your personal finances. By using the card and pin number gleaned from this device, false identification cards can be quickly issued, allowing perpetrators to obtain information regarding your bank account, as well as your personal information that can be used to make other types of transactions possible. These crooks work fast and have been known to strip bank accounts of thousands of dollars in just one day. In addition to that, they can issue checks, make countless purchases, and create new lines of credit. In general, they can cause financial catastrophe in your name. Unfortunately, once this happens, it often takes months or even years to straighten things out.

Unfortunately, there is no way to determine when a skimmer is in use. Here’s a story from a local newspaper in Lawrenceville, GA where this happened and the police are now asking for help to resolve the problem.

If you’ve dined at Footprints Cafe and paid with a debit or credit card, Lawrenceville Police are asking you to double check your statements. Over the weekend, police arrested Laura-Grace Tanis, a waitress at the restaurant. According to a police report, Tanis used a portable electronic skimmer to capture information from customers’ credit cards. She was charged with Financial Credit Card Theft and Criminal Possession of a Financial Transaction Card Forgery Device. Tanis has only been charged with one count so far, but Lawrenceville police are looking into whether this was an isolated incident or was part of a larger operation. Investigators are following leads that may show it was in fact a more extensive network of people involved in the card skimming scheme. If you should find something amiss, please contact Lawrenceville Police Detectives at (770) 963-2443.

In June the FBI arrested 24 credit card hackers which included two dozen people in 13 countries. Unfortunately, this is just the tip of the iceberg. In order to protect your credit and identity, the FBI recommends individuals stay alert and follow some simple rules:

• Keep your credit cards in sight at all times. Unfortunately, this alone will not work where a gas pump is ‘rigged’ with one of these devices. Restaurants are also where this frequently occurs. An answer to this concern is to pay cash.
• Always monitor your receipts against your statements as well as carefully check the receipt when paying to make sure there are no additional charges that were not authorized.
• Shred all papers that involve any financial solicitations or reports that are not kept and filed in a secure location.

If you find you have been scammed you should:

• Notify the police and retain the report number.
• Notify your credit card company and bank immediately and request all account numbers be changed. Under federal law you can only be held liable for $50 of unauthorized charges.
• Inform the three major credit bureaus so that they can notify any company requesting credit information. A good place to visit is www.annualcreditreport.com. A federal law established this site to provide free annual credit reports as well as monitor this type of theft and provide a place where people can report any suspicious activity on their accounts.
In this era of economic distress and increased electronic use, the FBI Cyber Crimes Unit has documented an increase in all types of scams that include the use of illegal electronic skimmers. This makes it important that consumers remain alert at all times.