866-662-2747 - Did this number call you? If yes, leave your comment/complaint below.

Phone number: 866-662-2747 The number is a Toll Free number

Around 74% of people reported it as "Scammer/Fraudster".
You are the 17th person to search for it here.The number has a total of 43 complaints filed against it.
Latest people reported the number as that of "Brandon, Daniel Martin"

Geraldine
+3

She called me and said she was from Windows service center, that my computer had viruses and i needed to pay for a program called Ammyy to get them removed, I told her i would call her back, so glad I did not give no credit card info, but she did access my computer, is this a scam and how can I find out if this is valid and legit?

The caller was identified as a Aleisha
Reported 24th, Nov. 2011.
Jack
0

they said they were calling from the windows center because of a problem with my computer. they said that malicious files were being downloaded without my knowning...the caller ID showed up as "1112"

this person said my laptop was the problem...funny...I don't own a laptop.

scam!!!!

The caller was identified as a Unintelligible
Reported 1st, Dec. 2011.
Sean
-2

they give me a call recently, so I went ahead and chatted with them for a while. From just the way the customer service talk, you can see that they ARE SCAMMERS.

Here's the full copy of the conversation:

Linda:
Hello, Thank you for visiting HelpDesk4PC. How Can I help you today?
me: Hi "Linda"
a person called me from 866-662-2747 and said they are from Microsoft service center...
Linda: HI
Could you help me with your first name please ?
me: is it your customer service #
?
Linda: Yes
me: my name is Sean
Linda: ok. Thank you
How may i help you ?
me: Are you guys related to Microsoft?
just want to verify before I give you the credit card number to buy that software you have mentioned on the phone
are you there?
Linda: sean we are one of the company which give the support for all the windows operating system....and as we came to know that they are facing so we give them call.
if you want me to call you up and explain about this i can do that for you ..
me: ok, give me a call
Linda: could you help me with your number ..
me: I thought you already have it?
i can give you my windows product id, does that help?
Linda: Yes .. it might be with the other dep. for which i need to check up. if you could provide me i can give you right call back .otherwise i need to check with my different dep.
me: it's fine. i can wait.
will it take some time?
Linda: i that case just help me with your full name sir.
Sean ____ ?
me: here's my product id: 33259-OEM-8992687-00016
it's registered under my name.
Linda: its not going to help sir ..becoz we check with different unique id
me: where do I get that id?
Linda: when you got the call from ourside and did you remember the rep. name ???
me: about 1-2 hours ago... name I don't remember
where are you guys located?
Linda: DE
me: address?
Linda: ok
501 Silverside Road, Suite 105
Wilmington, DE 19809
USA
Mail: info@helpdesk4pc.com
Phone: 18666622747
its under the name of helpdesk4pc
me: and what's your UBI?
Linda: Sean i won't be able to provide u all these kind of information on this chat box but if u provide me wid yr phone number then i can call u n gv u all the information which will satisfy u...
me: as soon as I can verify your UBI, I'll give you my phone number
it's publicly available number, which shouldn't be a problem to find for you
Linda: its ok sir once u r satisfied then u can gv a call at our customer care no. and u can ask for our manager ALEX DAWSON n he can guide u in a better way...thank u

The caller was identified as a Don't know
Reported 10th, Dec. 2011.
Sean
-1

I have posted a conversation between me and customer service rep before, so here's the full one:


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Linda:
Hello, Thank you for visiting HelpDesk4PC. How Can I help you today?
me: Hi "Linda"
a person called me from 866-662-2747 and said they are from Microsoft service center...
Linda: HI
Could you help me with your first name please ?
me: is it your customer service #
?
Linda: Yes
me: my name is Sean
Linda: ok. Thank you
How may i help you ?
me: Are you guys related to Microsoft?
just want to verify before I give you the credit card number to buy that software you have mentioned on the phone
are you there?
Linda: sean we are one of the company which give the support for all the windows operating system....and as we came to know that they are facing so we give them call.
if you want me to call you up and explain about this i can do that for you ..
me: ok, give me a call
Linda: could you help me with your number ..
me: I thought you already have it?
i can give you my windows product id, does that help?
Linda: Yes .. it might be with the other dep. for which i need to check up. if you could provide me i can give you right call back .otherwise i need to check with my different dep.
me: it's fine. i can wait.
will it take some time?
Linda: i that case just help me with your full name sir.
Sean ____ ?
me: here's my product id: 33259-OEM-8992687-00016
it's registered under my name.
Linda: its not going to help sir ..becoz we check with different unique id
me: where do I get that id?
Linda: when you got the call from ourside and did you remember the rep. name ???
me: about 1-2 hours ago... name I don't remember
where are you guys located?
Linda: DE
me: address?
Linda: ok
501 Silverside Road, Suite 105
Wilmington, DE 19809
USA
Mail: info@helpdesk4pc.com
Phone: 18666622747
its under the name of helpdesk4pc
me: and what's your UBI?
Linda: Sean i won't be able to provide u all these kind of information on this chat box but if u provide me wid yr phone number then i can call u n gv u all the information which will satisfy u...
me: as soon as I can verify your UBI, I'll give you my phone number
it's publicly available number, which shouldn't be a problem to find for you
Linda: its ok sir once u r satisfied then u can gv a call at our customer care no. and u can ask for our manager ALEX DAWSON n he can guide u in a better way...thank u
r u there ???
me: yeah!!!
Linda: Any more questions?
???
me: honestly, I work for microsoft. I'm an online fraud investigation department. This conversation has been logged for further investigation and was tagged as "Spam/Fraud". We will be working on taking down your website and phone system. If you have any questions, I can answer them now or you can send us an email.
Say hi to Vijay Kumar
Linda: Sean i am happy to kw that u work for Microsoft but for yr kind information as i already told u before we r not calling u frm Microsoft but we are the service provider to all the Windows Operating System...under the name of Help Desk 4 Pc...
Who is Vijay Kumar???
me: http://www.networksolutions.com/whois-search/helpdesk4pc.com
Vijay Kumar is registrant of this domain name.
At least that's what they put in there.
Domain Name: HELPDESK4PC.COM Created on.............: 2011-06-29 10:54:07 Expires on.............: 2012-06-29 11:43:06 Record last updated on..: 2011-06-29 10:54:07 Administrative Contact: DGPL Technologies Pvt. Ltd. Vijay Kumar 37/1, M. D. Road Kolkata, West Bengal 700006 India Phone: +91.12345678 Email: indiaeservices@gmail.com
Technical Resolution department will start working on taking down the website on Monday 9am PST. And you may be prosecuted based on U.S. Constitution. Do you have any questions?
Linda: Sean first thing we r not the scammers and we r not doing anything wrong out here wid our customers...otherwise i wdn't have provided u with all our companys information...
me: All company information you have provided are same as from this link: http://local.yahoo.com/info-95004329-helpdesk4pc-wilmington?tab=photos#photos
and do not match with the domain registrant information.
Linda: Even u can find the reviews of the customers on our website and i believe that shows that we r giving the good support to the customers
N there is nothing wrong in this...
me: Assuming you are a legit company, were you licensed by Microsoft Corp.?
to provide this service?
Linda: No
me: That means you have violated Copyright Laws defined by U.S. Constitution.
Linda: No Sean we did not do that as we r sure that whatever service we provide to our customer is very satisfactory for them n we never misguide them....Thank u so much for yr time...n have a great day...
me: You are most welcome.

The caller was identified as a Linda
Reported 10th, Dec. 2011.
Mou Mukherjee
+4

I am an Indian and I do acknowledge these kind of cheap and very embarrassing calls are being made to all English speaking countries from India, especially Kolkata.

I never knew about all these happening! I was not aware but now I am and it made me irate!

My boyfriend is a British and have some other friends, ex boyfriends in US, Canada and I often heard the same from them! So, I wanted to investigate. It was funny that I was offered a job in such a call center and I accepted the job to see how these people operate. Once I joined I took the customer's information and mailed them anonymously to save their money. Those who already purchased I mailed them too asking them to file a report.

I thank my friends and boyfriend for sharing the information. I am glad that at least I could do something. But need to reach more people so that I can save their money! We all earn money with our hardships and I would not like anyone to cheat on me and rob me!! So why should I allow others to be cheated.

I will investigate more and contact more people. I want to help people!

The caller was identified as a 866-662-2747
Reported 10th, Dec. 2011.
Mou Mukherjee
+2
Quote Originally Posted by Sean

I have posted a conversation between me and customer service rep before, so here's the full one:


Follow us:FacebookTwitter
Anti-Virus Software
Back UP Services
Broadband Installations
Disk Defragmentation
E-Mail Problem
MAC Support
Networking
Parental Control
PC Optimization
PC Speed up
Registry Cleaning
Spyware Removal
Support for Internet
Troubleshooting Services
Virus Detection, Removal & Protection
Vista Support
Wi-Fi Support
Windows 7 Upgrade
Windows XP Sevices

Linda:
Hello, Thank you for visiting HelpDesk4PC. How Can I help you today?
me: Hi "Linda"
a person called me from 866-662-2747 and said they are from Microsoft service center...
Linda: HI
Could you help me with your first name please ?
me: is it your customer service #
?
Linda: Yes
me: my name is Sean
Linda: ok. Thank you
How may i help you ?
me: Are you guys related to Microsoft?
just want to verify before I give you the credit card number to buy that software you have mentioned on the phone
are you there?
Linda: sean we are one of the company which give the support for all the windows operating system....and as we came to know that they are facing so we give them call.
if you want me to call you up and explain about this i can do that for you ..
me: ok, give me a call
Linda: could you help me with your number ..
me: I thought you already have it?
i can give you my windows product id, does that help?
Linda: Yes .. it might be with the other dep. for which i need to check up. if you could provide me i can give you right call back .otherwise i need to check with my different dep.
me: it's fine. i can wait.
will it take some time?
Linda: i that case just help me with your full name sir.
Sean ____ ?
me: here's my product id: 33259-OEM-8992687-00016
it's registered under my name.
Linda: its not going to help sir ..becoz we check with different unique id
me: where do I get that id?
Linda: when you got the call from ourside and did you remember the rep. name ???
me: about 1-2 hours ago... name I don't remember
where are you guys located?
Linda: DE
me: address?
Linda: ok
501 Silverside Road, Suite 105
Wilmington, DE 19809
USA
Mail: info@helpdesk4pc.com
Phone: 18666622747
its under the name of helpdesk4pc
me: and what's your UBI?
Linda: Sean i won't be able to provide u all these kind of information on this chat box but if u provide me wid yr phone number then i can call u n gv u all the information which will satisfy u...
me: as soon as I can verify your UBI, I'll give you my phone number
it's publicly available number, which shouldn't be a problem to find for you
Linda: its ok sir once u r satisfied then u can gv a call at our customer care no. and u can ask for our manager ALEX DAWSON n he can guide u in a better way...thank u
r u there ???
me: yeah!!!
Linda: Any more questions?
???
me: honestly, I work for microsoft. I'm an online fraud investigation department. This conversation has been logged for further investigation and was tagged as "Spam/Fraud". We will be working on taking down your website and phone system. If you have any questions, I can answer them now or you can send us an email.
Say hi to Vijay Kumar
Linda: Sean i am happy to kw that u work for Microsoft but for yr kind information as i already told u before we r not calling u frm Microsoft but we are the service provider to all the Windows Operating System...under the name of Help Desk 4 Pc...
Who is Vijay Kumar???
me: http://www.networksolutions.com/whois-search/helpdesk4pc.com
Vijay Kumar is registrant of this domain name.
At least that's what they put in there.
Domain Name: HELPDESK4PC.COM Created on.............: 2011-06-29 10:54:07 Expires on.............: 2012-06-29 11:43:06 Record last updated on..: 2011-06-29 10:54:07 Administrative Contact: DGPL Technologies Pvt. Ltd. Vijay Kumar 37/1, M. D. Road Kolkata, West Bengal 700006 India Phone: +91.12345678 Email: indiaeservices@gmail.com
Technical Resolution department will start working on taking down the website on Monday 9am PST. And you may be prosecuted based on U.S. Constitution. Do you have any questions?
Linda: Sean first thing we r not the scammers and we r not doing anything wrong out here wid our customers...otherwise i wdn't have provided u with all our companys information...
me: All company information you have provided are same as from this link: http://local.yahoo.com/info-95004329-helpdesk4pc-wilmington?tab=photos#photos
and do not match with the domain registrant information.
Linda: Even u can find the reviews of the customers on our website and i believe that shows that we r giving the good support to the customers
N there is nothing wrong in this...
me: Assuming you are a legit company, were you licensed by Microsoft Corp.?
to provide this service?
Linda: No
me: That means you have violated Copyright Laws defined by U.S. Constitution.
Linda: No Sean we did not do that as we r sure that whatever service we provide to our customer is very satisfactory for them n we never misguide them....Thank u so much for yr time...n have a great day...
me: You are most welcome.

I thank you for posting this here, it will help people to know about the scammers. The innocent people need to know! I myself reported the same a thousand times anonymously so that I can make others aware, because there are ignorant customers who are elderly and easily trapped. Is there any way, Sean, I can contact them all or stop this permanently? The company might change their name and begin with a new name! Any idea?

The caller was identified as a 866-662-2747
Reported 10th, Dec. 2011.
Lisa
-1

This lady has harrased me. She has called my phone repeaditly and argueing with me begging me to buy a virus protection from her.

The caller was identified as a Alisha
Reported 23rd, Feb. 2012.
Tifany
+2

I too recieved a phone call this morning telling me that my computer was affected by a deadly virus. She said that she was calling from Windows Service Center, and that Windows had been notified through the Windows Global Networking System that my computer had a bad virus. I was having issues with my computer being slow, but was told by a computer tech, that it was because my memory usage is too high. She informed me that, that was not why my computer was so slow. It was a virus and she could fix it for me, if I clicked on the green button on their website, ammyy.com (which I wasn't sure because it should have been a windows website). She said that she could help, if I didn't do anything, my computer would crash within 5 hours. She told me to go to ammyy.com and let her take over and show me the virus. I asked why she couldn't tell me where to click so that I could see the virus' before letting her take over, I don't recall what she rambled off. I told her that I was sceptical about letting her log into my computer and take over. She offered to give me her number and I could call her back if I felt better about that. She reassured me time and time again that she worked for Windows and I had nothing to worry about. I decided to take her up on getting her number and calling her back. She gave me 866-662-2747, and that her name was Rachel (that was also a give away that she was lying, She clearly was not from America). I did some research and yes, the number is not a working number. I am so glad that I decided to look up this information before moving forward and greatful for websites like these, that allow you know about the criminals that are trying to scam you!

The caller was identified as a Rachel
Reported 25th, Feb. 2012.
Anonymous
+2

If the name weren't enough...He didn't give me the name the first time he called. I spoke with his so called supervisor too. They said the were from the Windows Service Center, my computer has deadly virus', and the will sell me some "not heard of" software to fix the problem. For only $75 annually or $150 lifetime. They want to take remote control of your computer, DO NOT let them.

The caller was identified as a Peter Crouch
Reported 28th, Feb. 2012.
Anonymous
+1

this is a toltally a scam the next day my computer still works for s**t ipaid 200.00 for a lifetime no more vriuses will ever happen for life WATCH WHAT THEY ARE SCAMMERS
.

The caller was identified as a dont remember
Reported 22nd, Apr. 2012.
Mou Mukherjee
+1

I decided earlier to find out more about the company and here it is:

The original name of DGPL technologies LLC. is Anupam Technologies Pvt. Ltd.(ATech) Their primary office is located at Poddar Point, 113 Park Street, 5th Floor, Block B, Kolkata 700 016. They run their scam BPO center at 'Synegry', Mouza Thakdari, Near Aquatica/ Opposite DLF Building, Krishnapur, Kolkata - 700102

Interestingly, I was interviewed at their Park Street address and when I got the joining letter the original name of the company was not mentioned. It was written as DGPL Technologies Pvt ltd.

As long as I was there I pulled out the customer information and after I cam back home I used to contact each and every customer from a separate mail ID asking them to withdraw their membership. I also sent them detailed information about how to file a 'chargeback' from paypal.
The company did not pay me salary, that's still OK. At least I am happy that I did my part to help the troubled people. I wish more volunteers could do the same thing and someday all the scam companies would be forced to shut down.

The caller was identified as a DGPL Technologies pvt ltd
Reported 25th, May. 2012.
nancy dawson
+1

no not at all i believe there are a legitimate company coz they have given me a support 2 my computer nd now my computer is running like a brand new computer ........... thankzzzzz to them .......

The caller was identified as an Unknown
Reported 25th, Jun. 2012.
princess
+1

its a wonderful company i jst loved da support dey gave to my computer nd i m happy dey called me up nd save mah computer .............i luvvvvv u help desk 4 pc ....... u rock

The caller was identified as an Unknown
Reported 25th, Jun. 2012.
Anonymous
+2

They cold call customers and tell them they are from Windows Support Center, and that you have a virus. When I asked how they knew what cell phone was associated with my PC they gave me the explanation that it was registered in a Database where all PC's are registered. A later explanation is that they monitor the internet and noticed a large volume of viruses in your area. We call everyone inthat area and let them know about it. These guys are scammers, run don't walk from them.

The caller was identified as a HelpDesk4PC
Reported 18th, Jul. 2012.
Julie
+1

I just received a call from this number saying that I had a virus on my computer and he wanted me to go thru these steps to see the viruses on my laptop. When I told him that I did not see how he got my phone number, he told me that it was registered when I first bought my computer. But this is not the number under the registration so I know this was some kind of scam. The number on my cell phone caller ID was 316. Don't trust anyone with your computer or credit card information that calls on the phone.

The caller was identified as a Austin
Reported 23rd, Jul. 2012.
Marilyn Goodwin
-1

I got a call from Dora who said she was a Microsoft certified technician and that I had a virus in my computer. She didn't mention anything about purchasing any software and she wanted to walk me through some steps to get rid of this so-called virus. I got suspicious and told her that my son works on my computer and I wanted to speak to him before I did anything. She gave me her number, 866-662-2747 voluntarily and said she would wait for my call. I called my son and he checked it out and told me it was a big scam and not to call them back at all. I smelled a rat and I'm glad I had the foresight to not go any further.

The caller was identified as a Dora
Reported 14th, Aug. 2012.
Maxine Klaus
+2

Received a call from this group yesterday. Same story that eveyone has written before. Unfortunately, I allowed them access to my computer which was stupid. I have locked the program they asked to download, that really should have the been first clue. Brad passed me to another person who tried to sell me anti-virsus software, which I already have. When I told him that I only allow one tech to work on my computer, he got irate. I hung up on him.

So now what? If something happens to my computer or my information on the computer, I'm screwed.

Because they use the Microsoft name and give you a certified technican number it sounds legit, but obviously it's not.

The caller was identified as a Brad Anderson
Reported 23rd, Aug. 2012.
Anonymous
0

I was called from that number saying my computer would crash if I did not have anti-virus protection. we already had one. but I ended up paying 260.00 to this company. now I am getting all kinds of e-mails I never receiver before. 25 in one day! this is a scam!

The caller was identified as an Unknown
Reported 31st, Aug. 2012.
Anonymous
0

Got a call from a number that showed up on my caller i.d. as "409" Guy said he was calling me from Microsoft Windows Support Center. He said I had a virus on my computer and he wanted to help me get rid of it before my computer crashed and asked if he could log on to my computer to take care of it for me. I asked him which computer he was talking about, I have 3. He said that it is the one with Windows XP. I told him both my home computer and my computer in my office had XP, so which one? He said it was my home computer, to please log on to my home computer and he would walk me thru how to let him onto my computer to get rid of the virus. I told him I wasn't at home and could he call me back in a few hours. He gave me the number "866-662-2747" and told me to call when I was home and on my computer. He said to ask for him, his name is "Mike". Well if the call wasn't fishy enough, I KNEW it was a scam at that point. I don't think Mike is a given name in India. IF THIS ISN"T A SCAM, THEN I"D BE SHOCKED.

The caller was identified as an Unknown
Reported 13th, Sep. 2012.
Lorena
-1

I have been calling your number since wednesday and I am continuously getting busy signals all day long or it keeps ringing.

The caller was identified as a Lorena
Reported 24th, Nov. 2012.
Linda
0

I paid Helpdesk4pc $89.99 for a year's service an within a week,I had problems with the service.They said they fixed it but Istill had problems and when I tried to call them,I could,not reach them.I have not reached them and the service did not last but about a month.They are rated "F" with the BBB and I did not know this.They took my money for nothing.In am a single parent and do not have money to just give away.I need help to get a refund.They will not be in business for long.No one likes dishonest people.

The caller was identified as a Linda
Reported 13th, Feb. 2013.
Arthur Whitlock
0

want my money back $150.00 for Anti_Virus {Life Time

The caller was identified as an Unknown
Reported 1st, Mar. 2013.
Anonymous
+1

The phone number that shows up is only a 3 digit. (206) He said that he was calling from Wilmington Delaware from a computer Help PC desk to tell us that our firewall is down. He said that I should call when I am in front of my PC @ 866-662-2747

The caller was identified as a Brian Williams
Reported 8th, Jul. 2013.
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